PartSelectReviews 2,146

Our 20 year old Stacked Maytag washer would not spin and began to make horrible noises. I was able to download the complete maintenance manual and after diagnosis narrowed the problem to one of the three poles of the motor circuit not functioning correctly. Resistance checks showed all three motor poles measured identically, pointing to the motor control board as the culprit. There were no obvious burned out components such as resistor on the control board. Rather than replacing either the motor or control board individually this part included both an updated motor control board and a new motor. The price was nearly 1/2 the cost of replacing the motor and the motor control individually. Easy decision. The parts fit nicely and also required replacing the old wiring harness. It was a fairly easy repair and worked like a charm. It was wonderful to get this stacked unit working as it is perfect for the opening and more importantly allowed us to keep the right hinged washer opening in our compact room. Speed Queen was the only manufacturer that offered a stacked replacement unit with a front end washer hinged on the right, and a gas dryer. It was 10x the price of the repair parts.

My 90 year old Mom's 45 year old oven went out and, after a trip to Lowes, realized an oven replacement along with a major kitchen modification for the new oven would not be practical ($1500 for an oven and another $1,000 for the cabinet mod for fitting the new oven). Mom mentioned the broiler element was still working so on a hunch I went online, found PartSelect, called, provided the model number, ordered a heating element and a new broiler element. Three days later the parts arrived. I watched a three minute YouTube video on removing the old and installing the new elements. 20 minutes later both elements were installed and working like a charm! Total cost including shipping? $73! 90 year old Mom is thrilled and we didn't have to tear her home apart!

I was searching for a replacement kit for the wheels on my KitchenAid dishwasher upper rack. I was using a number that wasn't the model number. In desperation I called Partselect. The lady that answered the phone knew right away I was using the wrong number. She told me where to look, we got the right model number & ordered the part. I really appreciated her polite, professional manner. We laughed but together. She suggested watching videos to do the repair. The rack works great, replacement took 30 minutes & I would definitely recommend PartSelect to anyone.
Thanks!

I hate to leave bad reviews but the fact is that I have never received my order. It has been lost in shipping and it's impossible to get ahold of anyone at PartSelect to resolve it. I've tried email and phone and all I get is "due to covid we can't answer you." This is unacceptable. I need what I ordered or I need my money back, so I need to talk to someone at PartSelect. It's reasonable to take a few days to respond, it's not reasonable to take weeks. I will not be ordering from PartSelect in the future. I understand that FedEx is responsible for losing my order, but I cannot support a company that gives zero support to their customers.

The driver coupler on my Kitchenaid blender shattered into pieces. My husband told me to throw the blender away and buy another. I am too thrifty to do that.

I read the reviews on Parts Select web site containing directions for three different ways to remove the worn out driver coupler. I am the most Un-mechanical person I know. I chose what looked like the easiest method and easily and successfully removed the worn out coupler. Then I ordered the $12 part which was delivered promptly and simply screwed the replacement driver coupler in place and regained the use of a very solid kitchen appliance.

My husband was suitably impressed.

My Gibson dryer wouldn't tumble. I have repaired problems with this dryer before so it wasn't a big deal to pull it apart and diagnose the problem. The metal bearing was pretty worn and the grease had turned to coke. The front wear strip had worn down and lost its plastic strips. The drive belt had snapped, but I had a spare from the last time I worked on it. Our local appliance dealer almost never has the parts I need for my stuff so I decided to use an online service. PartSelect has a good website with lots of how-to vids and all that and recommended parts for your appliance model AND good prices. That is the good part. They also claim quick service with 30 warehouses throughout the country and an average of around 2 days shipping. I live in northeast PA and figured they have a warehouse somewhere in the east like PA or NY or NJ so I bought the parts. And they shipped from Utah. 5 business days later I had the parts and they fit perfectly and I am happy with the repair. The long shipping time wasn't a big deal, we didn't have a dryer for a week, big whoop. Overall, I am pleased with the experience and will use PartSelect again for the next appliance that goes on the fritz.