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PetCareSupplies

How would you rate PetCareSupplies?
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New York
1 review
2 helpful votes
Follow Latoya P.
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My dog was infected by fleas and the concern for its well-being was just eating me up. He had stopped playing with me and was easily getting irritated. I was suggested to visit this site and so I immediately did. I browsed carefully and ordered for Frontline Plus. Not only did I get the perfect product for my pet but I also got a great discount on it. The fleas have vanished and my dog is back to leading a normal active life.

Date of experience: October 10, 2019
Virginia
1 review
0 helpful votes
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Love this site!
April 5, 2016

The list of pet products that is available at Pet Care Supplies is exhaustive in nature. It is a genuine delight for animal lovers. I have been purchasing pet care products from the store since the last five years. Earlier I had tried other websites to procure dog supplies for my pooch but it made him ill. But never have I faced a similar fate with this company. I recommend this pet store for dog owners who want timely medications for their tyke.

Date of experience: April 4, 2016
Virginia
2 reviews
2 helpful votes
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All my friends and relatives have been asking me how you save a lot on these expensive pet supplies, that too in this tough financial time. I advised them about you (Petcaresupplies.com) and how much I was pleased with the selection and the information provided about each item in your website. Free and on time shipping, great communication with customers and the discount coupons all add up to a great experience.

Date of experience: April 10, 2014
Ohio
1 review
12 helpful votes
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This is not a U.S. company, although they lead you to believe this! Nowhere on their website can you find the county of origin. When making a purchase your bank will charge you an international fee so that will take away from any discount you receive. This is a very shady practice! How do you know the products they sell are legit? Is risking the health of your pet worth dealing with this shady company?

Date of experience: March 21, 2018
Michigan
1 review
0 helpful votes
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I have multiple cats and two dogs. I order flea meds. While their service may not be the fastest, it is good and credible. I have placed many orders with them over the past two years and every order was received in a week or so with a discount. Cheaper than all the rest. Will do business again, and again.

David Bathurst

Date of experience: April 24, 2019
California
1 review
10 helpful votes
Follow Dan F.
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Tried to contact them, got hung up on 2 times.

The more important issue is their products do not work, that's the reason for the low price.

Absolutely horrible customer service.

P.S. Again their products do not work effectively or at all, their customer service is absolutely shockingly horrible.

This business should shutter it's doors and I'm pretty sure they are based in India from the sound of the recorded messages and accent of customer service representatives.

Date of experience: March 21, 2018
California
1 review
0 helpful votes
Follow Marci M.
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I usually get most of the pet care supplies from this online store as they have a wide range of pet products in their store. They also have amazing discounts on their products every now and then which gives pet owners like me an opportunity to hoard pet care supplies for future use. The quality of their products is amazingly superlative. I have never had any bad experience with this company; as I only have good experiences to share about them.

Date of experience: August 24, 2016
Ohio
1 review
6 helpful votes
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Product received
May 15, 2019

I order my cats flea treatments from this site. I always order Advantage for large dog's cause I got lots of cats and it always comes so... Can't really complain, minus the shipping speed. That takes a while. But It's free so.

Date of experience: May 14, 2019
California
1 review
0 helpful votes
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No matter what other people have to say about this site, I have been purchasing all my cat stuff from here and I have never faced any issues regarding their services or the quality of the product. In fact, I love the auto-order service and they also have a lot good stuff to read on their site as well...

Date of experience: May 3, 2019
New York
2 reviews
0 helpful votes
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I am normally the kind of person who needs to see the stuff before buying them, and that includes pet supplies as well. But my brother-in-law insisted me to give online pet shopping a try. I was a bit skeptical and all, but then I gave in. Purchased a couple of regular supplies and some new stuff as well. I was taken aback by the prices, at first. They are relatively cheaper than what the normal stores sell them at. Moreover, when I got the supplies, it was nicely packed. I think I will buy from here from now onward.

Date of experience: July 16, 2020
California
1 review
0 helpful votes
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I am very much happy with the customer care team at PetCareSupplies. They are always there whenever I have some confusion about my order or unable to track my order. Kevin at the best help to track my order and give me details when I will get my order. Once it happened that my order was delivered to other address but these guys worked out well and got that order delivered to my place without me worrying about the whole process. Thanks guys, you all rock!

