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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Pennsylvania
1 review
0 helpful votes
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Great site!
August 1, 2020

When our dryer broke, I decided to fix it myself by watching instructional videos on YouTube. I was able to use my dryer's make and model number to find the exact replacement part I needed. The site was easy to use and I felt confident I ordered the correct part. Initially I went to another website, but I wasn't sure if the part they found was the exact part I needed. The other website brought up a different model number. While I understand different model numbers are compatible, I just wasn't sure. I had no doubt when using partselect.com I would be receiving what I needed.

I fixed the dryer and it works better than before!

Date of experience: July 31, 2020
Kentucky
2 reviews
0 helpful votes
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Great part description, helped me purchase the correct oven tray glide. Quite pleased and will use again with my first home purchase.

Date of experience: July 31, 2020
Texas
1 review
0 helpful votes
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When your wife says, "this part broke off the washer", the husband usually is tasked to find the part by looking in all sorts of local and online sources... it ain't easy and doesn't usually end well. With PartSelect appliance parts are easy to locate and even easier to order and return my status as "master of repair" to my resume! Thanks for helping me regain my crown and my wife's admiration!

Date of experience: July 31, 2020
Louisiana
1 review
0 helpful votes
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Appliance repair
July 31, 2020

The parts were priced right, the shipping was as indicated, and the how to video was very helpful. Would use again for additional parts.

Date of experience: July 30, 2020
Wisconsin
1 review
0 helpful votes
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Fast
July 31, 2020

Fair price and fast service the part worked perfect on my GE fridge. '''''''''''''''''''''''''''''''

Date of experience: July 30, 2020
New York
2 reviews
0 helpful votes
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A blessing
July 29, 2020

I have been waiting for 6 years to put the knobs back on my stove. I had taken them off because i have 2 grandsons and 1 of them lived with me. When my son moved out with his family, i couldn't wait to put the knobs back on the stove, and when i did 1 knob was missimg. I was determined to find that knob, and I did, at PartSelect.com. I love to walk past my stove and look at the knobs that had been stored away for 6 years. Having the complete set is a blessing. Thank you PartSelect.

Date of experience: July 29, 2020
Texas
1 review
0 helpful votes
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Dishwasher
July 29, 2020

I needed a drain hose for my dishwasher. I looked online and found you there. Put information in and it brought my part i needed up. Purchased and got my dishwasher going again. Thank you so much.

Date of experience: July 29, 2020
Missouri
1 review
0 helpful votes
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I had a washing machine fail and couldn't buy a new one due to the supply shortage, so I decided to make repairs. I received my repair parts quickly, but one of the three parts was faulty. I was put in contact with Dean W. Who took care of my replacement part and refund. Dean handled everything quickly and smoothly and explained each step along the way. I'm very happy with the way this was handled.

Date of experience: July 29, 2020
Utah
1 review
0 helpful votes
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Appliance parts
July 29, 2020

Thank you Partselect! We have a frigidaire refrigerator that has been nothing but trouble. PartSelect has been a huge help to us. The parts have always been the right part and shipped timely.

Date of experience: July 29, 2020
Texas
1 review
0 helpful votes
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Helpful employees
July 29, 2020

I have a 39 year old Hot Point range. The broiler element burned up so decided to buy a new stove. So many had bad reviews so found this company and decided to order a new part, if possible. The person who helped me was so friendly and concerned. In just a few minutes it was ordered. Fast shipping. Works wonderfully. Happy housewife!

Date of experience: July 29, 2020
Colorado
1 review
0 helpful votes
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The oven heating element we ordered arrived withiin 2 days and was exactly what we needed. Web site was easy to search & naviigate. Great service. Will use them again.

Date of experience: July 28, 2020
South Carolina
2 reviews
0 helpful votes
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Fast & Easy
July 28, 2020

Entered my dryer model # & found and ordered the timer I needed. It was shipped out fast & arrived just as fast. It took 15 minutes to remove the old timer & install the new one. Fast & Easy = Happy Customer.

Date of experience: July 28, 2020
North Carolina
1 review
0 helpful votes
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Ice maker bin
July 28, 2020

Very competitive pricing and a few dollars less than OEM I called customer service to verify the model and part needed. I had some concern regarding it being the correct part because of the grid showing size. Customer service rep assured me since I used their help service and they confirmed the part that if not correct they covered return shipping. Part came quicker than expected. Will use again for future needs.

Date of experience: July 28, 2020
Texas
1 review
0 helpful votes
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Defrost timer
July 28, 2020

Fast service/ great prices. I was worried about ordering from a company I knew nothing about but they certainly delivered and I had zero problems.

Date of experience: July 28, 2020
Texas
1 review
0 helpful votes
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Had a part on our refrigerator break. It's an older model so of course we were thinking we wouldn't be able to find it available any longer. Sure enough, Partselect had it. I rushed the shipping at checkout since we had already gone too long without fixing the fridge. They had the part shipped out and I received the next day. Part is replaced and we are back in business. Will definitely use Partselect again if needed.

Date of experience: July 28, 2020
Minnesota
1 review
2 helpful votes
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Order was promised on 4 days after order made. Over Two weeks later, no merchandise. Sent two emails to customer service, only received Automated replies. Call to customer services, gave up after being on hold over half hour. Tried to cancel order online, but cancel feature would not fully credit amount paid. Insisted on keeping the shipping charges, although I never received goods. No option for full refund.

Parts ordered are substantially higher price than parts direct from manufacturer. So only use this vendor as last resort.

Date of experience: July 27, 2020
Georgia
1 review
0 helpful votes
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I received my part faster than I thought possible, and it was perfect art a fraction of the price on other websites.

Date of experience: July 26, 2020
Virginia
1 review
0 helpful votes
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I purchased replacement wheels for a dishwasher bottom rack. The replacement was easy and required no tools.

Date of experience: July 26, 2020
North Carolina
2 reviews
0 helpful votes
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I like so far
July 25, 2020

Everything was great except the shipping cost. The shipping cost was as much as the parts. I don't understand why it don't go by the weight?

Date of experience: July 25, 2020
Virginia
1 review
0 helpful votes
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Easy Fix
July 24, 2020

I just put in my washer model number and the site pointed me to the exact part I needed. Fast shipping and worked perfectly. No more leaking washer!

Date of experience: July 24, 2020

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada