PoshmarkReviews 2,858

There are so many better sites! Poshmark doesn't even have a phone number to call if you need help. Even when they want you to contact them! They charge so much to sell (10% Of each sale) and they rip off the buyer with shipping costs ($6.95 even if it were a trading card). I tried to get a hold of them because they had technical problems after they asked me to contact THEM- no contact information offered. I couldn't sell or buy because of this issue. I tried for weeks without getting one human, email, or anything that showed someone was listening. That is fine though. It got me out of there and I've found several better sites for less with customer service I can chat or call.
So what do they do with the10% of ALL sales an zero employees to worry about? You've been warned.

Being that it was my first purchase ever, I was confused about the receiving process of the purchase. I read their email directions and was under the impression that you were to click on the delivered box so that Poshmark and the seller would know you received the item. I then thought you had 72 hours to decide if the item was "acceptable." I waited until the following day to look at the Coach handbag I purchased and noticed that the bag had no price tag. I went back to the ad on the Poshmark website and it said NWT (new with tags). I then tried to mark the purchase as "unaccepted" but the site wouldn't let me. I sent a email message to Poshmark customer service which automatically sent me a email that said they would get back to me in 24 hours. Two days later I received an email asking for more information. I sent an email back and now it is 5-6 days later with no response. I also sent another email after not hearing back after 2 days. So, basically Poshmark does check into their sellers and does not back or guarantee their sellers. Lesson learned. Will be deleting my account.

Literally THE worst experience I've had with an online company in my entire life. I made a purchase 24 days ago and still have yet to receive anything. I even was in contact with the seller and first she said " I don't know why it's not tracking I took it to UPS " - clearly a lie - then she said she sent the wrong package to me - also a lie - then 22 days later when I requested a refund all of her postings are " randomly " taken down and she's inactive and poshmark now won't return any emails I've sent in days. And of course there is no phone number because they are a bunch of scam artists. This website is a complete scam and they are literally stealing money from people. How do you live with yourselves running a shady business like this. DO NOT support this company.

I love this app. Now buy and sell regularly. I have already left a review before. But a new thought came to me and I thought I would share: there are people on this site HERE TO MAKE MONEY, and there are people on this site TO GET RID OF CLOTHES. Beware that the actual resale value of clothing is very low, so think before you splurge $20 on a tank top that is worn, mind you. Don'tfall for the "The item you like just dropped 12%!" It dropped on purpose. You are the target. Beware, before you buy something that you don't need, and shouldn't be spending the money on.

Knowing this, I highly encourage this app to fashion lovers! But be SMART. Don't give in to those ladies selling $3 dollar rings from WISH for $20. Don't give them the pleasure :)

Wish I had read the reviews prior to ordering. They stink! They don't stand behind their 'so-called' guarantees. They say if you contact them within 2 days, they will correct issue and refund. They don't. They don't GIVE A DARN! They don't provide refunds no matter what they indicate on their website! They advertised item as new with tags... it was clearly worn, had sweat marks, was even sagging under the arms from sweat! There is NO QUALITY CONTROL. NO REFUNDS. NO RETURNS. DON'T!

I got a genuine Dior Columbus avenue belt off of the posh mark site. The belt had been stored for years in the clothing drawer of the woman who sold the $300 belt for $25 dollars to me. When I received it was badly scuffed on the metal and body look a bit ashy from being thrown around the draw. This did not show in the pictures, but it was the real belt and I use it with my Columbus pouches that attach perfectly. I should have asked for more pictures. Heard you can get ripped off selling. Was going to sell my unused YSL and Baby Phat boots, but not sure after these reviews. I was lucky the belt was still worth the 25 dollars. My seller was fair in pricing that low.

I ordered a skin care product. Received something completely different. Immediate contacted Poshmark (non)Support and asked that they refund my money. Their response was to email me a shipping label to send the product I received to the correct buyer and over my objection, emailed my address to the buyer who supposedly received my order. I repeatedly advised their (non)Customer Support that I will not accept a skin care product re-shipped to me by some unknown customer and to email me a shipping label to send back to the sloppy seller. Plus, Poshmark has violated my privacy by providing my PI (personal information) to some other customer without my permission and over my objections.
They repeatedly send me emails saying they're "sorry I don't love the product and I can give it away, toss it out or resell it on their website." Really?!
I have not and will not even open the package (originally ordered 9/4... received today 9/19)... hoping that PayPal will help resolve this.
Best advice is to stay away from this business. Very poor business practices... your personal information is not protected... and they wouldn't recognize customer service if it bit them in the a$$!

Poshmark won't reimburse $107 that I paid for a damaged umbrella. They are crooks.
The poshmark "support" is the worst I have ever experienced as a buyer. They will not let me return a damaged item! There was no option for a return of a damaged item so I immediately sent a request to customer support. Every time I send them another email it takes them three days to get back to me and they say no no no can't send you a refund because you were too late in responding. I have proof that I contacted them in the 36 hour time frame but nobody will respond and they won't let me return the damaged goods. I Know better now and will never purchase anything from poshmark. In this day and age I just figure they won't be around very long if their customer Support is so bad. Please, please think twice before you purchase anything from this crooked company. Wish I had read all the bad reviews prior to making this purchase!

The WORST customer service. Also the items I received were not as listed on the site. I recently bought a white dress, which said it was worn one time, and that it had been dry cleaned and such. The listing failed to describe the 25 plus stains it had, and also that the dress was altered, it was about 5-6 inches shorter than the original, and Poshmark only gave me a 25% credit which is absolute BS. Also, the tiffany bracelet I bought was defective and I lost it the next day. This site seems to let the sellers be as deceptive as they want to be and does nothing to correct the deceptive descriptions on their sites. Buyers beware of bad merchandise being sold on this site.

The customer service is the WORST. I bought a vintage tea set and it was received in broken condition. I contact the seller IMMEDIATELY and heard nothing and also contacted Poshmark Customer Service Immediately (this was on a Friday afternoon following delivery). Poshmark got back to me on TUESDAY saying I had three days after receipt to file a complaint? They offered me $30 in Poshmark shopping credit. I'm stuck with a broken tea set and I'm minus $60. No Thanks! I'll shop somewhere else and if I can influence anyone else to NOT SHOP there, I will.

The worst. I don't know what their system is on making determinations about items being counterfeit, but it seems totally random. They just remove your listing and send you an email that they determined your item is counterfeit. The first time they did it I provided documentation proving it was not and they put my item back up. Then a week or so later they did it again on the very same item. After contacting them they apologized and put the listing back up. Then they did it to me again on a different item, again an authentic item. Then they pulled ALL of my listings down without any explanation. They say they respond to issues within 24 hours except on weekends or holidays, but that is untrue. It usually takes 3 or more days to get a response. All of this went on within the first 20 days of starting on Poshmark. I am still waiting on a response from them on my latest issue of all my listings being removed. Once I hear back, I will delete my account. I have since read hundreds of horror stories about this site.