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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Illinois
1 review
0 helpful votes
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Saved me time and money doing it myself. The instructional video is well done, and I was able to watch it before ordering the parts, to be sure I could handle the repair myself. Parts were sent to me on time as promised, and the repair was easy because of the video. No more squealing dryer, and saved a ton of money by avoiding a service call!

Date of experience: August 6, 2020
New Jersey
1 review
0 helpful votes
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Right on time
August 7, 2020

Easy and perfectly executed. Appliance running smoothly within the hour of receiving the part. Would not hesitate
To use this site again.

Date of experience: August 6, 2020
Massachusetts
1 review
0 helpful votes
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Perfect
August 5, 2020

I ordered a part for my dishwasher which was super easy to do. It came within a week and it works great!

Date of experience: August 5, 2020
Florida
1 review
0 helpful votes
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The part arrived in 2-3 days of my ordering. It probably was 2 days. Packaged well. Finding my part number was easy using my cell phone to take a picture of the make and model info inside the fridge. That took me to a site where I could identify the part number which was a very easy match up on PartSelect.

Date of experience: August 5, 2020
Alabama
1 review
0 helpful votes
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The products I ordered were very well packaged and I received them promptly after I completed my order. The website is easy to use and I found what I needed very quickly. I will order from you again! Thank you

Date of experience: August 5, 2020
New York
1 review
0 helpful votes
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Just what we needed
August 5, 2020

The door seal to our dishwasher was leaking, I found partselect put in the info of my dishwasher and the correct part arrived quickly. I will definitely be ordering parts from them again.

Date of experience: August 5, 2020
Texas
1 review
0 helpful votes
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Part not received
August 4, 2020

I have been trying to reach costumer service to report that from the two items I bought just received one, sent and email about two month ago and haben't get an answer. I need that part and This is the only way that I habe now to get your attention.

Please help me with this.

Date of experience: August 4, 2020
Wisconsin
1 review
0 helpful votes
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The part was exactly right for my 41 year- old Kenmore gas dryer. Then you provided an awesome video of the installation! I easily installed the new belt. Thank you for an awesome Website and video. The right part/ arrived quickly and simple video instructions!

Date of experience: August 4, 2020
Florida
1 review
0 helpful votes
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Dryer parts
August 4, 2020

You made it easy to find the correct part and delivered so fast. You guys are great! With a large family having a dryer down was no joking matter. We recieved the part and even a video directions of how to install with the receipt. Will use you all again and tell all our friends.

Date of experience: August 4, 2020
New York
1 review
0 helpful votes
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Refridgerator Part
August 3, 2020

Exact part needed for Sears refridgerator left crisper drawer with fair price and quick delivery, Thanks

Date of experience: August 3, 2020
Texas
1 review
0 helpful votes
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Quick and accurate
August 3, 2020

Easy to use site, speedy and accurate service. Have used them several times and always excellent. I would recommend them to any professional or novice.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Perfect Part
August 3, 2020

Surprisingly found a part for a fridge bought in 1993 that still works. And now that part has extended the life of an old fridge in the garage.

Date of experience: August 3, 2020
Pennsylvania
1 review
0 helpful votes
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Great Job!
August 3, 2020

Ordered part. Part delivered promptly. Perfect experience dealing with this company! Happy customer! What more can you ask for?

Date of experience: August 2, 2020
Utah
1 review
0 helpful votes
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Never disappointed
August 2, 2020

Never disappointed with the price, delivery and expert advise from Parts Select. Great videos and easy to find parts on the web site. I check with them every time I need a part.

Date of experience: August 2, 2020
California
3 reviews
12 helpful votes
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Part was correct as described. Perfect fit my refrigerator. Has a second lease on life. I just had standard shipping but it was to me in 3 days or less.

Date of experience: August 1, 2020
Alabama
2 reviews
0 helpful votes
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Parts-A-Plenty!
August 2, 2020

Always has what I need. Quality parts at a good price. Fast shipping. If you find a cheaper price, it's probably not a quality part. I've done it and regretted that I got what I paid for.

Date of experience: August 1, 2020
Oregon
1 review
0 helpful votes
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Problem solved
August 2, 2020

I inadvertently ordered the wrong carb rebuild kit and when I noticed my mistake 3 hours later, I was able to immediately cancel that order and order the correct one, no hassle, with the help of your sales staff.
Polite, professional, and prompt. Who could ask for more?

Date of experience: August 1, 2020
Arizona
1 review
0 helpful votes
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Great Service
August 2, 2020

I was able to quickly find the part I needed. Additionally, it was easy to order and the part arrived promptly.

Date of experience: August 1, 2020
Washington
1 review
0 helpful votes
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I needed to replace the ice auger in my GE refrigerator and did not trust Amazon to provide authentic parts. Parts Select provided me with an authentic part and the video online demonstrating how to replace the old one was a tremendous help. The only con is the price of the part was a little high however, the piece of mind in getting an actual part from the manufacturer made it worth it.

Date of experience: August 1, 2020
Florida
1 review
1 helpful vote
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Their Mistake
August 1, 2020

I ordered a BLACK gasket for my fridge door. They sent white. I contacted them immediately. I included screen shots of my order indicating black and the package received, indicating white. I wanted an exchange, however, they refunded me, but not the whole amount. When I asked why, they stated they did not do full refunds for "misordered" items. So I filed a dispute with PayPal and resent the screen shots. Problem is still not solved, nor do I have the correct item.

Date of experience: August 1, 2020

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada