On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
We monitor reviews for authenticity
I decided to try this business out, so I ordered coats for my twin boys... like a month ago. The tracking info hasn't changed since 9/28. It just says there's been a delay and they are working on finding the location of my package. So I called them to just cancel my order and they basically gave me an excuse about not being able to refund my money. I have never had an issue like this before with any company, and not only will I never shop here again, but I also plan on sharing my experience with my many mama friends.
Love this company I'm on my 10th order if not more they have gorgeous clothes for kids and us girls they are slightly big but that's never a problem!
Love Patpat clothes! I use it every day and the quality is high! My baby boy loves his new colored clothes!
My friend introduced me to this website and now I'm hooked! Great selection and low prices. My granddaughter looks super adorable in her outfits
Perfect quality of clothing. So far so good in customer service. Shipping outstanding. I am happy with ny orders. Cheers for more orders ahead from me PatPat
I love these cute clothes on their website and when I got them, the quality is great, really soft. The customer service is also great. They reply your email super fast.
So happy with my purchase. It is my first time to order, when I got the orders for my baby I was so amaze because it's a high quality. It's so cute and worth it.
I never had any issues with this site I have ordered so many times from this site no issues very professional.
Had great experience and clothes are worth to its prize. Size is also as shown likes the fabric and so many designs to choose.
I had items to return for size. The process was smooth and Phoebe was able to help me through it. She offered a voucher for an item I was returning and to send the new size of two other items. When I asked about returning the items, they did not want me to have to pay additional shipping so she said to keep them or give them as a gift! That is great customer service. I like their products and now I also like their service! I will be shopping there again.
Love buying from here very affordable cute clothes hassle free if u have any problems they fix it right away and shipping time is fast
Quality product and extract colour as shown in the picture. Suit for my baby very well. And excellent communication by JONALYN
Janalyn was very helpful in resolving the issue. Very pleased with the service provided. Will keep shopping with you guys
I had an issue with the quality of the baby play mat and my concern was fulfilled by paying my full amoun back, special thanks to Jonalyn for listening to my concern and help me out with a spontaneous reply.
My princess looks adorable! I love the baby clothes selection, some really cute outfits! Quality is great! Great and fast customer service team! Overall very impressed, the order arrives on time and if you have any issues just email them, they respond within 24 hours and always help.
Pat pat es una tienda muy buena tuve un problema y me resolvieron enseguida y toda la atención me dieron indicándome cómo procedería mi reembolso es una tienda magnífica la ropa es muy hermosa 100% recomiendo pat pat
This is the first time I placed an order with this company and was so pleased with their exceptional customer service and helpfulness. I contacted them with a couple questions and they went aboe and beyond to help me.
Next, I paid extra for shipping since I needed the items for an upcoming baby shower. The order arrived early and on-time, so I was pleased.
Last, when I opened the package and saw the beautiful outfits I purchased, it made me even more excited. They were absolutely adorable, priced well, and of great quality. You cannot find such adorable outfits for babys in the store unless you go to a baby boutique. These outfits are fabulous.
I already have them wrapped, otherwise I would of taken pictures. I bought 10 outfits and can't wait to go back to this website an order more for a new grand baby on the way.
I would highly recommend this website and their products.
They have so many styles and good offers I highly recommend this website. Fast shipping and the clothes is nice quality.
I ordered the item from patpat and unfortunately it was not as i wish. But i have talked to one of patpat employee who has helped me really well many thanks patpat
Thank you patpat for your beautiful and most wonderful products I always shop for my daughter from your store
From the business
Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Kids Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We are sorry to hear about the issue you have encountered regarding the delivery of your package.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.