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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Missouri
1 review
0 helpful votes
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Exact fit part
May 7, 2020

It was easy to install and I now have ice when I did not have before. Perfect fit, right part. Good for a DIY person.

Date of experience: May 6, 2020
North Carolina
1 review
0 helpful votes
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I figured out the Water Inlet Valve might be at least part of the problem with getting the icemaker to work, and watched the video on your site. When I got the part, I was able to install it in only 10 minutes because of the video. The price was higher than other sites, so I gave you 4 stars instead of 5, but I am happy with the service.

Date of experience: May 6, 2020
Texas
1 review
0 helpful votes
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When you need a part for a dishwasher- you need it yesterday! Thanks to your company, the correct part was at my door in 48 hours.
I especially liked the web page and the ease of locating the correct part. Great service!

Date of experience: May 6, 2020
Illinois
1 review
0 helpful votes
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Great service
May 7, 2020

I ordered the wrong part they quickly reimbursed me and got the correct part out. All of it was done online with in days.

Date of experience: May 6, 2020
Montana
1 review
0 helpful votes
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PartSelect had the part I needed, and even with the virus kerfuffle, got the part to me in a reasonable time frame (about a week). Part fixed the problem, everyone's happy.

Date of experience: May 6, 2020
Kentucky
1 review
0 helpful votes
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Sent wrong part
May 6, 2020

They charged me for the wrong part, I didn't need 2 of the same part. I ordered 1 door bottom shelf and 1 middle door shelf, but they sent 2 bottom shelves. So $50 wasted and No Returns

Date of experience: May 6, 2020
South Carolina
1 review
0 helpful votes
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Wonderful
May 7, 2020

I am super happy with the outcome / I watched a video of how to fix my dishwasher racks and was able to order the parts- simple to follow directions.

Date of experience: May 6, 2020
New York
1 review
0 helpful votes
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I ordered a part for my top rack on my dishwasher and they sent me a part for the bottom rack. After three emails they said they sent the correct part. The part they had was mislabeled and it was big wheels, obviously not the part for the top rack. Did not answer my phone calls or emails.

Date of experience: May 6, 2020
New York
2 reviews
0 helpful votes
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I had to purchase a new inside glass window assembly for our GE Café oven because the original fractured. After calling several repair places including GE just to find out that they wanted a $90 non refundable evaluation charge plus labor so that they could tell me what I already new had to be replaced I was vivid.
I found parts select on the internet and reviewed there schematics and a how to video on replacing the glass and saw how easy it was to repair, I immediately called customer service because I had a couple of questions that were answered immediately and professionally. So I ordered the part over the phone and the rest is history.

Date of experience: May 6, 2020
Ohio
1 review
0 helpful votes
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The best "how too" and other comments made my choice very easy. The picture confirmed the part I needed. Delivery was fast, install easy, a #1choice for all my future parts.

Date of experience: May 6, 2020
California
1 review
0 helpful votes
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The repair procedure video was spot on, and ordering the part was extremely simple. And best of all... I received my part only TWO DAYS after placing my ordered. PartSelect's service is the Gold Standard by which other parts vendors should be compared... my "Go to" for appliance repair videos and parts.

Date of experience: May 5, 2020
Georgia
1 review
0 helpful votes
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Speedy delivery
May 6, 2020

I ordered two parts from Parts Select for my refrigerator and received the parts quickly and or before the date expected. I love, love the tutorial videos that demonstrate how to install and uninstall the parts. I was able to follow the instructions on the video with no issues. Great company and would order from them again and recommend to anyone.

Date of experience: May 5, 2020
Texas
1 review
0 helpful votes
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Fast and easy
May 6, 2020

My refrigerator shelf shattered when I was cleaning it, and I was able to go on PartSelect and easily find a replacement. Ordering was easy and the part arrived quickly.

Date of experience: May 5, 2020
Florida
1 review
0 helpful votes
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I had to repair the outer glass of a GE oven which broke recently. Having never done such a repair, I was somewhat hesitant to attempt it myself. However, I saw the instructions on how to do it when searching the PartSelect website and I decided to order the replacement part. It arrived a few days later, and I was able to replace the part just following the instructions I found on their website. It worked great!

Date of experience: May 3, 2020
California
1 review
0 helpful votes
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Good job
May 4, 2020

I was worried that I might not get the part that I was seeking. Fortunately, the part I received was an exact replica and probably an original manufacturer part. Good quality.

Date of experience: May 3, 2020
Germany
1 review
0 helpful votes
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Dishwasher parts
May 4, 2020

I had a great experience with this company. I would recommend them to anyone. So easy to make repairs on my dishwasher.

Date of experience: May 3, 2020
Alabama
1 review
0 helpful votes
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Great Service
May 4, 2020

Nothing about the experience could have been better. Very easy to find the part I needed and to order it. Arrived just as indicated. The order form even included a very accurate and easy "How-to" video. Again, cut not have been easier.

Date of experience: May 3, 2020
Tennessee
1 review
0 helpful votes
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Good Job!
May 3, 2020

PartSelect's website is very easy to navitgate and pictures of items is very helpful. My part arrived brand new, still in the package, just as advertised. It was just what i needed. Delivery was very fast, considering the current circumstances.

Date of experience: May 3, 2020
Oregon
1 review
0 helpful votes
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PartSelect customer service helped me to make sure that I was purchasing the right part and guaranteed that it was correct using my model number. They were new grates for an older gas stove and they were perfect.

Date of experience: May 2, 2020
New Hampshire
1 review
0 helpful votes
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A Snap
May 2, 2020

Part selection was easy and coordinated with the machine drawing. The parts arrived in a reasonable time and were all there. Best of all the parts were all correct and fit perfectly. The added little videos on the site are also helpful if needed.

Date of experience: May 2, 2020

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada