PetCareSupplies
Questions & Answers

Here’s what buyers have asked with answers from PetCareSupplies staff and previous consumers.

17
questions answered
0%
answered within 1 day
Answer:
Well, Tommy D. Thinks we are all idiots and morons, but if that is the case, why do the lot numbers on the Frontline Plus boxes shipped from this fraudulent company not match the foil packs inside? According to the EPA and Frontline, that is a dead giveaway that they are FAKES. This company is a complete fraud, and you are a complete fool to order anything from them, let alone to make repeat orders for more fake product. This company is NOT legit in any way, shape or form. I also have the product and packaging to PROVE it.
By Scott G., over a year old

Answer:
Don't order from them. This is a horrible company and their customer service is even worse.
By Sandi c., over a year old

Answer:
I checked with Bayer, the manufacturer of the collars after I got mine. They had me check for several numbers on the packaging. One that they asked for wasn't even on the packages. At that point Bayer advised me NOT to use them because even if they DID manufacture the collars... they couldn't even confirm if they were made by Bayer... they are not intended for use in the United States. I finally got most of my money refunded, but it took almost 2 months, and they did not refund an international fee that showed up on my bank statement the day after the original charge posted. I contacted them about that and they said that was a charge from my bank for ordering something from outside the US. Nothing on their website indicates they are not in the States or there will be an international fee added after the purchase. I did contact my bank and they told me they did not collect a fee for the purchase and Pet Care Supplies had added that on. The fee was only an additional $4.00 plus change so I gave up fighting with Pet Care Supplies but I will never order from them again, and I would advise anyone not to do business with them
By Ned L., over a year old


Have a question?
Ask to get answers from the PetCareSupplies staff and other customers.


Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?