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PoshmarkReviews 2,858

1.3

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Poshmark Reviews Summary

Poshmark has a rating of 1.3 stars from 2,858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 50th among Consignment sites.

service
777
value
702
shipping
676
returns
653
quality
635

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Canada
1 review
4 helpful votes
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Poshmark is really bad with following with their emails and service. I bought a Hilo bag that was not well described. I tried to cancel and there is no option to cancel. I messaged the seller and never replied, i emailed poshmark never replied. I filed for a refund they replied sorry you don't qualify. Don't buy here.

Date of experience: October 30, 2019
Canada
1 review
6 helpful votes
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DO NOT USE
October 26, 2019

If I could give it, zero stars, I absolutely would. As a seller, they put all the risk on you while taking high fees, they allow buyers to destroy your items send them back, and then you are out your item and any compensation.
They will accuse you of selling fakes as their way to not handle the situation of what the buyer did. You can have the receipt for the purchase of the item you can have time and date stamps photos showing the item left you in brand new condition, and they still will do nothing about it.
Worst platform ever

I've attached photos of the soiled disgusting nature to the item I received back

+1
Date of experience: October 26, 2019
Florida
4 reviews
10 helpful votes
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Poshmark is a fraudulent business that allows random sellers to misrepresent items and 100% of the time rejects a return request. Unlike all other designer resale sights, Poshmark has a strict no returns policy, though they claim to allow returns if the seller has not accurately represented an item. THIS IS FALSE! BEWARE!

Date of experience: October 25, 2019
California
2 reviews
4 helpful votes
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Designer
October 24, 2019

The seller did not clean the shoes inside or out. She taped the Prada box with tape and ruined it. The shoes where so gross. Super disgusting. They lost a good client. Will never buy from them again.

Date of experience: October 24, 2019
New York
1 review
2 helpful votes
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This company is a front from some other country selling cheap $#*! knock offs as real legit $#*!. $#*! this $#*! company!

Date of experience: October 21, 2019
Missouri
1 review
4 helpful votes
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THE WORST!
October 19, 2019

I ordered a pair of Illesteva sunglasses pictured on Poshmark site.
The sunglasses sent are not those pictured. Following endless emails with convoluted suggestions for opening a "case" - it is now clear after reading reviews (WISH I had taken a look before using Poshmark) that I will be stuck with an item I do not want.
No accountability or quality control as found on other sites.
This has been a time consuming and frustrating scam!

Date of experience: October 19, 2019
Massachusetts
4 reviews
13 helpful votes
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NO ACCOUNTABILITY
October 16, 2019

The sellers are often teenagers and the products are not verified nor are they quality controlled. This is not a safe arena to use your money.

Date of experience: October 16, 2019
California
1 review
1 helpful vote
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I bought a Michael Kors handbag in February from seller Fashion 4 Less and its falling apart already. I was under the impression that it was a good brand but the bag is cheaply made.

Date of experience: October 14, 2019
Arizona
2 reviews
2 helpful votes
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I love this platform. This is a site for a more sophisticated consumer with refined taste and experience shopping online. It's a Refreshing change from the sites that allow buyers to rent clothes and then return for any reason up to 30 days. I've made over 30 purchases and only had to request a return for one item, which Poshmark approved.

Date of experience: October 13, 2019
Washington
1 review
5 helpful votes
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Terrible website
October 13, 2019

You can't search anything! If I want a zippered robe the search engine picks up the word zipper and you get everything with a zipper! Chico sizes are all wrong... Those who search Chico brand know the sizing but you can't search the accurate sizes. I get so frustrated that I give up on looking for anything! Please take lessons from ebay! I would love to use Poshmark's website but for now I stay away!

Date of experience: October 13, 2019
Texas
1 review
3 helpful votes
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Bad costumer service
October 12, 2019

Do not shop this platfoem! I was sold a damaged product and since the seller wrote "worn" I cannot get my money back for the damaged goods. Poor costumer service

Date of experience: October 12, 2019
Kentucky
1 review
5 helpful votes
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Terrible nightmare
October 12, 2019

Wish I could've given no stars anyway this website is terrible won't ever do business with this company ever again rip-off sellers and fake advertising you may NEVER get what you pay for: I paid for several items and never received them then was given a hard time through PayPal trying to get my money back, Do yourselves a favor and never ever shop here: I'll rather pay full price that way I know I'm getting Quality and not the painful HASSLE of BS on both ends: boost you up with "Buyer protection" How fraudulent and fake!

Date of experience: October 12, 2019
Oklahoma
2 reviews
5 helpful votes
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NO BUYER SUPPORT!
October 11, 2019

Poshmark is absolutely horrible! They don't care one bit about buyers being ripped off. They will not help you! They will only help the seller that's making them money. Do not buy in this site!

Date of experience: October 11, 2019
California
1 review
4 helpful votes
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Such a Scam
October 9, 2019

This site has zero support for buyers. Seller can sell you dirty smelly items with no penalties. They can also deiced to just change their mind and not sell what you have bought. The "customer service" is a joke. I filed a case because I bought something with an awful smell ( cigarettes) they kept asking me to provide a picture of the damage. Another dress I bought came dirty and they continued to ask me for pictures. I have sent them several. They advised me to resell my dirt dress and my smelly dress to someone else. Don't wast your time or money on this site.

Date of experience: October 9, 2019
New York
1 review
4 helpful votes
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They do not care about whether products are depicted accurately, nor do they provide support. The gave an inadequate description that was misleading.

Date of experience: October 9, 2019
New York
1 review
1 helpful vote
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The good/bad
October 7, 2019

Ordered a pair of sneakers. Seller did not reply or ship. That's the bad. However Poshmark sent me an immediate refund and that was good.

Date of experience: October 7, 2019
Arizona
1 review
5 helpful votes
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Customer Unfriendly
October 5, 2019

For the item you have received, we suggest listing it in your own closet for sale, donating it, or gifting

The language above is what I received from customer service at Poshmark. Very customer unfriendly. Have ordered from eBay and amazon and returns are welcomed but not Poshmark

Date of experience: October 5, 2019
Indiana
1 review
4 helpful votes
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Poshmark does not allow you to return your purchased clothing items if they do not fit, a fact I was not made aware of until it was too late. Instead, they encourage you to become a seller. Pease do not waste your time and money on them.

Date of experience: October 5, 2019
Washington
1 review
5 helpful votes
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My order was perfectly straightforward: ordered a pair of size 9 men's shoes. What I received was size 8, or maybe even smaller. No chance of squeezing into these shoes. They'll be donated. Poshmark: "All sales are final." I won't be returning to this site.

Date of experience: October 3, 2019
Canada
1 review
2 helpful votes
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Waste of time.
October 3, 2019

I spent nearly 3 weeks adding people sharing posts and all the things that they encourage you to do... I ended up following 18k people. I bought 1 thing it was hassle free... but I don't have the time to put in all that this app requires to be successful. Much better to use your local market place on FB or VarageSale. Plus they don't have all their ducks in a row for shipping between the US and Canada... in this case I'll stick to eBay.

Date of experience: October 3, 2019