business logo of PartSelect

PartSelectReviews 2,146

3.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate PartSelect?
grey star
grey star
grey star
grey star
grey star

PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
This company does not typically respond to reviews

We monitor reviews for authenticity

West Virginia
1 review
0 helpful votes
Follow Daryl L.
Unfollow Daryl L.
Share Review
Report Review

I paid for expedited delivery next day delivery extra money and got it five days later. Sorry but unacceptable

Date of experience: December 18, 2020
Montana
1 review
0 helpful votes
Follow Ryan S.
Unfollow Ryan S.
Share Review
Report Review

Right part
December 20, 2020

The site was easy to work with. The parts description we're good. I received the part and it was the right one the first time.

Date of experience: December 18, 2020
Texas
1 review
0 helpful votes
Follow Cheryl W.
Unfollow Cheryl W.
Share Review
Report Review

Very easy to find and order my washing machine door handle and I received it very quickly. My husband was impressed that I found one for our older machine!

Date of experience: December 18, 2020
North Carolina
1 review
0 helpful votes
Follow Brian P.
Unfollow Brian P.
Share Review
Report Review

Right part, easy repair
December 20, 2020

I needed an oven burner igniter for a Samsung stove and it was easy to find the right part, it was shipped quickly and it was easy to install. The stove was back up and running in under an hour.

Date of experience: December 18, 2020
Missouri
1 review
0 helpful votes
Follow Rich D.
Unfollow Rich D.
Share Review
Report Review

Right part for the job.
December 20, 2020

Looked at several other parts web sites with no luck in finding the part for my electric drier. Looked at Parts Select's
Web site and found just what I needed at a reasonable price. The part came sooner than I expected and 5 minuets after I started the repair we were drying clothes.

Date of experience: December 18, 2020
Connecticut
2 reviews
0 helpful votes
Follow Charles M.
Unfollow Charles M.
Share Review
Report Review

Appliance Repair Parts
December 18, 2020

I have an LG dishwasher and the two line connectors broke which hold the springs in place on the sides of the loading door. This caused the door to drop to the floor. I went on line and found the Part Select website and found the part that I needed. I was amazed how simple it was to find the part I needed. All I had to do was key in the model number then scroll down until I saw the part. Then you click on the part and a schematic of the dishwasher comes up and you can verify the part and how it connects to the spring. I could have reused the springs but the dishwasher is 13 years old so I ordered two new springs as well as two new line connectors. This way everything would be new. I couldn't believe how reasonable the prices were an the parts shipped in 2 days. I will use Parts Select again for parts to repair my appliances.

Sincerely,
Charlie

Date of experience: December 17, 2020
Illinois
2 reviews
0 helpful votes
Follow Alex F.
Unfollow Alex F.
Share Review
Report Review

Exact fit
December 17, 2020

Get the model number type it in find the part. It arrives and it snaps right in as if it was there all along. What more can you ask for? Rapid shipping of our large glass shelf? Check! Packaged with care and protection? Check and extra kudos for protection. Competitive pricing? Seemed to be in line or a bit better with other sites. The rapid and well protected shipping and ease of site use will ensure repeat business from me.

Date of experience: December 17, 2020
Oregon
1 review
0 helpful votes
Follow Bryan G.
Unfollow Bryan G.
Share Review
Report Review

Extremely satisfied!
December 17, 2020

A burner switch on our range went out and when I called a repair company they wanted to charge just to look at it. So I did some research and found partselect. Not only did they have a detailed diagram of our range, they had pleanty of info on how to replace it. Seemed easy enough, so I ordered the part. It shipped fast and was in my mailbox within the week. 6 screws later I had the switch replaced and a working burner. Definitely will recommend them.

Date of experience: December 17, 2020
Rhode Island
1 review
0 helpful votes
Follow Theresa P.
Unfollow Theresa P.
Share Review
Report Review

Dryer parts
December 17, 2020

My dryer would not heat so after exploring what the problem was, I ordered the part and it arrived within a week, dryer fixed no problems. I would use this sight again. Thanks you.

