Centurylink has the worst customer service in the world. It gets worse all the time. I have been without landline service for a month. They were supposed to forward my calls to my cell phone but forwarded the calls to some random business. I notified Centurylink and even told them the business they had the calls going to. I have made calls, tried online live chat, and exchanged numerous emails, and have been dealing with a so-called "Customer Advocate" for days and still can't get anything done. I would give them minus 100 stars if I could. If you have a choice of providers for phone, internet and TV go with any other company than Centurylink. Look at all the reviews, it is so obvious they do not care about their customers.