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PatPatReviews 6,262

3.8

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PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.

service
2,309
value
2,269
shipping
2,271
returns
1,927
quality
2,210

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Albania
1 review
0 helpful votes
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I adore patpat I hope to work with you every month I expect good news from you to move forward together

Date of experience: October 1, 2021
Georgia
1 review
0 helpful votes
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PatPat
October 3, 2021

Great clothing to matching with your kids cute outfit for babies boys and girls dad can match with your son and moms can match with daughter

Date of experience: October 1, 2021
Virginia
1 review
0 helpful votes
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Good customer servive
October 3, 2021

Good customer service, agent are kind and patient. I had an exchange without returning the item. Great service

Date of experience: October 1, 2021
California
1 review
0 helpful votes
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Best Mommy and Me outfits!
October 3, 2021

These Mommy and Me outfits are the best. I was so nervous about ordering clothes online but the sizes were spot on! Can't wait to take our Christmas Pictures!

Date of experience: October 1, 2021
Washington
1 review
0 helpful votes
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Great customer support
October 3, 2021

I order few item and some of this were way to big I got in contact with customer service and phoebe was so helpful I got an answer right away and help to get the correct items in very happy with my purchase not only the cloths had amazing quality the customer services is wonderful thank you so much

Date of experience: October 1, 2021
Canada
2 reviews
0 helpful votes
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Best styling clothes
October 1, 2021

I love pat pat clothing, the style you can't get anywhere else, I love styling my babies in these clothes, very good prices, and customer service is best to resolve issues. I love patpat, you will not regret it. You can get all kinds of stuff not just clothing even bibs nursing bras

Date of experience: October 1, 2021
GB
1 review
0 helpful votes
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I have made few orders and was always happy with the quality of the products. Also very good and quick customer service when I decided to cancel the order.

Date of experience: September 30, 2021
Italy
1 review
0 helpful votes
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Samuel bravissimo ottimo operatore competente ho avuto dei problemi con l'ordine e a saputo organizzare tutto in tempi brevissimi

Date of experience: September 30, 2021
Mexico
1 review
0 helpful votes
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Buen servico
October 1, 2021

Excelente calidad, buen sitio para comprar ropa y otros artículos, buen servicio al consumidor, para mayor precisión de tallas medir Como indica en las tablas

Date of experience: September 30, 2021
Norway
1 review
0 helpful votes
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Refund
September 30, 2021

I got a quickly and friendly help from Samuel when I needed. Quick response and we solved the problem together.

Date of experience: September 30, 2021
Zimbabwe
1 review
1 helpful vote
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Great service
September 30, 2021

Thank you so much PatPat I received my parcel within the time you had said I would receive it. I would definitely recommend to anyone who wants to buy...

Date of experience: September 30, 2021
Australia
1 review
0 helpful votes
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5 star for me all are too cute
September 30, 2021

All outfits i bought are soo cute so happy for my purchase 100% i will recommend patpat i will definetly order more

Date of experience: September 29, 2021
GB
1 review
0 helpful votes
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When my parcel was first delivered it went lost. When I addressed the issue to Customer service they did an amazing job by keeping in touch via email and guaranteeing the redelivery of all of the items I'd paid for free of charge. I can't explain how happy I was to not have lost £140 worth of baby clothes! Thank you in particular to the assistants Kuenzler and Hazel for providing amazing customer service.
Already ordered twice from them and will definitely do again!

Date of experience: September 29, 2021
California
1 review
0 helpful votes
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Never disappoints
September 30, 2021

Best customer service that I've encountered. Thank you Glenn for being on top of my issue order! Plus their clothes are awesome.

Date of experience: September 29, 2021
Mexico
1 review
0 helpful votes
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Mi experiencia
September 29, 2021

Aplicación para compra en línea bastante buena, tiene promociones, excelentes precios y beneficios para personas que compran continuamente

Date of experience: September 29, 2021
Germany
1 review
0 helpful votes
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I bought from PatPat website some kids stuff, at the checkout I saw a total amount and free shipping, but when I press order it start showing me that I paid for delivery.
I am so disappointed that I have to pay for delivery, I don't understand why it shows on a website a free delivery today if it actually are not free.

Date of experience: September 29, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We're sorry to hear about the issue you have encountered.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

GB
1 review
0 helpful votes
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Recommend everyone
September 29, 2021

Love the app. Such different fashion and very accessible prices. The matching outfits are great for some family photo shoots and the adult section is a bonus!

Date of experience: September 29, 2021
Pakistan
1 review
0 helpful votes
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Kids clothes by PatPat
September 29, 2021

I've ordered six suits from PatPat first time for my daughter. All dresses are very beautiful and the stuff is very awesome. Delivery was in time. Thank you so much PatPat. Such a wonderful ecperience Highly recommended

Date of experience: September 28, 2021
Illinois
1 review
0 helpful votes
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I love patpat
September 28, 2021

I have not one complaint about Patpat they are a wonderful company to purchase from! Everything ive received has been adorable true to size AND great quality! Also their customer service reps are great i recently had an issue and had to cancel an order JANIKA was amazing through and did the cancellation right away so there was no issues, Also very kind! I order from patpat all the time and I will always refer people to join!

Date of experience: September 28, 2021
NL
1 review
0 helpful votes
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Genial
September 28, 2021

Mi esperiencia increíble mi producto llegó dañado y m devolvieron el dinero también tuvieron la amabilidad de dejarme el producto por si podía arreglarlo

Date of experience: September 28, 2021

From the business

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patpat.com
Mountain View, CA, United States
+3376