Date of experience: December 17, 2020
Illinois
1 review
0 helpful votes
Follow David R.
Unfollow David R.
Share Review
Report Review

Latch replacement
December 17, 2020

The part arrived quickly and the video showing how to replace gave me the confidence to tackle the project. Was glad the video mentioned the torque head size needed

Date of experience: December 16, 2020
California
1 review
0 helpful votes
Follow J.T. A.
Unfollow J.T. A.
Share Review
Report Review

I guess I'm used to Amazon Prime and not waiting for a purchase to take 1 1/2 months. BUT, it was well worth it. The items I purchased were very well packaged and my husband and I scoured our fridge and installed our new shelving... looks brand new!

Date of experience: December 16, 2020
Minnesota
1 review
0 helpful votes
Follow Brad J.
Unfollow Brad J.
Share Review
Report Review

Accurate parts good price
December 17, 2020

This website was easy to use and directed me to exactly the parts I needed and they have them in stock at a reasonable price. The only reason for four stars instead of five because they gouged me $30 for overnight shipping…

Date of experience: December 16, 2020
Oklahoma
1 review
0 helpful votes
Follow David T.
Unfollow David T.
Share Review
Report Review

DIY support
December 17, 2020

The DYI support videos are invaluable. Repairs are much easier with your help. Thank you so much for helping me to save the expense of a pro.

Date of experience: December 16, 2020
Missouri
1 review
0 helpful votes
Follow Ronald W.
Unfollow Ronald W.
Share Review
Report Review

Received the part timely
December 17, 2020

This part was slightly altered from the original push switch however, it was not too confusing to figure out. Did not take long to install.

Date of experience: December 16, 2020
Pennsylvania
1 review
0 helpful votes
Follow Joan M.
Unfollow Joan M.
Share Review
Report Review

Ice maker tray
December 17, 2020

I looked all over for a tray for my refrigerator ice maker. It is a very old model but I like the way the ice maker is. The tray came fast and worked great. The only thing I felt the postage was a little high but was well worth it.

Date of experience: December 16, 2020
Maryland
1 review
0 helpful votes
Follow joe w.
Unfollow joe w.
Share Review
Report Review

Dryer parts
December 16, 2020

Good selection and parts available for what I needed to repair dryer. Good feedback and updates on delivery timeline. Included with part confirmation is instructional video describing how to install the new part. I have ordered 3 different items, all have fit and instructions are spot on. Only drawback is takes a little while to receive the part, fortunately dryer is not a critical appliance. Would recommend this company.

Date of experience: December 16, 2020
Texas
1 review
0 helpful votes
Follow Denise B.
Unfollow Denise B.
Share Review
Report Review

Ice maker auger
December 16, 2020

I had no difficulty finding the part for my refrigerator on the Part Select website. The part was exactly what I needed and it arrived promptly. The video they sent with instructions on how to install the auger was very helpful.

Date of experience: December 16, 2020
Pennsylvania
2 reviews
0 helpful votes
Follow Dan M.
Unfollow Dan M.
Share Review
Report Review

Great service
December 16, 2020

Fast shipping had video of how to install part on their web site part was for washing machine easy to install worked like a charm

Date of experience: December 16, 2020
Washington
1 review
0 helpful votes
Follow K H.
Unfollow K H.
Share Review
Report Review

I was able to properly ID the part that I needed and repair my Dryer.
The shipping took a little longer that anticipated but considering this
busy time of year it was OK. I will use this site to source parts in the
Future.

Date of experience: December 15, 2020
Georgia
4 reviews
1 helpful vote
Follow Patricia N.
Unfollow Patricia N.
Share Review
Report Review

Great service
December 15, 2020

Ordered a replacement part for our dryer. Part was easy to find, order and arrived quickly. Perfect transaction all the way around.

Date of experience: December 15, 2020

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada