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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
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Excelente la atención puesto que me llegó un artículo daño y super rápido me dieron solución, ahora espero pronto mi pedido
I thought the clothes will be cheap base on their price but boy was I wrong. The materials are soft for my babies skin and it's high quality.
Every outfit I have bought for my son on this website has exceeded my expectations. They are super comfy, great quality outfits at a discounted price! We love PatPat
PatPat is the online site everyone should follow. It has the item in affordable price and with great quality. I love shopping with them.My baby is so comfortable wearing PatPat dress
I really appreciated that they were able to resolve my problem. Thank you Clarie D for your awesome help!
Very happy with my purchase and quick customer service received from Rohaine.
Great collection of baby clothes.
Will recommend this site.
I bought my 2 year old a jacket in the size I usually order from this site. Upon opening I realized it was much to big for my daughter, I contacted customer service trying to exchange the jacket for a smaller size. I spoke with PAM who was delightful and resolved my issues within minutes. I'm currently awaiting her smaller size jacket. Thank you PAM for all your help it's appreciated!
Received a damaged item but JOEMAR was kind enough to give me a full refund so thank you very much. Happy with it
Me encanta la calidad de la ropa y el servicio al cliente es muy eficiente, una prenda me llegó con un pequeño defecto y me hicieron un reembolso total.
Very pleased with my experience with customer service representative Pam. Very helpful in handling my issue with items that did not fit.
Mi experiencia es excelente
Conocí patpat por facebook y me animé a comprar
Mi primer pedido de 4 que realice, fue el 6 de septiembre y llegó el 12, los demás el 21
(Todos dentro de la fecha estimada de entrega).
La calidad de la ropa es excelente, los abrigos son muy cálidos y vienen como en las fotos
Talla 3 le queda a niña de 2 años 6meses.
Dejo fotos de algunos productos que pedí.
La atención del chat muy amable en especial Jann, resolvió mi duda e inconveniente muy rápido y muy amable.
Amazing site for kids, happy to order again, good customer service. Completely satisfied and trustful site.
La mejor ropa y accesorios los he comprado aquí y tambien una excelente atención que me dio Glenn con un tema que tuve pero me ayudó muchisimo
Great experience while shopping with pat pat. Great quality and customer service. Affordable prices.
Clover good quality my grandson's clothes with good quality at least the bathing suits were not that great really big but customer service was really great and I'm answering and solving my problem.
They are amazing and provide quality and cute clothing! I never had any issues and my daughter is always looking so cute! I recently ordered the wrong item and Clair d helped me right away even issuing me credit to my account and letting me keep the item. I will definitely keep using them for all my future outfits for my little girl! I love pat pat so much!
Pat pat service is a great service for online shopping and each and every item have good quality and stuff.
I loved most of the items I ordered but there were a couple that didn't fit. Casseylene was quick to respond and settle everything for me. I will be ordering more from Pat-Pat!
Me llegó una pañalera con defecto, cuando me percate de eso, me comunique con el equipo de Pat Pat y me atendieron a la brevedad dando solución al inconveniente. Estoy muy contenta con el resultado. Seguiré comprando con ellos.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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