Poppoly.co

It took several weeks to receive my order. When I got it (to late for Christmas present) it was not at all like the item that was pictured on line. I ordered a large and it looks like a small. Its cheaply made and looks like it has been worn! This company is a joke! Doesnt deserve one star!

They have no returning address for you to return items to. You have to email them and let them know you would like to return an item. Their response was for me to send pictures and give them reasons why I dont want it. So I did, and I told them nothing fits the way I wanted. Their response was that I should keep it because the shipping to return it would be more than what my order was ($144.00). Their offer of a refund was $3.00, yes that is correct $3.00! And a coupon code to purchase another item at a low price. Still fighting with them and trying to get an address to return my order. Absolutely disgusting customer service and a total scam.

Ive also posted this on the Facebook page and of course they remove all negative reviews. Ive had people message me privately telling me they are or have gone through the same thing. These people should be shut down and charged for scamming people.

I wish I had read reviews prior to purchasing. I ordered a long knit cardigan and receive some short cheap knock off. It wasn't even knitted! They printed the knitted pattern on the fabric. I emailed them pictures and asked for a refund and they offered me a $5 refund plus a coupon. I've already opened a claim on PayPal.

Update: customer service told me I could return the item but would have to pay all return shipping costs are plus a customs fee. I do a lot of international shipping with my business so I know the fee they mentioned is complete bull. I escalated the dispute in paypal and PayPal granted my refund. I had to pay $22 in return shipping for a $28 purchase. Fortunately I had return shipping protection on PayPal (free service just need to activate it) so they will reimburse me for the shipping. I'm just glad these scammers aren't going to get to keep my money.

I should have researched this company before ordering. Horrible, horrible experience all around. They don't respond to emails they say the "items are described" I shipped the items back to China at my cost. I had to create a dispute with my credit card company so they would finally respond. Now I have to provide proof the items don't fit after I sent them back to China. What a ripoff. My bank had to close the dispute so this crooked merchant gets to keep the money for items I sent back on my own dime. Steer clear stay away!

Hello everyone! As you can see... the 'positive reviews' have incredibly bizarre names and the content all sound similar. Obviously its the company itself who is posting them. So they use paypal as their payment method... EVERYONE NEEDS TO FILE A CLAIM w/ paypal. If paypal reaches a decision you are not happy with, you can then file a claim directly with your bank and i encourage you to do so. If paypal receives numerous complaints against a company, the company is flagged and hopefully paypal will choose to remove them from their vendor list and they will be unable to use them.

Wow -"AWFUL" does not come close to describing this. As I'm now seeing, in the reviews. The Kardashians photoshop jobs look incredible compared to how these pics are photoshopped. They look darling in the pics but the material is course and they are poorly made. If you're a hooker, you'll love them as they are beyond ick. I received a response to my email inquiring as to how to return for refund which was written by a 7 year old asking for details. I thought "poor quality" and "tacky" summed it up. Apparently not.

The sizing is way off! The quality is VERY poor! The pictures are clearly misleading. But even worse is the customer service. I have been attempting to return my items for more than a week. They refuse to give me the return address. They have asked me for pictures to prove the poor quality and sizing, which is riduclous--they know what they are sending out! Today I was offer $5 and a coupon for my $67 order? They told me to sell it to someone else to get my money back?

Dishonest company from China. Very long wait times for shipping. I ordered a cardigan on 10/17 and after ten days I emailed to find out the status of the order. They said they were out of the item and instead of refunding me (they charged my card on the 20th without shipping it,) they said I should pick something else from their store. I didn't want anything else so I asked them to cancel the order and refund me. Then 3 days later they replied that they were shipping my order as they miraculously found the item. The tracking number they sent cannot find the item.

They've taken down my two reviews because they're negative.
The product i purchased is not how it appears in the photo. It looks like a chunky sweater material... it is NOT. It's a cheaply made Walmart (not offense) hoodie.
Photo makes it look like a cool sweatereven their description states "adorable chunky knit sweater"I call bullcrap. This company posing as a company in the US. they're out of China (i'm not racist), but if you try and return your product it will cost you more in shipping than the item is worth.

Their only responsibility or service is in getting their cheap items to you. After that, if they don't fit or you're not happy with the quality, forget them honoring their 30-day return policy. Instead, they'll want you to keep the items and try to sell them to someone else! Then, as a last resort, they'll say you have to send your return to China, which will cost you more than your original purchase, and again ask you again to just keep the stuff, even though you can't wear it. I wouldn't give them any stars, but one star is the minimum you can enter. Oh, you can also ignore the good reviews on their sites... they are fake!
Lousy merchandise... lousy service... lousy company! Stay away... stay far, far away!

DO NOT BUY FROM THESE SCAMMERS. The product I received looked NOTHING like the picture. I purchased a pink/grey cardigan with gorgeous patterns and colors, length - past the knees of the model. It looked thick and comfy for the fall weather coming up. I received a thin, almost see through material long sleeve shirt. Patterns are completely different, like not even close to the picture. Color distribution is not even close to the picture as well. Length - didn't even go half way to my knees. Collar is totally different also. This is a piece of junk. BUYER BEWARE.

All of the 4 & 5 star reviews were made within the same few days of each other. It's them, just like on the website.

So they sent me a size lg dress with a "sm" sticker on it (so obvious it wasnt). I told them they sent the wrong size and referred to the measurements on the website. They told me to send a pic with the measurements and then changed the posted measurements. They apologized for sending the wrong size, but said that they wouldn't pay for return shipping even though their policy says the pay for shipping for wrong items sent