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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Illinois
2 reviews
0 helpful votes
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Terrific!
April 6, 2020

Part arrived quickly. I used their video to install and it works great. Thank you so much!

Date of experience: April 6, 2020
Kansas
1 review
0 helpful votes
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On Time!
April 5, 2020

Ordered parts for a dishwasher top rack. Parts came on time and were the correct parts that we ordered and fit perfectly! Have used this company before for parts and they delivered on time and shipped the correct parts. Will continue to use this company over and over again!

Date of experience: April 5, 2020
Kentucky
2 reviews
0 helpful votes
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Absolutely perfect fit. Extremely easy to install. Less than 1/2 hour start to finish. Super fast shipping!

Date of experience: April 5, 2020
Nevada
3 reviews
0 helpful votes
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Parts you need
April 5, 2020

Looking up parts is easy. The only problem I had was some of the items shown were very hard to see. Bad picture. To light to really make out if it was the part needed. Pricing was okay.

Date of experience: April 5, 2020
Colorado
1 review
0 helpful votes
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Perfect fit on my 20-year old shimano reel and quick shipping and handling. Mine had lost capability of line guide function. $12 to fix an over $200 reel, can't beat that!

Date of experience: April 4, 2020
Utah
1 review
0 helpful votes
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Fantastic service!
April 5, 2020

This is the second time this year we have purchased a part from partservice.com. The first was a motor for my beloved Dyson Pet vacuum, the second was a lint filter for my Frigidaire dryer. Both times the part arrived within days and was spot on! My $350 vacuum is five years old and runs like new. My $1000 dryer is 8 years old and runs like new as well thanks to partservice.com! Highly recommend.

Date of experience: April 4, 2020
Louisiana
1 review
0 helpful votes
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Refrigerator
April 5, 2020

Easy ordering. Somewhat fast delivery. Would recommend this company. Will use again. Like the fact that it gives a diagram and a video option to help to replace part.

Date of experience: April 4, 2020
New York
1 review
0 helpful votes
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I ordered a part for my Maytag drier at the beginning of March and it is still not here first week of April. It has been in Jacksonville Fl for a while now and the phone line for customer service is always has a higher call volume than it can handle. What does that indicate?!

Date of experience: April 4, 2020
Florida
1 review
0 helpful votes
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Quick and Easy
April 5, 2020

This website quickly located the part and shipped it to me the same day. The service was beyond expectation.
Thomas Dawson

Date of experience: April 4, 2020
New York
1 review
0 helpful votes
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I am the family handy man that gets called on to help with mechanical issues. I have used PartSelect 5 or 6 times in the last 2 years. The part selection pages are easy to use, the right part gets pulled and delivered quickly. The prices are in average range, and the how to videos are high quality.

Date of experience: April 3, 2020
Arizona
1 review
0 helpful votes
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My 20 year old washer needed a knob because the old one broke and it was almost impossible to start it. I ordered what I thought was the right one but didn't read the description carefully. The knob didn't work, so I called the company and their return process was simple. I re-ordered the right knob, watched the video and installed it. It was about a fourth of the cost of the one I thought I needed, and it installed in about 2 minutes and works great!

Date of experience: April 3, 2020
Texas
1 review
0 helpful votes
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Our Whirlpool combo fridge/freezer is 17 years old. Thanks to PartSelect we've kept it alive that long. Recently replaced the ice maker (2nd time in its life), the capacitor (2nd time in its life) shortly after the ice maker and just today the thermostat (1st time) control. There would be no way to accomplish this without their videos since I am not in the repair business, but their website has helped me diagnose and order the right part over the years. Still much less than a new one. This past time ti was one thing after another over a 3 month period, but back up and running, hopefully for another 5-10 years. The thermostat was the most challenging 45 minutes, capacitor less than 10, ice maker 20-25 minutes. Also, at one time replaced the water controller - don't remember how long that took, but fairly easy.

Date of experience: April 3, 2020
California
1 review
0 helpful votes
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After sending an email asking about the part to my stove, the response I received was perfect. It had the correct part number and the correct price. So I ordered the part and it arrived when it was supposed to. I installed it in less than an hour and was happy to see the clock working again. This part also controlled the oven and broiler. I was going to purchase a new oven if the part didn't work. Thanks for saving me the cost of a new oven.

Date of experience: April 3, 2020
Michigan
1 review
0 helpful votes
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Easy and Fast!
April 2, 2020

I can not believe how easy it was to find the part we need for our ice/water dispenser. It was an odd piece and they had exactly what I needed. It came quickly and well packaged. Thank you PartSelect.

Date of experience: April 2, 2020
New York
1 review
0 helpful votes
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GE Fridge Part
April 2, 2020

Great fit. Just like OEM.
Super fast shipping. Good price.
Part is for 25 year old appliance.
So happy part was available.

Date of experience: April 2, 2020
Illinois
1 review
0 helpful votes
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My friend was unable to come over for a few weeks to install the motor I purchased for my dryer, and when he was able to, we realized I mistakenly ordered the wrong part. In attempt to return and order the correct part, PartSelect would not authorize the return since they were holding strong to their 30 day no return policy. Poor customer service if you ask me.

Date of experience: April 2, 2020
California
1 review
0 helpful votes
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Replacement Parts
April 1, 2020

Very pleased with ease in which to order replacement parts for my refrigerator. Easy to read diagrams to identify parts, plus a video to show how to do the replacement. Well done!

Date of experience: April 1, 2020
New Mexico
1 review
0 helpful votes
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When my dishwasher rack adjuster broke, I went to the Part Select website online and located the correct replacement easily. It came two days later, complete with an instructional video and a Torx bit for tightening it once it was in place. It took me a bit longer than in the video to get all the pieces correctly oriented and positioned, but once I had they snapped easily into place. That was two weeks ago, and it's worked perfectly ever since.

Date of experience: April 1, 2020
Florida
1 review
0 helpful votes
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Part fit exactly as described. You tube video showed exactly how to replace the part. No hassles, no problems and job was completed in less than 15 minutes. Would highly recommend!

Date of experience: April 1, 2020
Georgia
1 review
0 helpful votes
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Fast Fix
April 1, 2020

During the weekend I was searching for a dryer timer and knob on the internet. I eventually came across PartSelect and thank goodness I did. It was a weekend and the dryer manufactuer was closed and parts were high. I called PartSelect they answered my call, had the part I needed and was competitive with the pricing. Great find in a time of need, would certainly recommend!

Date of experience: March 31, 2020

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada