Is an overall fun website with many different fashion styles that can be browsed. They always have amazing deals for the product that you are looking for and receiving the item doesn't take long either.
Simple web design perfect for buying clothes online: it is easy to understand and service and delivery is fast. I enjoyed the entire process, a range of products available to suit my current fashion interests.
Ordered 3 sweaters 3 months ago and still waiting. Every time I email them I get a auto reply saying my order is on its way but shipping can now be up to 30 -45 days out.( I started out with 7-10 days). Tracking number doesn't even exist that they gave me. What a crock and they got my money. I wish I would of looked into this company before spending my money. Please review this company first of if you are wanting to throw money away and get nothing... this is for you. Buyer Beware!
Shipping took more than 6 weeks to deliver for 2 dresses. And worst quality clothes. Stay away from this site. We have been told that this site is based in UK, but it is not. They are located in China
Sorry for all inconvenience caused.
Have you placed any order with us?
Could you pls kindly send your order number and the issue that you ran into to support@popjulia.com? Then, we will check and get back to you accordingly.
We promise you we will settle this matter at the best way we can.
I am a new online clothing buyer and was originally wary of product quality and size that robbed me of money. However, this boutique has made it easy. All my purchases have been beautiful and well-built garments and when I just received one that did not look good, they gave me 100% painless.
This page guarantees that the items are sent immediately and gives you flexibility to return the item within 30 days, which also allows refunds if necessary. True to size and constantly announcing sales. I can't get enough of this boutique.
I have used this store for some time and I love it, I will continue to recommend it. These ladies have a unique concept; Buy by outfit, style or the best body shape. They provide so much information about each item that really helps when you buy online. They provide great handwritten notes for each purchase. If you don't live near stores like me, it was great to see how some sets can be put together, I appreciate this guide and not to mention the inspiration, since I'm not a fashion diva. They have a wide selection of clothes from this store.
I do believe the "positive" reviews on this site all were written by this company. The products made by PopJulia are made with very cheap materials, poorly sewn that looks nothing like the images on their site. Their sizing is WAY off, and when I tried to return the garbage for a refund, they asked you to ship to oversea and pay much more fees, such as shipping fee and customs, literally refused it. They are cheaters, they are thieves! Do not buy anything from this company! Don't believe any pictures posted on the PopJulia website - you will lose your money!
1. Kindly pls note that size varies from specific items on our website. We recommend you use “Size Guide “ to better determine your ideal size. Be sure to check the measurements provided online for each dress advertised as comparing them to yours to insure a better fit. 2. You get what you pay for. 3. Regarding the return center, we states clearly on our website: https://www.popjulia.com/help/returns-and-exchanges. We do hope you will have a better shopping experience with us in the future.
Thanks for your tolerance and patience with us to settle this matter.
We will do best to provide better goods and services.
Have a nice day.
The beautiful dresses, so hard to choose only 1, good quality, had to be re-shipped because the size was too small, however they were able to help me and get my store credit as soon as possible which was very helpful since I needed the dress for the same week! Highly recommended!
Buy here a good quality Leggings, comfortable to wear and useful when training, not transparent and resist. I do crossfit regularly and so far endure! Sweat between legs, buttocks, etc. they are not appreciated!
There is size wrong, quality bad, service worst. You can't return your order, because you will spend more money then you spent for purchase. You have to send parcel to China. And it will be very expensive. That why stay out of this site.
Regarding the return issue, we states clearly on our website: https://www.popjulia.com/help/returns-and-exchanges.
Items can be returned within 15 days since delivery date (except for final sale items and swimwear).
We do hope you will have a better shopping experience with us in the future.
Thanks for your tolerance and patience with us to settle this matter.
We will do best to provide better goods and services.
Have a nice day.
I am extremely satisfied with the purchase process and how they treated me. They do a great job answering questions and really educate you especially so you can make informed decisions about your products.
Really easy transaction and excellent products to choose from, they have many garments and accessories, my last order has arrived, a beautiful and beautiful tight dress. The size is perfect, thank you very much.
Amazing experience. I had some confusion with my order, but the customer service was friendly, fast and a comfortable process. Shipping was also surprisingly fast. I am a great quality snob, so I hate shopping online because you never know what you are going to get. However, my dress did not disappoint. I highly recommend this store to anyone.
I ordered some dresses here, they arrived very well. I always follow him on his page and social networks, they have good offers and fashion tips. The best, recommendations, especially when making a gift.
Love this store
I've had very good experiences ordering from popjulia. With online discounts, the prices are quite good, and I really like some of their in-house labels, especially for basics like t-shirts to pair with skirts. Returns are easy and refunds processed quickly.
This page really makes me very happy with their customer service, they recover well when something (rarely) goes wrong. On average, he checks once a week and I know what you get and I know he's going to get where he asks for it to ship, it's simple.
I am so glad I did not read some of these negative reviews here before ordering, as I would have postponed, but I just received 4 beautiful dresses in no time. Seriously, I don't understand what those women are about. I love the styles and the quality of the clothes in this store is quite good. I guess you can't please everyone.
They always congratulate me for all the clothes in my closet. I sincerely appreciate your excellent customer service and how easy it is to make returns and exchanges. My best advice is that if you buy something like a tight dress or a shirt with straight bands, it is better to order a larger size, so that everything is more fluid or can be fixed.
I wish I would have read the reviews before buying from this company. I purchased clothes to the value of £105. The sizes were not as advertised and all too small - even the length of dresses were misleading! A maxi dress on their website was above my knee and I am only 57. Returned all goods which cost me a further £23. They are now saying they havent received my returns and when I tracked delivery it only tracks to China! I will keep emailing them and I am determined not to let them get away with this! Please do not buy from this company!
Sorry for the inconvenience.
Kindly pls note that size varies from specific items on our website. We recommend you use “Size Guide “ to better determine your ideal size. Be sure to check the measurements provided online for each dress advertised as comparing them to yours to insure a better fit.
Regarding the return issue, we states clearly on our website: https://www.popjulia.com/help/returns-and-exchanges.
Only after we receive your return package INTACT successfully, can we refund you. If the parcel is lost /gets caught by Custom on the way to us, our Customer Service Team will NOT offer any compensation option.
We do hope you will have a better shopping experience with us in the future.
Thanks for your tolerance and patience with us to settle this matter.
We will do best to provide better goods and services.
Have a nice day.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for any inconvenience.Our normal delivery time is 3-5 business days of preparing the orders plus 10-20 business days of postal service shipping (7-12 business days of postal expedited, or 2 to 5 business days of express shipping).
Shipment was sent per the shipping method you chose and pay.
If you have not received your order, pls email us and we will send you the order status.If you run into any issue, please do not hesitate to contact us at support@popjulia.com.