Print Your Pet

I ordered three shirts in early December. They did not arrive until March despite them telling me that they would upgrade me to priority shipping and refund me for my shipping costs which were actually free due to how much I ordered and them. I emailed them several times explaining I was missing a T shirt and one person in May said she'd look into it. They never got back to me after I attempted to follow up a few more times. I then told them I no longer wanted the third T shirt, but instead wanted a refund for at least 1/3 of my order. They stopped responding to me and when I would try to call the phone on their website they're never available. Today I reached out to the company on instagram and they blocked me from one of my accounts. I found an Instagram that exposes them as being scam artists with horrible customer service. I am very disappointed that I used this company before finding out that they are a scam. I have contacted my bank so that I can be refunded for why full order total.

Long story short ordered 3 items in October. Received one dodgy shirt end of December. One okay mug January and no blanket at all. Was accused of fraud even though I have evidence only one item was sent with 2nd shipment. Taking thousands of dollars off of customers with no products and a dodgy set up usually results in the company getting shut down so why are they still allowed to operate?! Also, The rudest people I've ever come across.

So frustrated that I didn't look up this company. I ordered over 6 weeks ago (obvs in time for Christmas so it says on their website). Well it is Christmas Eve and my order is still "unfulfilled." I chose the whole body option they where quick to contact me within a week to pay extra for that and when I did no response since then (what was Dec. 1st). I wanted this bc our dog passed and my sister is so upset this was going to be such an amazing gift I am so furious. I wish I could tear them apart at this point. This is not how to run a business and they need to be freaking shut down! Stealing money from people and not sending out products.

Ordered in Nov 2018 a custom tote bag. Never got a response until right around the holidays that the art was ready, approved it and knew it would take a while. Then after New Years received a pillow in the mail. How does a company who makes custom items make the entire order wrong? I emailed immediately, and finally got a response 1 entire month later. Checked out their company Twitter and they claimed they only let emails sit for 48 hours. Lies! Not expecting much after reading the reviews. Use a different company, this one is not on the up and up. They should be ashamed and embarrassed about their business practices. This is some fyre festival crap.

I placed my order on 11/16 well before the Christmas deadline. Their website had a glitch and I was not able to add a picture when ordering. I had emailed them next day advising that I was not able to add a picture and was told to email one over which I did on 11/17. I received another email on 11/26 saying they still didn't have a picture which i resent immediately after mentioning that I had already sent 10 days ago. Print Your Pet replied on 12/2 that it was received again, and that has been the last I have heard from them. I have sent multiple emails confirming everything is in order with zero replies. I resorted to a Facebook message as well with no reply. I had to go through my credit card company to dispute the charge since I still have yet to get a reply. There are too many other companies like this to waste your time with Print Your Pet! Stay away and spend your money on a much more responsive company

I put an order in around 6 weeks ago, which was quite expensive and a big purchase being a college student. I understood that the design process/shipping would take 4-6 weeks and I was fine with that. However here we are, with no updates, no sign of the company working on the order, and not being able to get in contact with them. I would absolutely not recommend buying from Print Your Pet' due to a lack of customer service. It seems like a scam and I wish I had done more research before ordering from this company. Please save your money and do research to find a better company!

Looks like I'm in the same situation as others. Socks have not been received and I ordered them November of 2017 as a Christmas present... that's all I really need to say. They went into production end of January and then wasn't shipped until May of this year, but when I ordered them it was an apparent "4-6 week turn-around". I've gotten nowhere with customer service as they've claimed from their end the socks have been "shipped" thus they have nothing to do with it. Their shipping company is the same level as useless as them, not happy at all, don't even bother.

I ordered a blanket of our deceased family dog as a touching gift to be given to my sister. This was the one gift I was most excited for and, as with many others, was promised a prompt delivery if I ordered before November 25th. A week goes by and no change on my order as per their website. I emailed them and did receive a response at this time, however it was extremely vague. "I promise we are working on it", they said. Few more weeks go by with no change. Since then they have not responded to my emails and I am convinced my order will remain unfulfilled indefinitely. I wish I had looked at reviews on this company before wasting my time. Countless reviews can't lie! These people are crooks. Save your money.

I was super excited to give a print your pet mug as a Christmas gift. However, the site claims 2-4 weeks and I ordered over 4 weeks ago and have heard nothing (haven't even received a mock up for approval or anything). I emailed for a time estimate, acknowledging that the holiday season would cause delays, and received an obviously mass email with no real answer. I have since emailed three times asking for a real estimate in regards to a timeline as well as simply asking for a confirmation that the company is not a scam (which I read in outside reviews after ordering) and have heard nothing back. Great product and cause in theory, and hope it's amazing as it seems, but am beginning to be doubtful. Still praying for it's legitimacy though because the product seems amazing! Will amend my review with any updates for you all :)