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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Oregon
1 review
0 helpful votes
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I have used PartSelect for years. Their website assistance, probability troubleshooting, repair instruction videos, and parts are great.
I have used this site to repair a dishwasher door failure, replace broken refrigerator shelving, repair a noisy washer, and fix a broken stove top. This site has saved me hundreds of dollars in technician housecall costs.
Bravo

Date of experience: May 12, 2020
Washington
1 review
0 helpful votes
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Ordered came fas!
May 13, 2020

My order came after in just a few days. I was surprised that they actually have the f
Ref shelf available given that we have a 15+ Yr old fridge. My order came brand new but it was dusty which I understand. Must be stored for a really long time.

Date of experience: May 12, 2020
New Hampshire
1 review
0 helpful votes
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Dishwasher part
May 12, 2020

I was very pleased with the service. My dishwasher part was deliver timely and installation was easy and works fine.

Date of experience: May 12, 2020
Vermont
1 review
0 helpful votes
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Saved me $$$
May 12, 2020

I have needed parts for several large kitchen appliances and have been able to find them easily on PartSelect as well as links to instructions on how to install them. It has saved me a lot of money in avoiding appliance repair services.

Date of experience: May 11, 2020
Oregon
1 review
0 helpful votes
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I have ordered a variety of replacement equipment for my 20-year-old washer, dryer, and refrigerator. I was initially reluctant to tear into those old appliances, but the helpful videos on the site make the job much more user-friendly. I have always been successful in restoring these machines to full operational status, and my wife and I estimate that we have saved many thousands of dollars in replacement costs, for the price of a few components and a couple of hours work.

Date of experience: May 11, 2020
Illinois
1 review
0 helpful votes
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The bracket holding the top rack on our dishwasher was falling apart. Ordered the replacement kit. The video didn't have instruction for completely removing the broken bracket, but given that it's a kit that's compatible with multiple models, that might not be doable. The instruction to install the new bracket was extremely helpful and made it a quick, easy job.

Date of experience: May 11, 2020
Ohio
1 review
0 helpful votes
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I am so happy with my purchase I needed to replace a part that broke in my new refrigerator and it was easy to find and the correct part arrived. Thank you!

Date of experience: May 10, 2020
South Carolina
1 review
0 helpful votes
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The correct part shape, size, and functionality was received. The fact that the part was described as stainless but shipped as plastic was concerning. The installation directions linked to the part were for the wrong dishwasher and a completely different docking port design. No end of research on the site gave me any joy or sense of accomplishment.

Date of experience: May 9, 2020
New Jersey
1 review
0 helpful votes
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I have purchased parts from you before no problems. This time they did not fit but we're the part numbers you recommended. Asked for assistance no reply...

Date of experience: May 9, 2020
Minnesota
1 review
0 helpful votes
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I ordered a Crossley stove burner replacement. Response to my order was quick and fixed my problem very quickly. I am pleased with my purchase.

Date of experience: May 9, 2020
Texas
1 review
0 helpful votes
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Good service
May 9, 2020

Easy transaction mailed quickly and knowledgable person who took the order.
Now dishwasher working as it was before part broke.

Date of experience: May 9, 2020
Texas
1 review
0 helpful votes
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Great
May 9, 2020

I had bought a floor model dishwasher from Lowe's. It was missing parts. Parts came in super quick. Just what I needed. Dishwasher works great.

Date of experience: May 8, 2020
Nevada
1 review
0 helpful votes
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The way you catalogue your parts made it real easy to fine. I was worried I wouldn't receive the correct part but your description and picture made it easy to assure I received the right part.

Date of experience: May 8, 2020
West Virginia
3 reviews
0 helpful votes
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Good Fit
May 9, 2020

Replaced the rear burner on our glass top stove with the perfect replacement part thanks to PartsSelect. Easy ordering and fast delivery made for a good fit.

Date of experience: May 8, 2020
California
1 review
0 helpful votes
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Easy repair
May 9, 2020

This the second time I have ordered from this vendor, too keep a refrigerator operational at our cabin. Parts are reasonably priced. And the vendor has videos on their website showing the repair/install process.
Very well pleased, for few hundred dollars spent, I saved a significant amount at not having to replace the refrigerator.

Recommend the vendor. Follow the videos and you can't go wrong with repairs.

Date of experience: May 8, 2020
South Dakota
1 review
0 helpful votes
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Partselect made repairing my clothes dryer extremely simple. The website assisted me with getting the correct parts for my dryer. They also provided an easy to follow tutorial video on their site that teaches you how to make the repairs with simple step by step instructions. The repairs were a walk in the park. I was able to get my dryer up and running in 20 minutes! Using Partselect saved me time, and money by not having to call a repairman. I will definitely look to Partselect in the future for all my repair needs. YOU GUYS ROCK! TOP NOTCH SERVICE! THANK YOU!

Date of experience: May 7, 2020
Colorado
1 review
0 helpful votes
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Great Service
May 9, 2020

Easy to find parts. Great descriptions and graphics. Easy search feature made it easy to find the part that I was looking for. The part was shipped very quickly and arrived when stated.

Date of experience: May 7, 2020
New York
1 review
0 helpful votes
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Great service
May 9, 2020

When i need my drip trays for my electric stove this is where i go they fit perfectly and the price is great also!

Date of experience: May 7, 2020
Florida
1 review
0 helpful votes
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Freezer shelf
May 7, 2020

The website made it easy to determine the correct size shelf to order. Very easy process. The part arrived quickly.

Date of experience: May 6, 2020
Florida
2 reviews
0 helpful votes
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Your instructions were right on point. I think the job took less then 5 minutes to complete. Thank you so much.

Date of experience: May 6, 2020

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada