I ordered a pillow for my sister for Christmas, ordered November 15th (way before the Christmas cut off date). Still have not received anything. I got an email in the new year to approve the artwork and I just asked for a refund because it was too late, but of course I did not get a response so I just said to print it and ship it. Now, three weeks later, I have not heard back from them at all. Terrible, complete scam, and I paid more money because I am from Canada. STAY AWAY FROM THIS SCAM OF A COMPANY AT ALL COST. WORST CUSTOMER SERVICE! THEY SHOULD BE SHUT DOWN, BUNCH OF CRIMINALS!