website thubmnail of Petal Prim
How would you rate Petal Prim?
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Nevada
1 review
3 helpful votes
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Joke for customer service
December 28, 2019

The company didn't have an option to return and they told me that it would be better for me to give the item to charity! I'm going to add a picture of the sweater don't ever get it cuz you look like Peter Pan or you should be in a play with Peter Pan

Date of experience: December 28, 2019
Indiana
1 review
10 helpful votes
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Service
November 9, 2019

I placed an order on 10/28, and it is now 11/9. My order was confirmed, received an email on 11/4 my order shipped with a FedEx tracking number. Checked the tracking number and it is showing it still has not even been shipped from New Jersey. Don't order anything if you have a reasonable expectation of receiving your order in a timely manner and at this point I'm not sure I will be receiving it at all. Not a happy shopper.

Date of experience: November 9, 2019
North Carolina
1 review
7 helpful votes
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I ordered three sweaters in early November that were "in stock". They were expected to be delivered in 5-7 days. They were not. I have emailed customer service three times over the course of three weeks and i keep getting the same response. Another 5-7 days. I now think that this may be fraudulent and have reported it to my credit card company.

Date of experience: December 11, 2019
Illinois
1 review
9 helpful votes
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I ordered 3 shirts/sweaters totaling a little over $80.00. Very Very disappointed in the product quality. The website states a small has a bust line of 37 inches. One of the sweaters has a 40 inch bust line. There are not tags sown in the shirts to even know what size or who makes them. One sweater looks like it was crocheted by my grandmother and appears to have been washed several times because the color is so faded. While one shirt is WAY to large one of them is way to small. One of the shirts looks like someone ironed it and scorched the material. Now that I am inquiring about getting a refund they are requiring me to send pictures and measurements with is totally unacceptable. Do not order from this company. Oh, and I have only received 2 of the 3 shirts that I paid for and it has been 4 weeks. Below is a picture from their website and the other is a picture of what I received. The sweater is as long as it is wide.

Date of experience: December 11, 2019
California
2 reviews
0 helpful votes
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Totally got scammed!
February 16, 2020

I received confirmation my order shipped. It took weeks to deliver. When I did receive my order, only 1/2 the items I paid for arrived. I contacted customer service. Told them the issue and also asked what address I needed to return items to that I didn't want. Customer service avoided my question about where to ship back my items. Said I only received 1/2 my order because some of it was still in transit and that one of the items was out of stock. First of all, why wouldn't I have been informed at the time of shipment if something was out of stock? Why wouldn't I have received a separate email and tracking info if shipments were processed separately. It's complete bull! I never received anything else in the mail. I filed a dispute w/ PayPal because customer service started ignoring me. Customer service said I had to close the dispute for them to issue a refund (Turns out this is true, and if you close a dispute, you cannot file one again. Stupid PayPal!). So... I gave it a shot and closed it. Well, what do you know... They've ghosted me again! Complete scam. I got ripped off! BTW, the address on their website isn't a valid address. This entire deal is shady. Don't get scanned like I did! These are total con artists!

Date of experience: February 16, 2020
California
1 review
7 helpful votes
Follow Lisa G.
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I almost fell for it but I alway go back to online a do research. As a consumer it's your responsibility. You complainers probably play those boring games on your phone developed by people you don't know and then you make them rich by clicking on the fake ads while you're all playing those dumb games on your mobile phones. Go to actual stores and help your local economy. Everyone is so stuck on their phone. That's what you get for not digging deeper before buying. Anything coming from Korea is bound to take a month to arrive so by then the 30 day return is up. Too funny! I go to TJ max or target and order online from reputable companies like Macy's or Nordstrom and Amazon. EBay right! Buy from them and you might get a fake. Never from online click ads. Don't you guys read the news! I thankfully found this thread before even going to their fake store. Lmfao

Date of experience: November 25, 2019
New Mexico
1 review
8 helpful votes
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SCAM
November 19, 2019

This company is a scam,. I ordered this jacket and it is made of cheap, thin, used material. I have sent five emails requesting to return, and only received one back that said perhaps I wouldn't be happy with anything. They offered me $3 off if I wold keep it, and I declined saying I would never wear it, nor would I give as a gift due to the poor quality. I have sent 4 emails requesting a return and have heard nothing back. Don't waste your money on anything from this company - you will never be able to return it, and will have to deal with your bank to hopefully reverse the charges.

Date of experience: November 19, 2019
New York
1 review
8 helpful votes
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Still waiting
November 10, 2019

I placed an order Nov 1 and received a sipping confirmation nov 7th its nov 10th still no sweaters the fed tracking # just shows label created in New Jersey. I have emailed them multiple times and no one responds. I am starting to think they are a scam

Date of experience: November 10, 2019
Oregon
1 review
7 helpful votes
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Don't buy anything!
December 2, 2019

What a horrible company! The products are cheaply made, they don't resemble the photos they post and they don't allow returns. I was told I could get $3 in credit, for a $150 of sweaters I purchased. They are a rip off!

