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PartSelect Reviews Summary
PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.
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Sirs, I am not in the habit of complaining about small unavoidable problems in shipping products to consumers, but the process of receiving my shipment by PartSelect is a convoluted mess of delivery. This is a short description of receiving my refrigerator part: Part shipped via FEDEX, part transferred to USPS, part delivered to neighbor. Part held by neighbor for 4 days for a total of 17 days since it left PartSelect. I had to go to Post office to find out how to get my part. I was given a pix where the house was of which neighbor had part. Lesson: 1. Do not purchase anything over the internet that displays "FREE SHIPPING". These shippers have a contractual deal with Fedex, UPS, USPS, and private individuals to save money at your expense, thus, SNAFUS like this happens and we, the consumer, pay for other peoples ineptness. Frank S. Part# *******
The part was easy to install; the pricing was good and deliver was quick. Installed it on my elderly mother-in-law's older refrigerator and it works perfectly. Highly recommend. Have ordered from the company in the past.
I bought a used refrigerator and needed a certain part which I didn't understand. I spoke to them by phone and the person on the phone directed me to the right one without difficulty. It came and was perfect.
The website was extremely helpful to help me find the right part. They had it in stock. They shipped it very quickly and it arrived very quickly. It was quick and easy to install. Now my oven works perfectly. I couldn't be more satisfied. When something like this happens again, I will definitely use them again.
The website made it extremely easy to find the part I needed, provided the part number, had the item in stock and made it very easy to order what I needed.
The online how to for my specific part helped me to replace it easily.
I highly recommend PartSelect for all your appliance replacement parts as well as filters etc.
Great company. My go to for all my parts needs.
Very knowledgeable and extremely helpful customer service person! Quality product direct replacement. Overall a very pleasant experience!
We own a GE range (model # JHP97GOW1AD) and recently purchased from PartSelect 8 inch and 6 inch Burner Elements and Drip Bowls. The PartSelect online Model Cross Reference states that these parts work with GE range model numbers beginning with JHP97G*W1. The drip bowls we ordered are listed under the Related Parts for each burner we ordered.
The bottom of the burner elements have 3 support bars that stick out past the burner and fit into slots in the drip bowls. But the drip bowls we received do not have slots for these bars to fit in. We were able to use the old drip bowl for the new 6 inch burner. But the slots in the old 8 inch drip bowl do lot line up with the new 8 inch burner.
The new drip bowls (Item Numbers PS******* and PS*******) should not be listed under Related Parts for the burner elements we purchased for our GE range.
I needed parts for my Amana dryer a belt and heat sensor. Partselect.com had what I needed and delivered quickly.
Compared to other other parts e-stores I visited in trying to find a difficult to locate minor dishwasher part, PartSelect out did their competitors. The ease of use, the selection of products and the descriptive information provided, assured me I was selecting the appropriate part. I will always return to this website first for future purchases.
I have used PartSelect a few times to find replacement parets for my appliances. With PartSelect, there are diagrams of about any home appliance ever sold with videos to show how to repair your item for most replacement parts. If you are fairly handy with tools, they save a call to a repair company which could get really expensive. Thanks PartSelect!
I ordered three hard-to-locate parts for the freezer light for my 15 year-old JennAir refrigerator. The customer service representatives are both knowledgeable and courteous. The cost was very reasonable, the parts arrived very quickly, and they went in easily, exactly as the representative described. Great company!
Excellent service. Quick delivery, easy to find the part # for the appliance I had. Would definitely recommend and purchase from this site again, should any other parts break.
Part came faster then it said it would. Was easy to find right part, and the price was right on the money
Although they state that delivery may be delayed due to the pandemic, the part was delivered on time.
The part itself did not fit properly in the dryer, but the original one did not either. It broke the same day it was installed and tore many of the items in the dryer which was disappointing.
Looked at various sites for the parts i needed and could not find. Then went on Parts Select and they had the parts i needed, would recommend this site for any parts you would need.
My timer knob went on my dryer - called PartSelect, ordered the knob with the help of the rep, she was great, had it 2 days later. With the mail being so slow due to the virus, I was worried it would take much longer... it didn't thanks to the wonderful rep who got it out right away. The timer knob was the exact knob that broke - great quality! Thanks so much! I will be back for other part needs - I highly, highly recommend PartSelect hands down.
First time use here. Have a really old fridge but it still running great so when the crisper broke in a way that I couldn't close the door easily I knew it would be hard to find parts. Liked that this site had all the parts for my model and the part came in quick even for a pandemic. Perfect fit and will use this site again for other parts. Picture of my broken crisper and the replacement I ordered.
Product and service delivered as promised. I received the part within days of ordering and in addition to the part, I received a video on how to install it, step by step. It was so easy and have a working dryer again. Thank you!
Took me just a few clicks to find my part.
Received before promised time, professional packing, fair prices.
I was able to order this part and it was delivered in a few days. Fits perfect. Thanks PartSelect for your expedient service and delivery
From the business
Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members