A friend of mine had her first sale - sold boots for $50, the buyer a week later is now selling them for $70 using my picture! Is this allowed?

asked by Rosemary H. on 11/20/15

14 Answers
Thumbnail of user pookiep1

I mean why do you care about a picture? The shoes are no longer in your possession and you got the money that you sold them for why does it matter what price they put them up for? Then you gotta think they have seller fees so they would have to price them at $70 just to get the $50 back that they paid for them. Stop being petty smh

Helpful  (3)
Thumbnail of user jeanettek1

Well yes she received the boots and probably didnt like them or they didnt fit etc. she is trying to get her money back by trying to re sell them for 70.00 however she would only get 56.00

Helpful  (3)
Thumbnail of user linab18

I don't see the issue, they are no longer yours to decide what happens to them. It seems like you are more upset at the fact that you didn't realize that you could have sold them for more. Next time do your research on what the prices of your items are going for, it seems like she did her research...

Helpful  (2)
Thumbnail of user sr137

I have to agree with the other posts. People do do that on Posh. I had one buyer purchase an item from Me, haggled Me down to dirt cheap, then She reposted it more than double. And it wasn't anything clothing, etc. It was jewelry. A buyer can do whatever they want with whatever they purchased from another seller. It's a dog eat dog out there. Just be careful of the Betsey Johnson jewelry scammers, the MK jewelry scammers & the cheap china jewelry that sellers are buying in bulk & selling for 20 times more. Posh doesn't do a thing about it. Good luck in writing them. They write back with a few short sentences. Then they do nothing about it. Also, go up top & just search the word "Scammers"... then You can get a heads up on alot of people on that site & block them.

Helpful  (2)
Thumbnail of user truthb6

Well, actually it's against the law to use your pics or anyone's without legal permission. Yes, most sellers on Posh think it's ok but they also steal stock pics off line and other illegal or unethical acts. Most legal certified business owners know what a big deal this is and would never in a million years say things like you got your money, or why is it a big deal or that's how posh is etc. It is all their own perception not fact nor legal. If you at anytime have a copyright or trademark dispute just email posh support and they will help you get the item removed or taken down. They do require you provide pics and it's a frustrating process but it can be done.
The moral group mentality of who cares is the reason people feel entitled to do it. Fact is it's illegal and unethical no matter how anyone tries to justify it to themselves. If more people stood up for what is right this would not happen as often. Good for you and politely ask her to remove the pics as they do not belong to her then proceed to contact support at support@poshmark.com and provide proof and they will take it down.

Helpful  (1)
Thumbnail of user oksanas1

Re-selling is totally fine, I guess they did not fit so why not, and the price setting is also is up to her, some sell a lot of stuff for very cheap and some sell a few for $$$. Using your friends pictures on the other hand is not OK, she could at least ask her permission. I would definately contact Poshmark, they usually respond in 2-3 days.

Helpful  (1)
Thumbnail of user chasitys1

While it's not appreciated by most people yes she can resell them on her closet and since they are now her boots if she chooses to look up the value of the shoes on the Internet or ebay she is allowed to put them for the price she feels reasonable. And not that everyone likes this you would be shocked how often this happens on poshmark. You could message poshmark coustomer care and see if they can give some insight but honestly it could take a few day's to a week before you get an answer. So I'm sorry your friend saw this happen but I honestly doubt anything can be done about it. Especially if she isn't making much more than she paid for them in the first place. Good luck and I hope this helps.

Helpful  (1)
Thumbnail of user andreaa320

It is allowed, and it's a large portion of Poshmark's business. Most Poshmark sellers are people who have combed through thrift store bins and sometimes dumpsters to find things to sell. They aren't looking to bring their own value to the table, they're looking to make a couple bucks as a middleman. If you wanna sell your items for what they're worth, I would suggest selling elsewhere.

Helpful  (0)
Thumbnail of user suem296

If I get my money for them I don't care if they purchased them to feed the pigs!,

Helpful  (0)
Thumbnail of user jayg132

Generally speaking, we in the Posh community actually tell people to do this. If people would read the terms of service, theyd know that not everything will fit & there are no returns.

Because of this, well reposh or resell the item. When you factor in the cut poshmark takes, this person has listed them at a price where shell get her $50 & shipping costs back. The bottom line is your friend sold these boots. She presumably got paid what was agreed upon. The buyer accepted. Theyre now the buysrs shoes with which to do whatever she wants... and yes, that includes reselling them at a higher price.

I wouldnt take someones photos without permission/credit because that would make me weary as a buyer had I seen them before yet read no explanation. People have stolen photos from eBay & other sites, so this is the only area where I think its a dumb thing to do. Take your own pictures. But thats just me.

Helpful  (0)
Thumbnail of user lilyw21

Well, anybody can buy and resell if they'd like. It isn't okay if she's using her picture though. She needs to say something and tell her to take her own!

Helpful  (0)
Thumbnail of user jordinb

In my opinion there is nothing wrong with this. Let's take into account a few things;
1. Who owns the item?
It was your friends conscious decision to sell that item at that price. Now that it is the buyers item, they can sell it and whatever price they like.
2. What are the pictures for?
The photos are so a buyer can see the exact image of the exact product they are purchasing. While it would have been more courteous of the buyer to ask permission, they really don't need to. A photo should only be removed if it does not accurately represent the item. If anything, I would take it as a compliment because that means she likes your photo and thinks she can sell with it.
3. Posh Fees.
I'm sorry your friend has to feel the sting of that, but honestly after fees the buyer is probably really only making a few extra bucks. Keep in mind she paid more than you made. If you want to avoid fees, there are other apps like Mercari that don't charge.

I've found that poshmark is a low-risk learning experience. Try to shrug stuff like this off and just learn from it- maybe list your products at a higher price for the first week and then reduce until someone thinks it's fair enough to buy. And I mean hey, be grateful! The sale would have been good enough for you if you were none the wiser that she decided to resell.

Helpful  (0)
Thumbnail of user monicab35

It's fairly common on Poshmark - they call it "Reposhing." Most reposhing happens when an item ends up not fitting the buyer and they are just trying to recoup their money. It's a little tacky that she's asking more - maybe she's taking in account the posh fees and the price haggling that happens. However, it's rude to use someone's picture without their permission and I would comment on the listing and ask her not to use your picture.

Helpful  (0)
Thumbnail of user ct48

I have to agree with everyone, but with a caveat: the "polite" thing to do would be to advertise in the item description that it is a "re-posh" and make note that due to Poshmark fees the listing is intended to recoup her money. It is impolite and seems scammy without doing that -- however, that's SO much of how Posh works. People haggle you down to dirt cheap prices, far below what you'd get even on eBay, then resell for inflated prices. Using your friend's original pictures, though? That seems out of bounds, especially if no credit is attributed in the item description. I would suggest that your friend contact the buyer and Poshmark to request that the buyer take their own pictures of the item if they want to re-sell it. Poshmark culture and customer service is fairly toxic, though, so I hate to say that they probably won't do anything for your friend. I'm sorry. This is a frustrating situation.

Helpful  (-1)

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