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Poshmark has a rating of 1.3 stars from 2,858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 50th among Consignment sites.
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Poshmark is really bad with following with their emails and service. I bought a Hilo bag that was not well described. I tried to cancel and there is no option to cancel. I messaged the seller and never replied, i emailed poshmark never replied. I filed for a refund they replied sorry you don't qualify. Don't buy here.
If I could give it, zero stars, I absolutely would. As a seller, they put all the risk on you while taking high fees, they allow buyers to destroy your items send them back, and then you are out your item and any compensation.
They will accuse you of selling fakes as their way to not handle the situation of what the buyer did. You can have the receipt for the purchase of the item you can have time and date stamps photos showing the item left you in brand new condition, and they still will do nothing about it.
Worst platform ever
I've attached photos of the soiled disgusting nature to the item I received back
Poshmark is a fraudulent business that allows random sellers to misrepresent items and 100% of the time rejects a return request. Unlike all other designer resale sights, Poshmark has a strict no returns policy, though they claim to allow returns if the seller has not accurately represented an item. THIS IS FALSE! BEWARE!
The seller did not clean the shoes inside or out. She taped the Prada box with tape and ruined it. The shoes where so gross. Super disgusting. They lost a good client. Will never buy from them again.
This company is a front from some other country selling cheap $#*! knock offs as real legit $#*!. $#*! this $#*! company!
I ordered a pair of Illesteva sunglasses pictured on Poshmark site.
The sunglasses sent are not those pictured. Following endless emails with convoluted suggestions for opening a "case" - it is now clear after reading reviews (WISH I had taken a look before using Poshmark) that I will be stuck with an item I do not want.
No accountability or quality control as found on other sites.
This has been a time consuming and frustrating scam!
The sellers are often teenagers and the products are not verified nor are they quality controlled. This is not a safe arena to use your money.
I bought a Michael Kors handbag in February from seller Fashion 4 Less and its falling apart already. I was under the impression that it was a good brand but the bag is cheaply made.
I love this platform. This is a site for a more sophisticated consumer with refined taste and experience shopping online. It's a Refreshing change from the sites that allow buyers to rent clothes and then return for any reason up to 30 days. I've made over 30 purchases and only had to request a return for one item, which Poshmark approved.
You can't search anything! If I want a zippered robe the search engine picks up the word zipper and you get everything with a zipper! Chico sizes are all wrong... Those who search Chico brand know the sizing but you can't search the accurate sizes. I get so frustrated that I give up on looking for anything! Please take lessons from ebay! I would love to use Poshmark's website but for now I stay away!
Do not shop this platfoem! I was sold a damaged product and since the seller wrote "worn" I cannot get my money back for the damaged goods. Poor costumer service
Wish I could've given no stars anyway this website is terrible won't ever do business with this company ever again rip-off sellers and fake advertising you may NEVER get what you pay for: I paid for several items and never received them then was given a hard time through PayPal trying to get my money back, Do yourselves a favor and never ever shop here: I'll rather pay full price that way I know I'm getting Quality and not the painful HASSLE of BS on both ends: boost you up with "Buyer protection" How fraudulent and fake!
Poshmark is absolutely horrible! They don't care one bit about buyers being ripped off. They will not help you! They will only help the seller that's making them money. Do not buy in this site!
This site has zero support for buyers. Seller can sell you dirty smelly items with no penalties. They can also deiced to just change their mind and not sell what you have bought. The "customer service" is a joke. I filed a case because I bought something with an awful smell ( cigarettes) they kept asking me to provide a picture of the damage. Another dress I bought came dirty and they continued to ask me for pictures. I have sent them several. They advised me to resell my dirt dress and my smelly dress to someone else. Don't wast your time or money on this site.
They do not care about whether products are depicted accurately, nor do they provide support. The gave an inadequate description that was misleading.
Ordered a pair of sneakers. Seller did not reply or ship. That's the bad. However Poshmark sent me an immediate refund and that was good.
For the item you have received, we suggest listing it in your own closet for sale, donating it, or gifting
The language above is what I received from customer service at Poshmark. Very customer unfriendly. Have ordered from eBay and amazon and returns are welcomed but not Poshmark
Poshmark does not allow you to return your purchased clothing items if they do not fit, a fact I was not made aware of until it was too late. Instead, they encourage you to become a seller. Pease do not waste your time and money on them.
My order was perfectly straightforward: ordered a pair of size 9 men's shoes. What I received was size 8, or maybe even smaller. No chance of squeezing into these shoes. They'll be donated. Poshmark: "All sales are final." I won't be returning to this site.
I spent nearly 3 weeks adding people sharing posts and all the things that they encourage you to do... I ended up following 18k people. I bought 1 thing it was hassle free... but I don't have the time to put in all that this app requires to be successful. Much better to use your local market place on FB or VarageSale. Plus they don't have all their ducks in a row for shipping between the US and Canada... in this case I'll stick to eBay.
Answer: You've got to be smart about shopping online these days. There are scammers wherever you go. That said, if you follow the guidelines and steer clear from trading, which most sites don't condone, then you'll be fine. I've purchased over 100+ items on poshmark and have sold over 90+ with complete success, with the exception of the one time I decided to trade... I've purchased low prices items before and received junk a couple times, but Poshmark ALWAYS refunded me! Maybe I'm super savvy, so here's what I always do: 1. Always checkout the seller's reviews. 2. Always ask if there are any flaws with used items. 3. Always ask if sizing is TTS: "true to size" 4. And most importantly, always ask if it's authentic (unless otherwise specified in the description) These 4 questions have always led me to receiving exactly what I wanted and at half the retail price! Plus, it's so much fun! I've made a considerable amount of income from it, while also adding a nice set of items to my own closet! Good luck out there!
Answer: I have received every item I have ever bought on poshmark. It arrived on time and was in the exact condtion as was promised and how it appeared in the pics.
Answer: Well yes she received the boots and probably didnt like them or they didnt fit etc. she is trying to get her money back by trying to re sell them for 70.00 however she would only get 56.00
Answer: It took a long time, but today Poshmark said they refunded the entire purchase amount plus shipping because the booties I ordered were misrepresented. It took About a month and a half. Two times they offered me small credits toward another Poshmark purchase. I filed a very well documented (12 pages of emails, screen shots of the ad and screen shots of dialogue between me and the seller, Kimology) fraud claim with my credit card company, and I emailed Poshmark's customer service to advise them. Two days later they told me they were refunding my money. We'll see if that happens. Poshmark's customer service is terrible, but persistence paid off. Best of luck to you!
Answer: Ask probing questions: non-smoker? Ever been dry cleaned? How worn is it? Cats? Etc
Answer: I have the total opposite reaction to this question. This mystery group that decides what the outcome will be is ridiculous. You can't talk to anyone, and my last attempt to get support through emails, took one month! Not a fan of learning who the good sellers are by trial and error...
Answer: She probably stalked the other seller's listing and found you commented on the item you purchased. So technically, yes they can see what you buy as long as you commented something on the purchased listing.
Answer: Be careful on posh because they do not have your back. There is a lot of scandalous people on posh. Be careful on ebay as well. I bought a Michael Kors set on ebay that was listed as excellent condition but it was stained and reeked of cigarette smoke. Ebay did not refund my money. They said since it wasn't listed as brand new with tags I was screwed. I was out $315. Who wants a handbag and wallet that smells like shit? I think twice before buying on Ebay since that experience. Shame on the dishonest seller and Ebay for allowing that behavior. Good Luck!
Answer: Have you sent an email to Poshmark support? I have before and they did respond
Answer: You unfortunately cannot return an item if it doesn't fit. It's best to ask the seller the measurements of the item, if they tell you the wrong measurements you can return it. If they will not give you the measurements then don't buy from them. I'm new to selling on Poshmark and I will allow people to return their items if they don't fit because I believe that's what's right, you will find other good sellers!