Petal Prim

I ordered two sweaters for my wife in December 2019, not knowing that this was going to be a scam. The third party, possibly Chinese, has set up a web site as the go between for your orders. They advertise the web site and do all of the billing also. You are over charged for inferior quality clothing, made in china, they pocket the profits and then the lack of customer service goes to hell! I have done everything they have requested for the full refund, but all they wanted to do was exchange them. Well, that's not what they want to do either as time went on. I have not heard from them in over a month.

Awful company, a huge scam. If you want to return anything you have to ship to China (which they conveniently never mention on their website), but they don't even give you that option because they say it's "too expensive and would take too long" as if they have the right to make that decision for the customer. So they say "why don't you donate the clothes to charity" and offer you a measly $5 compensation. They're awful and should be avoided like the plague.

I order over $300 worth of merchandise early December, trying to plan for Christmas presents, and I was shocked! The merchandise does not look like the pictures and the sizes are not as indicated on the size charts! I didn't receive some of the order until February - after I asked them NOT to send it. They sent it anyway and REFUSED to refund my money! They certainly missed out on a great customer for a long period of time and I will tell everyone, everywhere I go, that this company is NOT reputable. They are very hard to contact, and find ways to scheme and not stand by there merchandise.

I bought 4 sweaters from Petal Prim thinking it was a legit company with address in Florida. First sweater came 16 days after order. Poor quality, cheap material, did not look like picture on website. I sent email wanting refund with no response. The other 3 sweaters came 5 weeks after original order. Also poor quality, boxy shaped sweaters. I'll try to return, however the shipping cost back to China will probably cost more than order.

My husband purchased 4 sweaters from Petalprim for Christmas. They arrived AFTER Christmas, even though he ordered in plenty of time. They were all poor quality, scratchy material. Do not look like the website photos in any way shape or form. Trying to return the items is a joke. We paid $105 dollars - they are offering $15 refund and keep the clothes because returning would take over a month and cost me a lot of money. They aren't willing to refund the cost to return the items either. We will NOT be purchasing from them again and I will be telling anyone and everyone who will listen. STAY AWAY FROM THIS SITE!

This is my first review EVER! Do not order their clothes this company needs to be closed down. I received the cute black leisure suit that looked great on the model, after four weeks. As all the other reviews have said The quality is terrible it doesn't look anything like it was advertised. I will donate those clothes to charity. At least that's some good came out of this. All I can say is do waste your money or give them any business.

I ordered, I received half my shipment after 3 weeks, I'm still waiting for 3 sweaters I didn't get. I've emailed numerous times.
The quality of the items I did receive is absolutely awful, I can't agree more that you could get better quality at a dollar store!
Additionally like everyone else has said that I read after the fact, my bad, the sweaters don't look anything like the pictures you see online, what you see as a fuzzy oversized sweater comes in as threadbare piece of garbage for the price.
Worst experience do NOT order from this website.

I placed my order 10 days ago and haven't had an update since. When I check on the order, all it says was it was confirmed. I emailed them to ask what the status is, but haven't heard back. I'm hoping this place isn't a scam because the sweaters I ordered look super cute. I'll be patient a little longer and hope this place is legit, but if I don't hear anything in 4 days - then I'm going to consider my $75 gone forever because 2 weeks seems pretty ridiculous to have to wait for order info.

I ordered two sweaters over 2 1/2 weeks ago not once have I received an email telling me the status of my order... is it sent, or we are processing your order. When I emailed them Because there's no way you can get a phone number I was told via email my order was being processed. That was a week and a half ago. No order has been delivered and now I can't get through via email or phone. If it shows up on my credit card it's going to disputed. I will never ever again trust an online site on Facebook What the hell was I thinking? I know. Better.
I Will hunt them down and get my money back.