PetCareSupplies

I thought the prices for the Revolution Plus were too good to be true. I purchased a 12 month supply for 2 cats. The company accepted the order and the payment. About 2 days later I get an email to call about the order. I've never been asked to call on ANY online order ever! 2 hours later I get another email that the company cancelled the entire order and issued a refund. I still have not received the refund after 2 days!

I placed an order with them and received an email asking me to call them for verification. When I called they informed me that they were based in the UK and the order would be sent from Singapore. Then they sent me an email requiring my signature, a photocopy of my credit card, and a photocopy of my ID. They are not entitled to any of this information. When I informed them of such they began to back peddle on the required documents which is very suspicious behavior. Needless to say, I did not provide them with any of it and I had my order cancelled. I also reported this to the appropriate authorities.

Have purchased Bravecto from this company for 3+ years & never had a problem one! EXCELLENT customer service, EXCELLENT price savings over stateside prices, and my order arrives in less than 10 days! A 5-star supplier all the way!

I was told they procure their pet medications from other countries that do not require prescriptions. No, nope, no way. Stay away. Lord only knows what they will ship you. I don't buy any pet supplies not made in the USA, to much out there trying to harm our pets.

We Americans are possessed with the almighty dollar and will do anything to pursue it. Including charge good people an arm and a leg to keep our pets (and humans, really) safe and healthy.

I love Petcaresupplies.com Our doctor recommended Bravecto which would've been $60+ per pill. With sale prices we can get it here for around $13-$17. I just bought a 3 month supply of revolution and 6 capstar pills for just over $50, which here in the states would cost me hundreds.

I am so grateful this is an option. We have been on a tight budget and our pets would literally be suffering without it.

Do not order from this company. They are eager to take your money but once they have it they are done. I ordered and never received any confirmation. I called and told them to cancel the order but they claimed it has already been sent. I was told to wait for 28 days to call back. I had a feeling when I ordered it was a scam. I should have gone with my instincts.

Very simple, the prices are "Great" The delivery time is Good, the customer service is "very Bad" and if you get to contact someone by some luck, they can be "really Ugly"

I ordered Frontline from this company just like I have from Amazon or Chewy many times before. It came with damaged packaging and the writing on it was in some foreign language. And let me just tell you my dog has never itched more! I found a ton of fleas on him that I've never found with using frontline before that were bought from other companies. I can only surmise that this is a fake product. I would ask for my money back or put in a complaint but it looks like that it would fall over deaf ears anyway so I'll just make a review. Do your homework & BEWARE!

I purchased two seresto collars for my dogs. It took forever to arrive and when I got them they were fake! Thank God I didn't put them on my dogs. The only reason I would give them a star is because before I even got the collars I emailed them and said if they are fake then I want my money back. Today when I got them I was looking through my bank account and noticed they did refund my money. So they know they are selling Fake product that can harm the animals they sell to. Hope someone sees this post before you buy their products

If you ever order from them you will be constantly harassed with emails every day. Even when you block, etc. they find a way to send. We notified them numerous times. We called and even sent letters. They Do Not Care.

At first I was excited because they offered the Simparica trio at a great price. This was before I realized this product is prescription only. On the back of the packaging it even says "to be supplied only on veterinary prescription." I sent an email to their support team, the support team directed me to call the 800 number, and the service there is absolutely awful. Although the shipping was fine, and the package came to me within two weeks which is expected since it is overseas (I am in the US). But I don't feel comfortable giving this to my dog. This site should definitely be shut down. Looking through the reviews there's mosrlt a 50% split for awful reviews and excellent reviews. That's a sure sign that they're trying to keep up with the negative reviews by posting positive false reviews. Although I will say as long as you're not getting something medicated or edible for your animal you should be fine.

I don't always give reviews unless a company really offers great service. However, I realized today that I am coming back to this same company again for their awesome price on a Soresto flea collar. What is offered locally for up to $70, I can get here lower and shipped free. This is the 3rd time I have order from PetCaresupplies, so I figured it's time to give them a shout out. Great prices! Very satisfied customer

No response concerning cancellation of order. Not a good choice for online purchases of pet medicine or prescriptions.

I was trying hard to give them money, and I couldn't do it. On the "checkout" page, there was no way to finish checkout with any payment options. I called customer service and got an accent I couldn't understand, AND he couldn't understand my problem. We were going in circles plowing ground already covered. We went in circle after circle. His supervisor had a similar accent, so I signed off. I'll find an easier company to take my money.

I have had a good experience with this company. My first order in December took about 3 weeks to come because of the holidays. My most recent 2 purchases have arrived within a week. The prices are really reasonable. I have recommended the for discount pet supplies. I have many animals and want to take care of them properly, theirs prices make it easy for me to do so.

Its been over 2 weeks since my order and there isn't even a tracking number. Granted we are under a quarantine but nothing from the company. No email saying product cant be shipped, no answer at customer service, nothing, GHOST COMPANY. Yes great price but for what? OK, they have a link to a letter regurding the Covid-19, stating that there products get shipped from out of the country and shipping may take over 28 days. If I had know that I would not have ordered from them.

This company will take your money and send you fake USPS tracking numbers. They claim to be based on Great Britian, no idea the guy on the phone has an accent from India, but my bank charged a foreign transaction fee. If they were legit, firstly they would use your vet information to send a prescription and then they would send you a tracking number a single time that works, not three that don't. Also you would not have to contact your bank and call and email them and threaten them to have them say we will return you money, which they likely will not. Only course is to have the bank recover the funds and tell everyone DO NOT BUY FROM THIS "COMPANY."

Never received shipment of Frontline Flea medication. Contacted customer service and they quickly provided a refund and appologized shipment lost in customs

My dog Frontline came without box. Instead 6 sealed vials. No instructions, either. My cat frontline came with box of 3 along with instructions. The instruction paper actually indicated (CAUTION
South Africa, Namibia, Zambia & Zimbabwe reg. Numbers)... Very creepy, to say the least. This company looks seriously shady! Rating should be -0, however, did not have that option.

They take your money n don't send your product then block you from getting on their site to check on your order they ripped me off for $64.00 don't use them

I purchased two 3 pack Frontline plus for dogs on September 1. It took a long time to send and when I did receive it the product was made in France. The package didnt look right to me so I returned it. I returned it for a refund and still have not received it. This business should be shut down for fraud. I wish I looked at the reviews before I ordered. STAY AWAY FROM THIS COMPANY! I'm filing a complaint with consumer protection..

I was looking for a better deal on a cat collar for my 2 cats. Who can afford 50 dollars for a flea collar. Im a bargain shopper. I spoke with Steven over the phone, he told me that this company, they are the leading company that sells real authentic Seresto legit products. He said. I don't think anyone would lie to me over the phone. Try it for yourself and save some money, I was very happy with the price and the phone conversation. Emily

I placed an order last week for flea meds. Never got an email with order confirmation but when i checked order status- it said shipped. A week gone... no emails, calls, products. I check order status again today amd it still says shipped. But no tracking number. They said they cancelled my order and refunded money since they couldnt verify me as 1st time buyer. I never got an email about anything. It never said anything on the order process anoit verifying. And if they tried to call - its called spam filter and if I had known i would have checked the spam filter. Worthless service and right now i dont know if i wany to replace the order even with discount code