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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Indiana
1 review
0 helpful votes
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My dishwasher was leaking from the bottom of the door. PartSelect had a video and the probability of the cause
Of the leak. After ordering the part, it took a week to arrive. This was longer than I expected. But the video to
Replace the door seal was so good, I would use PartSelect again. The new seal fixed the leak! I would give PartSelect 5 stars except for the shipping time.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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Excellent Job!
May 25, 2020

I tried every local hardware store to get this blade and three online sites. They are the only one they had a five star centered 22" mulching blade. And it came 2 days early. The price was very reasonable. I was extremely pleased.

Date of experience: May 25, 2020
California
1 review
0 helpful votes
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Never got refund
May 25, 2020

We received the part for the dyer broke in three places. Was only sent in a bag. Called the phone number immediately and got given a website due to the virus. Sent 3 pictures of the part and all pertinent numbers. Never heard anything. Called again. No one answers. Emailed again. Still have not gotten an refund. Had to get a new dryer. Very dissapointing

Date of experience: May 25, 2020
Michigan
1 review
0 helpful votes
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Our 16 year dryer started making squeaky noises at startup. After googling, I found this website. After entering the model number I found the parts I needed and ordered them. I received the parts quickly and then went back to the website to watch the instructional repair videos. Steve does a great job taking you step by step through the repair process for each part. In just a few hours I had the dryer up and running with the noise problem solved!

Date of experience: May 25, 2020
California
1 review
0 helpful votes
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With so many businesses shut down or partially staffed, it isn't tough to find a parf somewhere, but it can be tough to actually get an order fulfilled and shipped. PartSelect fulfilled and shipped quickly and the part I received was as represented. Thank you.

Date of experience: May 24, 2020
Arizona
1 review
0 helpful votes
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Bought a home with a water purifying system in the Kenmore refrigerator but the
Handle' to place and remove was missing. I was thrilled to find it here!

Date of experience: May 24, 2020
California
1 review
0 helpful votes
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I paid for 3 day shipping took a week talked to someone at partselect about it and they said I should be getting money back for shipping. Still waiting for the money and need to find new shippers because the make everyone wait they don't seem to care.

Date of experience: May 23, 2020
Arkansas
1 review
0 helpful votes
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Item shipped and arrived in short order. It was easy to install. Now, the oven heats more accurately than it has done in years.

Date of experience: May 23, 2020
California
1 review
0 helpful votes
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Easy-peasy
May 24, 2020

Ordering parts for my particular dryer was so easy. Once I had looked at the video of how to fix a dryer I realized that I needed more parts and they were easy to pick out from the diagrams that linked to part numbers. The parts came within a few days and I had the dryer back together in 15 minutes running like new! Thanks PartSelect!

Date of experience: May 23, 2020
Oklahoma
1 review
0 helpful votes
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Bottom Cover
May 24, 2020

The picture on the web site shows panel includes push in connectors. To attach panel to dishwasher. They were not included

Date of experience: May 23, 2020
Texas
1 review
0 helpful votes
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Perfect!
May 23, 2020

The knob broke on my GE dryer. Even though was under warranty, I was going to have to wait 3 weeks. I ordered from part select and receive the knob quickly. I was back to washing clothes in no time!

Date of experience: May 22, 2020
California
1 review
0 helpful votes
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We have rental property. The previous tenant broke the glass shelving over the crisper units and we were having a difficult time finding the exact replacement. However, at PartSelect we were able to find the exact part after speaking to their customer service agent saving hundreds of dollars over having to purchase a new refrigerator.

Date of experience: May 22, 2020
Arkansas
1 review
0 helpful votes
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I talked with a very helpful person to make sure the oven knob I ordered was correct. It works perfectly. I can use my oven again. The old one had melted from all the heat. Thank you.

Date of experience: May 22, 2020
Montana
1 review
0 helpful votes
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The website was easy to use, including diagrams to make sure we picked out the right part for our appliance. We ordered the wrong part off of another website first and had to return it, so we will definitely use partselect.com from now on to order replacement parts in the future.

Date of experience: May 22, 2020
Florida
1 review
0 helpful votes
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Oven Repair
May 22, 2020

The baking element in my oven stopped working it was the original element. Looking on line I found Part Select and it was easy to identify the part I needed to replace using their site. With in minutes I found the part and ordered it, I watched the how to replace video and did just that when the part arrived! My oven is like new and works great! Thank you!

Date of experience: May 22, 2020
Kansas
1 review
0 helpful votes
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Needed 3 different parts for 2 dishwasher. Found all 3 pieces on PartSelect. Fast delivery, 2 days... speedy. Partselect offers a video on how to repair the dishwasher too. Great place to buy.

Date of experience: May 21, 2020
Rhode Island
1 review
0 helpful votes
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Quality OEM parts
May 21, 2020

I was able to find OEM Kawasaki parts for a 15 year old trimmer. All parts were exact match/fit, making a rebuild apiece of cake. Great turnaround time on order, too! Great vendor!

Date of experience: May 21, 2020
Illinois
1 review
0 helpful votes
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Dishwasher seal
May 21, 2020

I found the part I needed at a reasonable price I ordered it. It arrived in a timely fashion and it was the correct part. My needs were met.

Date of experience: May 21, 2020
Kentucky
3 reviews
0 helpful votes
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Quick delivery
May 21, 2020

It was so easy to find the parts I was looking for on the site. Great price and exactly what I needed to fix a Toe Plate on the refrigerator. I got the parts several days before I was expecting them. That was a great surprise. I would purchase from here again.

Date of experience: May 21, 2020
New York
1 review
0 helpful votes
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Good company
May 21, 2020

I've used this co. A few times. Never had a problem. Got the parts in the mail in just a few days every time.

Date of experience: May 21, 2020

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada