Placed/paid for order over a month ago. Never received it -never received a call or email back from my messages. Been over a month.
Ordered Sept 2, Email says it shipped Sept 15th, October 3rd it still has not arrived! Save your money and order from another company!
Absolute scam. Still waiting for my product from November. I've emailed the company many times but they have never replied.
They will happily take your money but they never send you the items you ordered! Stay Away from this SCAM!
Love, love, LOVE! My shipments came in on time & quality of the free LED collar was awesome! Thank you PawPrime!
Boo hiss on customer service. Will I EVER get my STUFF? Would have given 0 stars but no can do. Likewise stopping at three sentences.
OK AFTER READING ALL THESE REVIEWS I CAN UNDERSTAND WHY MY ORDER FROM AUGUST HASN'T BEEN SHIPPED OR MY EMAILS AND CALLS HAVENT BEEN ANSWERED
Not only did my order take over a month to get delivered, the product was cheap and nothing like the desciption. DONT WASTE YOUR MONEY
How can I get a satisfactory answer about my order? Seems to be a scam...?
CHECK OUT THE REVIEWS THEN DON'T ORDER! TOTAL SCAM! Beware! Don't be a fool like I was! Tried it twice... DONT DO IT!
I ordered an LED collar V2 edition and the material was better than expected and I really recommend!
Answer: File a dispute with your credit card company or PayPal, if that's what you used. Doubt you'll get your items unless you can miraculously manage one of them to reply to your phone calls or emails. You won't get your item, but atleast you'll get your money back.
PawPrime has a rating of 1.4 stars from 193 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PawPrime most frequently mention tracking number, treat ball and customer service. PawPrime ranks 413th among Pet Supply sites.