Date of experience: March 30, 2016
Washington
1 review
1 helpful vote
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I did not purchase the products from their online store rather I called on their toll-free number as I am getting old. But it was great to have an enthusiastic female respond to my calls and she tried to make things easier for me by not only helping me to select the best product for my doggy but also gave me an additional discount which I presume was already there on the website. But nevertheless it was a great experience having interacted with their customer representatives. It gives me the confidence about the company and I believe that every pet owner would love to get confident about the company first before making the purchase.

I was assured to receive the product within 10 to 14 days and I received it in a week's time with excellent packaging. The product was effective on my furry pal. I got the product at an amazingly never-seen-before price. What more can I expect from an online pet care supplies store?

Date of experience: July 4, 2016
India
1 review
2 helpful votes
Follow Jason S.
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We live way out here in the marshes and it tends to get real hot here around Summers and my poor German Shepherds bring home a lot of fleas whenever they go out and purchasing flea medicine here can become a very costly affair; but thanks to Petcaresupplies we have been having our stuff delivered right at our doorsteps and the prices are so great that you dont even have to bat your eyelids once to think twice about it. Big howls from the marshes to my friends at Petcaresupplies

Date of experience: March 10, 2014
Arizona
1 review
0 helpful votes
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My order did not reach as planned. Due to emergency I called their customer service representative and they were quick to rectify the error and reshipped another product without any additional charges. A highly reputed pet store!

Date of experience: April 4, 2016
California
2 reviews
1 helpful vote
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I love gathering information about a particular product before buying it. I do the sea when it comes to the healthcare of my two dogs. So when I landed on this online store, I was very happy to see the amount of information they provide on each product they sell. It helps a great deal for pet parents like me. Plus, I also love the price range as well. They are highly affordable and well within my budget. I really like this store and I am definitely buying from them again if need be.

Date of experience: July 28, 2020
North Carolina
1 review
2 helpful votes
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Highly Recommend
April 8, 2021

I've ordered my pets' flea medicine from this site for about 5 years now, and I have never had an issue. The prices are less than what you'll pay at retail and you can get coupon and auto ship discounts. The products arrive (USA) within a couple of weeks and I always receive exactly what I've purchased. It's super easy to order and checkout and I couldn't be happier with the service. Definitely recommend. 5 stars.

Date of experience: April 8, 2021
Oregon
2 reviews
8 helpful votes
Follow Scott G.
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Yet another FrontlinePlus scammer. Product according to EPA is counterfeit Frontline. Says they are guaranteed, but that is BS. Sent from overseas, shipping took forever, has no return address on package. Typical of all of these Frontline scammers, just like on Ebay. Do not buy anything from this company! They are a fraud! Do not use their products on your pet! The contents are considered toxic waste by the EPA, and need to be disposed of as hazardous waste. See my tips here for how to detect fake Frontline product that his company ships! Note that they have loaded this site down with fake statements from fake people that "love" their products! Its an online boilerplate scam to con more people out of more money.

Date of experience: October 30, 2015
South Carolina
2 reviews
0 helpful votes
Follow Mason P.
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Looking for reasonable price for Frontline flea treatment and was pleased with price and auto ship.
Had some problems, on my part, with setting that up online. So, I called CS and the rep was so helpful, even though it was very late at night. I have received my second order and it came right on time! Great service, great company! Mason Pierce

Date of experience: September 18, 2019
Arizona
1 review
1 helpful vote
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One of my friends recommended me to buy pet care products from petcaresupplies as he had a smooth experience with them. I followed his advice and ordered Activyl for my dog which gave me results like never before. It has been 28 days and there is not a single flea on his body. Their prices encouraged me to go for such products which I would generally avoid because of their high prices. They delivered the pack to me free of charge in 8 days, which I think is fair enough. This level of efficiency at extremely low rates and free shipping is not offered by every other seller. Petcaresupplies worked really well for me and maybe, now I am their permanent customer.

Date of experience: June 3, 2015
Virginia
1 review
3 helpful votes
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Bait and Switched
January 4, 2017

This company substitutes an unadvertised bootleg looking form of what you ordered without prior notice. They sent notice in shipment which in short stated OH YEAH... we sent this instead and kept your money.

A real first time but no more customer

Date of experience: January 4, 2017

Overview

PetCareSupplies has a rating of 2.1 stars from 334 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PetCareSupplies most frequently mention credit card, tracking number and seresto collars. PetCareSupplies ranks 409th among Pet Supply sites.

service
83
value
81
shipping
86
returns
26
quality
77
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