Laura k.

I was super excited to give a print your pet mug as a Christmas gift. However, the site claims 2-4 weeks and I ordered over 4 weeks ago and have heard nothing (haven't even received a mock up for approval or anything). I emailed for a time estimate, acknowledging that the holiday season would cause delays, and received an obviously mass email with no real answer. I have since emailed three times asking for a real estimate in regards to a timeline as well as simply asking for a confirmation that the company is not a scam (which I read in outside reviews after ordering) and have heard nothing back. Great product and cause in theory, and hope it's amazing as it seems, but am beginning to be doubtful. Still praying for it's legitimacy though because the product seems amazing! Will amend my review with any updates for you all :)