Date of experience: December 2, 2019
Louisiana
1 review
7 helpful votes
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It's a fake business
November 19, 2019

There is no phone number, no address, and there email address doesn't get you anywhere. From what I read there out of Korea. I make a purchase a week ago and today I received a message saying the clothes I ordered was out of stocked. You have no way of contacting them. You can send a thousand emails and no response. I just wished I had of checked this out first.

Date of experience: November 19, 2019
California
1 review
4 helpful votes
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The Worst!
November 16, 2019

I received the order after a month. It was missing one item. The pants in the order look like they are made for children. I ordered M and L thinking that if its coming from China the sizes would be a little small. Well, a 10 year old might fit in the large and the medium would fit a small 7 year old. The top I ordered was made of really nasty thin T-shirt material and it was advertised as a sweater. The color and style were nothing like the photo.
I hope you are cleaver enough to check the reviews before ordering, I wasn't and I regret it.

Date of experience: November 16, 2019
Ohio
1 review
3 helpful votes
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I bought some beige "sweater pants". Should have known better than to purchase from a site like this. The pants that arrived were cheap polyester, completely see-through, and stark white! I contacted the company who seemed to care and asked me to send photos. Then they offered me a $5 credit because "shipping back to China is expensive" and this was after I was explicitly told all items are manufactured and shipped from the US. DO NOT WASTE YOUR MONEY!

Date of experience: December 6, 2019
Ohio
1 review
3 helpful votes
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Purchased two sweaters and they didnt fit and wanted to return them. I emailed them to request a return and I got a reply that I was to take measurements and send them photos, which I thought was ridiculous but did any way. Then I got a reply that they would give me $5.00 and I spent $59.00

Date of experience: December 8, 2019
New Jersey
1 review
8 helpful votes
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Face book and feed scams
November 23, 2019

I too saw this on my feed. But I have learned. Anything that comes up on your feed be very cautious. I was scammed before but I got my credit card involved and I was credited. These are foreign companies mostly from wonderful China. Always read reviews before you but from Facebook and feeds

Date of experience: November 23, 2019
California
1 review
2 helpful votes
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I ordered some sweaters from PetalPrim after it popped up as an ad for Candy Crush. When I received the sweaters they were very low quality, misshapen, and one of the sweaters would have fit a 10-year old. When I contacted the company they asked me several questions, asked me to send them pictures of the sweaters, which I did, and then said it was too expensive to return the items to China. I knew I would have to pay for the return but they refused to allow me to return the substandard products. I would never order from this company again or from China.

Date of experience: January 3, 2020
Michigan
1 review
1 helpful vote
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Horrible
January 1, 2020

Received terrible quality sweaters. They changed return policy AFTER i placed the order. What was supposed to be "friendly customer service" turned into a total run around of requirements to send pictures ending in them offering a $5 account credit for $75 of order because they are in CHINA and it would be too expensive to return the items! STAY AWAY! I wish I would have read this first. Please contact the BBB and help put them out of business!

Date of experience: January 1, 2020
New Jersey
1 review
0 helpful votes
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Scam scam scam
June 27, 2020

Please please ladies don't order from petealstyle I order a pants and a skirt after 4 months I didn't receive nothing please stay away from that website

Date of experience: June 27, 2020
Missouri
1 review
3 helpful votes
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Save your Money!
December 21, 2019

I placed my order on 11/27 and it is 12/21 and I am still waiting for 3 shirts to be shipped to me (they haven't left their store) After I complained, two shirts showed up this week out of the 5 I ordered.

Date of experience: December 21, 2019
North Carolina
1 review
9 helpful votes
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Horrible Quality the sweater was nothing like the picture! The seams on the sleeves were black material n was sewn with white thread that looks awful! And it took 5 weeks to get 1 item! I WILL NEVER ORDER ANYTHING FROM THEM AGAIN! SCAMMERS! And they r Not located in the USA

Date of experience: November 13, 2019
Ohio
1 review
2 helpful votes
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Terrible company
December 7, 2019

The pants are not the sizes they state. Some are very small while others are grossly large. Material is Miscut, poorly sewn, some not even a sewn edge so it runs (a raw cut), see through material, and they grossly misrepresent what they show on site. No free returns as they will not give you their Chonas address to honor their free return nor will the exchange or credit you. They offer you $3 for your $60 loss. And say to gift the item that won't work. Not worth the 75 email exchange to get to $33 for over $60 paid. And unwearable items you can't even give to Goodwill. Terrible customer service you can only email.

Date of experience: December 7, 2019

Overview

Petal Prim has a rating of 1.1 stars from 90 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Petal Prim most frequently mention customer service, credit card and poor quality. Petal Prim ranks 1895th among Women's Clothing sites.