• Disenyland

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Disenyland has a rating of 4.07 stars from 21 reviews, indicating that most customers are generally satisfied with their purchases. Disenyland ranks 2nd among Disney sites.

  • Service
    4
  • Value
    4
  • Quality
    3
Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1
How would you rate Disenyland?
Top Positive Review

“Normal”

Rida A.
3/23/24

Disneyland is the happiest place on earth, and my family's favorite destination for magical experiences. From thrilling rides to enchanting parades to meet-and-greets with beloved characters, Disneyland offers something for everyone, regardless of age. The attention to detail and customer service are second to none, making every visit truly unforgettable. Disneyland holds a special place in our hearts.

Top Critical Review

“WALT DISNEY is rolling over in his Grave---told that with weather we could re-schedule tix BUT”

are you $#*!ing k.
1/13/23

What they don't tell you is that it will likely be sold out in the short term. So if you are traveling, and you hit rain which we did, then you are out of luck. Disneyland stole over $500. Out of our pockets, and would do nothing to refund, or re-schedule our tickets. [We were on a 10 day vacation from out of state]. And with the rain, there were no characters Mickey etc around for the kids to see,,,a total bust for a young family that we met staying in the same hotel. Universal Studios was WONDERFUL, run much better, and you will certainly enjoy their tour. SHAME ON YOU DISNEY, oh and some of their employees were a bit gangster acting as well, wow---welcome to the Happiest Place on Earth.

Reviews (21)

Rating

Timeframe

Other

Thumbnail of user ridaartunumcu
7 reviews
0 helpful votes
March 23rd, 2024

Disneyland is the happiest place on earth, and my family's favorite destination for magical experiences. From thrilling rides to enchanting parades to meet-and-greets with beloved characters, Disneyland offers something for everyone, regardless of age. The attention to detail and customer service are second to none, making every visit truly unforgettable. Disneyland holds a special place in our hearts.

Thumbnail of user kindsayb
1 review
0 helpful votes
May 26th, 2021

The problem is with Disneyland is that certain rides are fun at Disneyland and the food is good but overall the problem is that when I went to Disneyland last week their stuff was expensive and I bought a stuffed animal that was like $33 when it should be $10 it looks like a $10 item honestly thats a lot of money for a stuffed animal the ears are expensive and im giving a review of that because they cost like $30 or more then that when the ears look like they are $15 ears thats what they look like Disneyland is expensive not gonna lie and the stuff their are expensive I really hate the fact that their stuff are expensive I am never returning to Disneyland anymore because of the fact that its expensive and I had other issues while I was at Disneyland. And I also bought a haunted mansion backpack and a dress and ears from Disneyland and Mickey Mouse stuffed animal and Minnie Mouse ears and they were expensive as heck. Oh yeah and there was other issues about Disneyland that I didn't like either I have a leg problem and I have to walk all the way from the hotel to Disneyland I walked around and it gave me sore feet and legs and then I had to use a wheelchair and the parking area you have to pay $100 for it thats ridiculous it should be less then that in my opinion. I had fun but it was painful walking around with my legs and feet in pain. Im never returning ever again to Disneyland. And maybe ill order the items online that I want from Disneyland. Sorry I bought the ears online on the Disneyland store.

Service
Value
Thumbnail of user farrahc16
5 reviews
3 helpful votes
June 1st, 2020

The park is wonderful! So many different things to do, everyone can find something to do, my family had one of the best experiences in their entire life

Thumbnail of user lovingt
5 reviews
0 helpful votes
October 17th, 2020

It was totally worth it! So many things must be seen and visited here! An amazing experience and great memories.

Thumbnail of user michaell766
5 reviews
0 helpful votes
April 3rd, 2019

Very exciting place, They some very nice activities. Like jet boat, roller coaster rides, pedal swoop. You can spend around half time doing these activities. They have the package for doing these activities. Awesome customer service. Will definitely be back.

Thumbnail of user nicolet1079
1 review
1 helpful vote
May 20th, 2022

Staff is great and friendly but management has to change. The policy they implemented is outrageous. The disproportion of the lightning lane vs stand by is truly disrespectful to all the other guests. In both parks, they let at least 20 people in from lightning lane and 4 from the stand by line. Sometimes they even wait for them to get to the front before even letting people in that have been waiting for more than 45-60+ min. The time they advertised is usually way more to get in. Also, Star Wars rides are the same as the ones in Orlando. So if you have been to those rides, dont waste time coming to Disneyland. It is an exact replica. Besides that, rides are cool and staff is very helpful.

Service
Value
Thumbnail of user ronl144
3 reviews
0 helpful votes
August 25th, 2018

Such a good time. They Disney land hotel was great. The staff was always friendly the food was just good but very expensive

Thumbnail of user linchoc
1 review
0 helpful votes
March 5th, 2019

Wonderful in terms of variety of rides and entertainment. When it comes to food and cleanliness, it terrible. Very limited gluten free options. Price of food does not match portioning. Washrooms are not well cleaned. Trained your staff better, allow outside food also improve your food.

Thumbnail of user ericc1093
12 reviews
2 helpful votes
February 26th, 2021

Disneyland is a wonderful park, creates a different world. It is the happiest and enjoyable place. We enjoyed it a lot. Neat and Clean.

