I placed an order last week for flea meds. Never got an email with order confirmation but when i checked order status- it said shipped. A week gone... no emails, calls, products. I check order status again today amd it still says shipped. But no tracking number. They said they cancelled my order and refunded money since they couldnt verify me as 1st time buyer. I never got an email about anything. It never said anything on the order process anoit verifying. And if they tried to call - its called spam filter and if I had known i would have checked the spam filter. Worthless service and right now i dont know if i wany to replace the order even with discount code