Power-LevelReviews 161

I ordered off of this site and it says delivery instantly 24/7. So i was like ok. Ordered 5000 g and waited a few hours. Didn't recieve anything so i contacted them. They said sorry, delivery times are from 30 min to 24 hours. So i said ok. Next day still nothing. I call back. They say sorry again and tell me i will have it before the end of the day. Next day still nothing. I contact the company again and they say that it still is not ready and I ask to cancel my order for a refund. They can't do that because it was late and their was no manager. Ok how much longer till you will have the order ready. One day they say. Ok how long until a manager is available to cancel the order. 5 DAYS! Is what they told me. So these people are ripping others off and have no supervision how is this legal.

My pay-pal claim...

3 days ago i ordered and paid for 20,000 units of virtual currency for the game of World of Warcraft. The website advertising in the google search stated a 30 minute delivery. Before i ordered I logged onto their 24hr customer support chat where the representative repeated a 30 minute delivery.

It took 12 hours before 10,000 of the currency was delivered at which the deliverer logged off immediately. I returned to the support chat where i was told they rest was coming soon. Since then it has been 2.5 days of me logging into their support to be fed the same lies that it will be finished shortly.

Approx 1 hour ago I received a phone call stating my gold was ready so i logged into the game. The delivery person gave me 1600 then logged off immediately again.

http://www.sitejabber.com/reviews/www.power-level.net

This is not an isolated incident as the link below will take you to a review forum full of dozens of customers who have fallen to the same scam.

As much as I would like a refund for the remaining 8400 undelivered currency I would like this to be taken to the next level as this seller is obviously a scam.

I am also taking this to my the federal level as it breaches online consumer legislation.

Ok, this is what happened for me. I ordered 60k gold from them for WoW! They told me they had 120k in stock and I thought they were telling the truth. I ordered it and the representative randomly goes offline. I get another representative and I start swearing and screaming at her. I also threated to make a fraudulence report and I also threatened to sue them for Fraud, phishing and scamming; p. It worked! I was able to receive all of my 60k gold in 4 hours. But I DO NOT RECOMMEND THEM! I was scared Sh*tless that my credit card would be hacked but it did not happen. ONCE AGAIN! DO NOT USE THIS WEBSITE EVER!

I ordered 7000 gold from them over a month ago. Pretty much the same story as everyone else here. They told me they have 45k on mal'ganis horde and they'll deliver in under a hour. They lie to get you to order then if you're lucky, you might get half of what you ordered in few weeks or months. Best bet is to file a dispute with paypal, which i've done, but havent heard anything yet.

I have no idea how this power-level.net company has not been shut down yet. This page on sitejabber has over 12,000 views and 100 reviews, all of which are 1/4 stars. I'm assuming everyone has filed a dispute with paypal, i mean how many does it take before they get shut down? We're a bunch of computer nerds who play wow, can't we find some way to shut down their site?

Similar to Mikal, I ordered 10,000 gold before reading this website, or doing any research (very stupid on my part). I read these reviews about 30 minutes after I placed the order, and started freaking the f*** out. I've never had such HORRIBLE customer service in my entire life. The phone number for their customer service doesn't even work, and the "LiveChat" off their website is a total waste of time. They tell you the same thing over and over again, "I've notified the workers, they will hurry" and more BS in between. About 2 days after I place the order and still no gold, or even any attempt to contact me, I filed a dispute with Moneybookers. Meanwhile this website continued to play the "run around" and totally ignore half the things I asked them. If you demand a refund, they will tell you "a manager needs to me in, try back tomorrow" (4 consecutive days I tried, and there was no manager, until I finally gave up. After about 4 more days of BS I finally got my money back. The only reason i received my money back was because the dispute with Moneybookers. I guess I got lucky. All these reviews I've read here are ALL SPOT ON.

DO NOT GIVE THIS WEBSITE YOUR MONEY, YOU WILL PROBABLY LOSE IT!

I did not read this site until I placed my order for ******* gold. I read the reviews just after placing my order unfortunatly. Once read I immediately got on the chat and asked for my gold. I got the same excues as everyone else. Oh they got banned on the way ect. I visited the live chat three times asking for my gold. I threatend a dispute with paypal and VISA. I went to bed with no gold :( The next morning I was at it again. I filed a dispute with papal no sense in waiting. About 5 minutes after i filed the dispute i got an email saying my gold was rdy to meet in ratchet. After three different characters logged on I got all of the gold I orderd. I took about 1 day total. I would try another site. But if you have to use them start hounding them right away.

I posted earler about how crappy this sight is but I forgot to add, the phone number that is listed for the customer service on their page is out of service. LOL go figgure. After speaking with Pay Pal today I tryed one more time to get my gold or a refund and incountered the same crap. I told them that this was thier last chance and that I had already filed a fraud complaint with Pay Pal. Long story short Pay Pal refunded my money and told me that the senior staff is meeting tonight and this issue is goung to be disscussed. I gave the person I spoke to this websight and told him to have the senior staff look at the reviews and how POWER-LEVEL.NET Was dragging their name through the mud. So, for all of you that posted here your cryes will be heard tonight (Hopefully).

THIS SITE IS AWFUL! Terrible customer service if you can even call it that. They lie to you and tell you that your gold will be ready within 2 hours, then they say the account got banned on it's way to you. Then they tell you you're top priority, and will contact you by phone or mail shortly.
I waited 27 hours, and contacted them atleast 7 times, and after hearing their BS, they finally just stopped talking to me and answering my questions.
So I filed a complaint through paypal, and with in 15 minutes I get a call from power-level.net telling me my gold is ready and to meet in Stormwind at the bank. I got the 10k gold, and 2 emails asking if I was satisfied and telling me they hope to continue business with me in the future! HAHAHA... I hope this site gets shut down. The only reason they delivered the gold is because I filed a complaint against them through paypal. Make sure to do that if you've purchased through them and haven't received your gold after 24 hours. If you have never purchased through them, then DON'T!

***UPDATE*** one day later, i got a message in game, that said my account would be suspended if I didn't go to a website that looked like a battle account site. I went there and it asked to verify my account email and if i was alliance or horde and also what my password was. Once I did that it said some message like "thanks, your account is restored" or something, but I noticed something... the wording was wrong, just like a chinese person wrote it. So i immediately changed my password! I also heard from blizzard, this is how they get the majority of gold they sell is hacking accounts!

This is a pice of crap do ur self a favor and don't buy frm them. If you do and you want ur product do what i did i copied this frm my paypal to show you

From Buyer - Mario 4/29/2010 02:28 PDT
I was promised my product in 30 mins now it has been over 24hrs and still nothing, i told you i was going to contact paypal if i did not recieve my product within 24 hrs. I want my money back so i can continue my business elswere or my product that i was promised.

From Buyer -Mario 4/29/2010 02:39 PDT
If you look on sitejabber.com you can see that these guys rip ppl off all the time. I just wish i knew about this site before i bought it... I want my money back I WANT A REFUND... THE FULL AMOUNT

After i sent this to paypal 10 mins later i recieved a phone call frm some asian woman speaking in chinese i believe, then what sounded like a younger chinese woman picked up the phone and said for me to delete my paypal dispute... I said i would after I recieved my product, 5mins later a lvl 1 went to the sw bank and gave me the full ammount that i bought. If you want a good site to buy mmo gold go to thsale.com. I still havent deleted my dispute. These guys need to be shut down for good

Most of these reviews are right on key. These people are trained to convince you they have what you want right away. I did business with this website and was fortunate enough that it turned out ok in the end. For my husband's birthday my son wanted to buy him "wow gold" and so we did. 100K worth. Did live chat first to be sure they had it in stock - because i was a little late on the birthday present buying thing and they said 30 mins - hours. Well 2 hours later it turned into 1-8 hours. 9 hours later it, again was 8 hours more. I was so frustrated I said the hell with it. I opened a paypal dispute immediately and told them I was reporting them for fruad. (Like that would really do anything) but I had at least hoped that the paypal dispute would land me some of my money back. I had to wait at least 7 days to escalate the dispute. On day 3, I got a game message from one of their players telling me they had 26k. I decided to gamble and take a chance on taking this as being given another promise that more would follow. Turns out that it did and I received all of my 100k on day 3. Mind you, that followed many threats and escalating them to fruad reports. I was promised "bonus gold" which I never received... was told by their customer service "maybe next time"... BAH> there won't be a "next time"

Well, I paid them the money and never received the gold. Right after many hours of online customer service problems (they just stop talking and ignore me), I then got my account hacked. I never gave my password to anyone, and I also have a mac, so a virus is unlikely. I knew it was them when I found that I was temporarily banned because whoever hacked my account was spamming their gold service. Worst online experience I have ever had.