Thumbnail of user baon7
5 reviews
2 helpful votes
September 24th, 2018

Its the only theme park where everyone is friendly and the rides are actually entertaining! The staff was always friendly the food was just good but very expensive.

Thumbnail of user areyoufuckingk
1 review
0 helpful votes
January 13th, 2023

What they don't tell you is that it will likely be sold out in the short term. So if you are traveling, and you hit rain which we did, then you are out of luck. Disneyland stole over $500. Out of our pockets, and would do nothing to refund, or re-schedule our tickets. [We were on a 10 day vacation from out of state]. And with the rain, there were no characters Mickey etc around for the kids to see,,,a total bust for a young family that we met staying in the same hotel. Universal Studios was WONDERFUL, run much better, and you will certainly enjoy their tour. SHAME ON YOU DISNEY, oh and some of their employees were a bit gangster acting as well, wow---welcome to the Happiest Place on Earth.

Service
Value
Returns
Quality
Thumbnail of user stuartk30
4 reviews
0 helpful votes
March 30th, 2019

Best place for family fun!
There's rides for people of all ages and even o place to fish! Staff were amazingly friendly to us and one even gave us a free game1 Wait times are minimal but I would recommend going early in the day because of the hot weather.

Thumbnail of user jamesk3438
50 reviews
25 helpful votes
September 9th, 2023

Did not feel welcome at Disney. Staff where rude. Peaple in costume was nasty to young children. Food was horrible and expensive

Service
Value
Shipping
Returns
Quality
Thumbnail of user yvonnel8
2 reviews
55 helpful votes
August 13th, 2014

There's just no other place as wonderful as Disneyland. I remember my first visit with my mom, it was so amazing. Now working with Disney projects, it's like having all my dreams come true. I cannot wait to go back to the magical world of Disney!

Thumbnail of user timh1216
1 review
0 helpful votes
September 16th, 2022

Bought a 2 day multi ticket. Went to Disneyland 9/6 with family. Ready to book the 2nd day and only had 13 days to book the ticket go online there's no date available to book within 13 days. Contacted customer service and they couldn't do anything so I requested to contact their manager and was on hold for over 40+ mins. Same thing happen called again and was transferred 40+ mins. Complained to customer service I paid for 2 days ticket not 1 day ticket and can't even book the 2nd day ticket and asked for an extension since there's no available days for Sept. 2022 customer service said they can't do anything. Paid over $1200 for the family and so far not enjoying customer service support and resolution. DO NOT GO TO DISNEY support SUCKs.

Tip for consumers:
DO NOT BUY MUTLTI TICKETS

Products used:
Disney multi tickets

Service
Value
Quality
Thumbnail of user gages11
2 reviews
0 helpful votes
October 2nd, 2020

DISNEYLAND BIG SUCK!

Thumbnail of user sharond62
4 reviews
17 helpful votes
August 15th, 2016

I went to Disneyland and California Adventure Park in Anaheim, CA in August and while the park is great, my biggest complaint is that they don't have enough places to sit throughout the park. None of the rides have ANY benches to sit down on while waiting in the long lines! We waited over two hours for some of the attractions and my feet were in so much pain! I have bad feet and was in AGONY! Disney claims to be the "happiest place on Earth" but all I saw was a lot of miserable people complaining about their feet and trying to sit on the rails, on the fence or on the ground. I was definitely one of those people. I felt sorry for other people with bad feet, the elderly, and people with young children. W H Y can't Disney put a few benches throughout the waiting lines on each attraction? My experience at Disney definitely was not a very happy one! I enjoyed my trip, but it was a painful experience!

Thumbnail of user angelinat1
7 reviews
10 helpful votes
November 4th, 2013

This is the first time I bring my boy here and enjoy this wonderful together with him. Thanks for the work of Disneyland staff, we had unforgettable memory here.

Thumbnail of user kalseyw
2 reviews
3 helpful votes
July 5th, 2013

My first visit this summer in Disneyland and I'm so excited until this day. What can i say, it's the best place in the world :)

Thumbnail of user christiner1
3 reviews
10 helpful votes
September 1st, 2010

Disneyland is the best place you can find on planet earth! Its the only theme park where everyone is friendly and the rides are actually entertaining! I have been to Disneyland 16 times and it NEVER gets old. I love big roller coasters like Goliath, superman, and even king ad kA at six flags, but the roller-coasters in disneyland are way better than any I have ever ridden. I mean where else in the world can you travel through space, be attacked by pirates, bobsled down the matterhorn, and be smashed by a giant boulder before lunch?

Thumbnail of user deecavalluzzispgn
10 reviews
0 helpful votes
March 29th, 2024

Disneyland truly is the happiest place on earth! The magical atmosphere, thrilling rides, and enchanting character experiences make it an unforgettable destination for families and Disney fans of all ages. The attention to detail in every aspect of the park's design and operations is remarkable. While ticket prices can be steep, the memories made at Disneyland are priceless.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Go.com is the top-level home on the Internet to the online properties of The Walt Disney Company.

How do I know I can trust these reviews about Disenyland?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Disenyland?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business