PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
If one is looking for Super comfortable and stylish garments then this place is one stop solution. Shopping from Pat Pat is and amazing journey.
I was absolutely happy buying cute clothes for my baby at a reasonable price band.
The quality of fabric is good and soft and I had been shopping since my baby was a newborn.
Sharing my experience of my baby's journey of patpat https://instagram.com/xoxo_littlefingers
Hola Soy María y soy de costa rica... en el mes de septiembre mandé a traer dos pedidos a patpat y la verdad es que de todo lo que compre quedé enamorada... la calidad es muy buena y el precio de la ropa es muy cómodo además el envío fue por Fedex y duro 8 días en llegar más los 8 días de embalaje
El trato de patpat es muy bueno
Refund and quality of services:
I bought several items at Patpat and I was never disappointed by the quality (diapers, pyjamas, maternity bra). We recently changed address and our order never arrived but then JONALYN from client services kindly solved the issue and I got a full refund.
I can say pat pat is the best shopping site ever. From the design, quality and the price was satisfy me much.
He hecho Muchos pedidos y me han encantado las prendas. Además de que tuve un retraso en uno de mis paquetes y muy amable el agente JANN resolvió mi problema!
Sin duda alguna es una app que se a posicionado en buen lugar en México ya es conocida, tienen ropa para el todo tipo de clima y de celebraciones la recomiendo mucho ojo siempre tienes que checar los comentarios de otros para que puedas saber que tal les pareció la tela o si viene a la talla esa es mi recomendación. En general es muy buena app
Ho comprato alcuni vestiti per mio figlio e degli accessori per la mia nipotina in arrivo e sono rimasta più che soddisfatta sia della qualità che del prezzo che delle belle fantasie che non si trovano facilmente nei negozi. Adoro questo sito e farò a breve ulteriori acquisti.
Hemos comprado varias prendas y genial tallan muy bien los lavados genial, calzado de calidad y el precio es lo mejor nos a encantado
I have been so so impressed how well Pat Pat have dealt with me. They have responded so quickly and when I wanted to return some items they gave me a refund very quickly and were exceptionally helpful. If I could give them 10 stars I would! Thankyou Pat Pat!
I had downloaded the app long time ago and I decided to order baby clothes now. I loved everything I bought. The quality is good and the clothes and shoes are beautiful. For sure I'll buy again.
Love the clothes, amazing customer service. My return was processed in a timely and gracious manner and we cannot wait to continue shopping for our twin boys at Pat Pat!
So far My experience with patpat has been wonderful. Clothes and accessories are made with good materials and shipping is pretty fast. Customer assitance with returning and item have been quite fast!( i have ordered wrong size of shoe)
Recently brought the swaddle for my baby as I was not able to swaddle him properly but this swaddle from patpat is surely a win. Very easy and also comfortable for baby.
I have ordered several products. Received the same as shown in the pictures. Surely, highly recommended.
Pedí 2 veces y llegó el segundo pedido y el segundo me reembolsados el monto total. Es una compra segura pero si no te urge el pedido solamente.
Todo lo que he comprado me ha salido muy bueno no tengo queja de el material de aus productos estoy muy encantada
Adoro acquistare su Pat Pat! Ottimo abbigliamento, ottimo staff! Ringrazio Romel per la sua disponibilità e cortesia per aver risolto i miei problemi di spedizione!
If more stars were provided I would rate more than five for the assistance that I got from one of the customer service agent Rachel. She was very helpful until my problem of wrong delivery of the item was solved. Rachel offered me with a solution of giving me a voucher code that can be used for my future purchase. This was best customer service experience I had. Appreciate Rachel assistance.
It was a great experience with pat pat for me highly satisfied with price quality and their service. Had one issue with one item they resolved it without putting me in any hussle for return process and they didn't want the product back too. I got my voucher and I still have product too what a great service thank you pat pat..
I am very happy with my purchases on Pat Pat. What is even better is the customer service. They resolved my return/refund issue like professionals who know how to keep the customer happy. I will definitely continue coming to here for all my kids fashion outfits!
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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