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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
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I adore patpat I hope to work with you every month I expect good news from you to move forward together
Great clothing to matching with your kids cute outfit for babies boys and girls dad can match with your son and moms can match with daughter
Good customer service, agent are kind and patient. I had an exchange without returning the item. Great service
These Mommy and Me outfits are the best. I was so nervous about ordering clothes online but the sizes were spot on! Can't wait to take our Christmas Pictures!
I order few item and some of this were way to big I got in contact with customer service and phoebe was so helpful I got an answer right away and help to get the correct items in very happy with my purchase not only the cloths had amazing quality the customer services is wonderful thank you so much
I love pat pat clothing, the style you can't get anywhere else, I love styling my babies in these clothes, very good prices, and customer service is best to resolve issues. I love patpat, you will not regret it. You can get all kinds of stuff not just clothing even bibs nursing bras
I have made few orders and was always happy with the quality of the products. Also very good and quick customer service when I decided to cancel the order.
Samuel bravissimo ottimo operatore competente ho avuto dei problemi con l'ordine e a saputo organizzare tutto in tempi brevissimi
Excelente calidad, buen sitio para comprar ropa y otros artículos, buen servicio al consumidor, para mayor precisión de tallas medir Como indica en las tablas
Thank you so much PatPat I received my parcel within the time you had said I would receive it. I would definitely recommend to anyone who wants to buy...
All outfits i bought are soo cute so happy for my purchase 100% i will recommend patpat i will definetly order more
When my parcel was first delivered it went lost. When I addressed the issue to Customer service they did an amazing job by keeping in touch via email and guaranteeing the redelivery of all of the items I'd paid for free of charge. I can't explain how happy I was to not have lost £140 worth of baby clothes! Thank you in particular to the assistants Kuenzler and Hazel for providing amazing customer service.
Already ordered twice from them and will definitely do again!
Best customer service that I've encountered. Thank you Glenn for being on top of my issue order! Plus their clothes are awesome.
Aplicación para compra en línea bastante buena, tiene promociones, excelentes precios y beneficios para personas que compran continuamente
I bought from PatPat website some kids stuff, at the checkout I saw a total amount and free shipping, but when I press order it start showing me that I paid for delivery.
I am so disappointed that I have to pay for delivery, I don't understand why it shows on a website a free delivery today if it actually are not free.
Love the app. Such different fashion and very accessible prices. The matching outfits are great for some family photo shoots and the adult section is a bonus!
I've ordered six suits from PatPat first time for my daughter. All dresses are very beautiful and the stuff is very awesome. Delivery was in time. Thank you so much PatPat. Such a wonderful ecperience Highly recommended
I have not one complaint about Patpat they are a wonderful company to purchase from! Everything ive received has been adorable true to size AND great quality! Also their customer service reps are great i recently had an issue and had to cancel an order JANIKA was amazing through and did the cancellation right away so there was no issues, Also very kind! I order from patpat all the time and I will always refer people to join!
Mi esperiencia increíble mi producto llegó dañado y m devolvieron el dinero también tuvieron la amabilidad de dejarme el producto por si podía arreglarlo
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We're sorry to hear about the issue you have encountered.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.