Poshmark

Bought these shoes as womens size 8. While they are nice shoes, they are clearly men's shoes due to the length and width. Customer service refused a return because the tag says 8. I made two other purchases that were fine, but I deleted their app, because 2 out of 3 is too much of a gamble for me.

Approx 70% of the sellers you try to communicate with to clarify information about a product don't respond. You can spend all kinds of time trying to find the right product but get no answers. Poshmark does not care about this. They just tell you not to buy from a seller who doesn't respond... good idea but that is 60-70% of their sellers. Why aren't they interested in allowing shoppers to rate sellers? Why aren't they interested in purging sellers who create a bad reputation for their site?

Poshmark has the worst technical problems. All the time listings disappear, contact customer service no reply until 24 hrs later if lucky, then they claim something triggered their automated system, and they do restore the listings immediately. There seems to be a LOT of females on this sight who troll and try to cause trouble. Its truly not worth the time to list here unless you are just selling used clothing and can just give it away

If you need to reach out to customer service for a basic matter, it's addressed by standard auto reply not specific to your inquiry. Also if you cancel an order that clearly hasn't even been processed for shipping yet, they will ignore you and then send the item anyway, so be very careful.

Purchased a $300 jacket new with tags. The lining was sewn incorrectly making it impossible to wear the jacket. Posh mark refused to allow a return. Costly mistake purchasing on poshmark. Will never do it again.

I am on my third purchase in a row that hasn't shipped. I think I am done with Poshmark if the sellers don't ship their items. I bought a few things before that went fine, but it's just a waist of my time to buy something and wait 7 days to never get it, then have to cancel and get a refund; it doesn't make sense. Why sell it if you aren't planning on shipping it?

First the listing was deceiving thought I was buying two but actually one set of Xmas pjs for my dd on the 12th and seller has not responded to one message or shipped and Poshmark won't do one thing! You would think if the seller doesn't respond in at least 5 days Poshmark will cancel order but no they won't. So I'm out $55 Christmas pjs. I didn't have enough time to find matching so she is going to be the odd man out. So frustrating and Poshmark messages I swear are automated so there is no point even writing them! Will never purchase from them again!

Fakes and scammers are rampant. There is so much counterfeit make-up, perfume, luxury goods and jewelry on here its not really good for anything but buying secondhand clothes. Poshmark doesnt really care or offer buyers any support when they are duped. Ebay is way better. This ring was sold to me as 14k set with a semi precious stone. The stamp on the ring says silver and the stone is plastic, because I missed their 3 day window, I was stuck with it, even when the seller offered to take it back. Poshmark ignored my request for help. Buyer beware.

I do not like not being able to message a seller if the need arises, that is a deal breaker for me.

Sorry.

I was a new seller and sold 2 items and got one 5-star rating and 1 love note. But soon after I got 2 emails from Poshmark claiming that I had 2 listings "counterfeit or authenticity cannot be guaranteed" and 1 "warning" email. The language was awful. They did not ask me to provide more pictures to prove and of course, they could not prove that my items were fake. To stop more emails like this from coming, I immediately deleted my account. I spent a lot of my time and energy on creating 41 listings. Their customer service did not care, did not help. My emails were not replied! I am a former BBC manager [I doubt if Poshmark staff know what BBC is at all] and also worked as a copyright executive. I know about this stuff. But I was appalled by the way they treated me, the language they used, so I deleted the account straight away. If you don't care how you are treated by their customer service, go for it.

I am not convinced you get a good deal here. I was looking at tops and many of the items offered could be purchased for less on Amazon with a satisfaction guarantee. Also on two occasions I bought shoes that fell apart after a few months so I really wonder f they were actually the brand they were supposed to be.

I don't remember joining a Poshmark club. $107.90 was deducted from my Pay Pal account from Poshmark. I could not contact Poshmark no way, no how. I contacted Pay Pal and they told me Poshmark withdrew the payment for some membership or something. I immediately blocked Poshmark from my Pay Pal. If they are a good outfit, they should have a much better communication method with their customers. It looks like I was victimized out of $107.90

On several occasions I have seen the sellers on Poshmark comment horribly to customers if the customer does not say what they want to hear. Poshmark appears to think that is ok... Suggesting that the customer just "BLOCK" the seller. I think that Poshmark should take more pride in their platform. The attitude the sellers portray directly reflects on Poshmark. I loved Poshmark until this began.
Sadly, myself & others I know choose to NOT do business with them for this reason. I feel like the disrespect is uncalled for. The following media post is just one of several I have seen.

Purchased three items outside the app thru internet search and paid thru PayPal. Received items that were defective or not as described. Contacted Poshmark next day and they requested additional information. Heard nothing back from them for a week and then to say it was outside the three say window and seller had been paid. I am contacting PayPal. Buy from another site!

I bought a pair of Dansko boots and they arrived with one of the sewn-in signature footbeds missing. That's a huge deal because that's what makes them comfort boots. There was no mention of that in the description and I never would have bought them if I'd known. But they wouldn't allow me to return them!

I have been selling on Posh for a little over a year and recently had a listing deleted by them for a new, unopened and authentic beauty product. There are 100s of identical listings that are currently active and 100s already sold but Posh still deleted it because they said it was suspected of being fake... how on earth is ProactivMD fake? Needless to say, I am very annoyed and disappointed in their actions!

Sellers get squeezed for every little penny. The seller payment system is especially frustrating, specifically thanks to Poshmark charging fees to receive your money faster. The alternative? Direct Deposit, where your money is listed as 'processing' for days before actually landing in your account. Obviously it's a shady gimmick to get sellers to choose the 'fee based' payments. Hey Poshmark - it's the 21st Century, so make seller payments immediate, for free.

I bought a purse that was misrepresented on poshmark, I asked for a refund. They reviewed my case but first offered me a lousy $5 gift certificate if I keep the damaged item. I declined and they approved my case for a total refund. However, they only give you 2 or 3 days to mail it back. Normally that is fine but I work for a living and I get off work when the USPS is closed. They threatened to cancel the approved return and release the money to the seller. T
Poshmark needs to give you a week like ebay does. People work for a living!

Ebay makes more sense with shipping based on the weight and distance. I also have been sent incorrect items twice and then instead of donating ( they were junky) - I have to repackage and send within 2 days to get a refund. Not my favorite site- I like Ebay, Mercari and even swap much better!

Anytime you purchase online with Poshmark, eBay, and the like, it's going to be hit and miss. I get it. However after 695 transactions on eBay, I've generally missed (had problems with the purchase) about 2-3% of the time. Poshmark is another story. To date it seems like out of say 10 transactions, I have problems with 4 of them. What do I mean by "problems"? Little or no seller communication, delayed ship times, or absolutely zero progress after the transaction date and sale has to be cancelled and refunded. This has happens so frequently that each time I purchase on Poshmark lately, I'm wondering if I should really press the "SUBMIT" tab and subject myself to this company's time-wasting policies.
My typical experience:
1) Make purchase.
2) 3 to 4 days elapse with no communication or action to ship by seller.
3) I message seller on day 4.
4) No response.
5) I contact customer support who assures me that they've reminded the seller to ship.
6) Day 5 or 6, seller MIGHT ship.
7) If they don't, I wait the remainder of 7 day period after purchase date and have to cancel sale to get refund,
8) Refund takes 2-3 days.
9) The result: My money is tied up for 10 days, I have to start over again (especially if purchasing a gift).

There have been too many misses for me on Poshmark compared to others to suit my tastes. If there is any time table for your purchase, PLEASE BEWARE on Poshmark. They ain't eBay and they SURE ain't Amazon!

I mostly sell on Poshmark. I generally have no issues, and have never used support as a seller. They take more fees than selling on Mercari.
As a buyer, I've had mostly horrible experiences. I have purchased items a total of three time. One time, everything came a described and nicely packaged. Second time, the seller posted the wrong size about the items (they were considerably smaller) and sent kids shoes that were very dirty. The entire insoles were white from dog hair. I don't know how they consciously packed those up and sent them.

My second purchase from Poshmark was for a total of 3 women's clothing items. Every single item had a hole or stains. Completely noticeable.
Poshmark did accept my return request both times and after I shipped the item back, and it was checked by the seller, I got my money back. I'm not buying from there anymore.

I purchased a stuffed animal from Poshmark. I was sent from Kohls site to Poshmark, unfortunately. It came stuffed in a postal envelope, was smaller than expected and not worth the price I paid. I didn't know it would be used, either, so just take your kids toys and sell them for $20.each or more?

I have recently made 4 separate purchases from Poshmark however 3 of those were cancelled and refunded. Two failed to ship the purchased items as required and another one failed to remove an item that had already been purchased. I commend Poshmark for their customer service but after my recent experiences, I find the sellers totally unreliable. I probably will not be making any more purchases from Poshmark and will not be recommending it to anyone.