On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.
We monitor reviews for authenticity
The part I needed came and the video provided with the order was "spot on". I despise doing any kind of work where water is involved, plumbing or washing machine in this instance. Honestly, it was so easy and quick. I didn't even have to curse, not once!
I ordered parts to repair my washer after watching a video on how to repair. Parts were recommended and ordered. The wrong parts were sent in three different shipments. Parts were mislabeled. Parts were just not the right ones to fix my washer per the video. Going through the process to get money back. Almost $100 for two screws and two small hinges for the washer lid. Not a good experience at all for me.
This is an excellent place to get what you need, right information and good price, the delivery was quick and I'm happy to fix my dryer. Thanks!
Found the part I needed easily (for a very old fridge) and it was easy to order and arrived quickly. Very pleased.
I am very pleased with using PartSelect for a replacement of a gas burner knob for my dacor range. The original part is no longer manufactured and PartSelect directed me to the closest replacement that was excellent. I wish I could replace the other 5 now. Much better replacement.
I Love this place Both times they knew what parts I needed and had a Video to show me how to install everything
Saved a Ton of Money!
Speedy delivery, (had product in time frame promised) easy to order online with excellent description as well as a you tube video to install ourselves. (very helpful) and as quality product
I love ordering my items through PartSelect, they always have what I need. Before I order they have a clear picture of what I am ordering so that I am sure it is the part. I recommend people to go here first.
I was looking for what I thought would be a hard to find part (The middle tray for my refrigerator door) for my 10 year old Frigidaire refrigerator. Not only did they have the part, they included a "how to" video on how to install the part when it arrived here. The only reason I'm giving 4 stars as opposed to 5 is because, even after paying for upgraded shipping, it took longer to get here than I was told. I'm sure that is more the fault of FedEx. Overall, it was a great experience, and if I never need to something like this again, I'll be sure to use there folks!
My Jenn-Aire Burner went out so I got on to PartSelect Website and ordered a new part. It arrived before I expected it. The only problem was it did not fit. My fault because I ordered the wrong item. So I returned it. My full refund came within 10 days credited back to my account. I looked at other websites for the correct part but no one had it. So I went back to PartSelect and sure enough I found the part I needed. Order it again, and again it arrived before it was expected. Great job guys!
Easy site to navigate, with the best price. Order process was quick, and delivery was right on time.
The control panel on my GE washer went out. I searched for parts for my machine by number. I was taken to PartSelect, found the genuine GE part, ordered it, received it in less than a week, installed it in less than an hour. Walla! We have clean clothes again! Thank you!
My heating element went out on my GE oven. I was able to locate the model # of the oven, called them gave them my model #. They said they had the part, asked me how i wanted it shipped overnight or ground. I had delivered to my house in a day installed it and was back in business. Perfect with the quarantine issues we got going on.
My stove is 20 years old and PartSelect had the certified GE replacement knob. Checked with several other companies and they only had generic parts. So happy to have found this company. Quick delivery also.
I ordered a replacement part for my dishwasher. The website was easy to understand and I received the product in a timely manner.
I broke a part in my refrigerator and googled a company to find the part. I found this site and ordered. I received my part faster than I thought and it fit perfectly and at a fair price. Thank you!
Online ordering is really easy. I've bought parts through PartSelect before... never disappointed. You're not left wondering if the part you ordered will fit, it's pretty fool-proof.
So happy with my replacement electric burner drip pans. The silver ones go even better with my stove and the fit is perfect.
Thank you.
Part arrived on time, easy to install, video was helpful but could have been a little more detailed, over all good value. Would recommend again, jay L
Purchased part for my Tappen oven install element and was good to go again happy with the part worked as it should would buy all my parts from part select in the future
Answer: Completely legit. My order was exactly what I needed and they arrived a day before I expected.
Answer: I called to place my order and they answered within a couple minutes. I called to let them know how pleased I was with my order when it arrived today and again they answered within a couple minutes.
Answer: Hello Shoyab, Thank you for your inquiry. How can we help you with your repair?
Answer: Hello Hassan, Thank you for contacting us. Based on your model number and our symptom list, the defrost thermostat is the most likely cause. You can test the part with a multi-meter to see if it is functioning properly.
Answer: I cannot answer for the company however, as a banker, I see charges come through clients accounts with similar errors and rarely is a small amount like that ever noticed by the company. I doubt they even noticed.
Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.