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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Louisiana
2 reviews
0 helpful votes
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Quick service
December 29, 2020

Website was very easy to navigate through I fixed my oven and my dryer with the help of part select!

Date of experience: December 28, 2020
Indiana
1 review
0 helpful votes
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Good site
December 29, 2020

Site made it very easy to look up my exact model, identify the part I needed, and order it. Part cost was about what I expected, shipping was fast enough, great site overall.

Date of experience: December 28, 2020
Florida
1 review
0 helpful votes
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Oven broiler replacement
December 28, 2020

Replacement came in quick & in perfect condition. Would use this company again! Good quality materials & speedy delivery

Date of experience: December 27, 2020
California
1 review
0 helpful votes
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Fair value with a huge selection of parts- Ordered to PartSelect for years. The best online one-stop for appliances' repairs' needs.

Date of experience: December 25, 2020
Indiana
1 review
0 helpful votes
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Exactly What I Needed
December 25, 2020

We had a leaky refrigerator drain hose. After searching through various websites, I was able to find exactly what I needed at partselect.com. Very reasonably priced and super fast shipping. Great customer service. Definitely recommend!

Date of experience: December 24, 2020
California
1 review
0 helpful votes
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Shouldn't you ask for a review after the product is received. No, not this company. They ask for a review without confirming that the item has been received. When calling customer service, you get met with someone that is rude. I gave them an order number that started with a "11" and she promptly said that all orders start with "4." I had to convince her to type in the number that I had, and what do you know, the order popped up. Then she said, you need to call the United Postal Service.

I just bought a $200 microwave door, and I didn't buy a $11 part that I didn't need, so I place the order for an $11 part with $10 shipping that still didn't come. Now I have a microwave door sitting on my floor and they refused to send me another one and that the USPS will "find" it for me even though it has been 10 days without a tracking update.

Merry Christmas Bosch!

Date of experience: December 24, 2020
Pennsylvania
1 review
0 helpful votes
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Fast delivery
December 25, 2020

I ordered replacement bins for my refrigerator, I received an order confirmation and then shipping details that day. My bins arrived the next day!

Date of experience: December 24, 2020
Oklahoma
1 review
0 helpful votes
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Super fastt shipping
December 25, 2020

Needed a new knob for my stove after accidentally hitting mine with something and breaking it. I found the exact part I needed And it was the manufacturers exact one and match the other three knobs exactly Shipped almost immediately within 24 hours and had it in a few days. Reasonable prices an excellent customer service

Date of experience: December 23, 2020
Colorado
1 review
0 helpful votes
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Problem solved
December 25, 2020

Using mainly YouTube videos, I was able to troubleshoot why my Whirlpool refrigerator wasn't running - the temperature control board had failed. I ordered a genuine Whirlpool replacement board from PartSelect. It took about 3 business days longer to arrived than advertised but that was during the Christmas season. Installation was easy using the enclosed instructions and another YouTube video, and the refrigerator was running again in less than 30 minutes after the part arrived.

Date of experience: December 23, 2020
Utah
1 review
0 helpful votes
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Parts availability
December 24, 2020

Great inventory and very quick shipping even with the Christmas rush having started. The parts were as advertised. The "how to" videos available for how to install each part were a great help.

Date of experience: December 23, 2020
Missouri
1 review
0 helpful votes
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Oven Igniter
December 23, 2020

Oven igniter was delivered on time and was exactly what I needed to repair our oven. I would order from PartSelect anytime I need a part for any of my home appliances.

Date of experience: December 22, 2020
Texas
2 reviews
0 helpful votes
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Part for older dryer
December 22, 2020

I couldn't believe I was so excited about a lint filter in my entire life. They actually had the part that I needed. I will definitely go back on this website when I need other parts.

Date of experience: December 21, 2020
Arizona
1 review
0 helpful votes
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Great service
December 22, 2020

I needed a new microwave rotating wheel for underneath the turntable. I could not find the size I needed until I found Part Select. Their site was very easy to navigate and gave complete information so that when I placed my order I knew the part would work for the model of my older microwave. And it did! Thank you Part Select. You have made my holidays happier.

Date of experience: December 21, 2020
Colorado
1 review
0 helpful votes
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Had no problem finding the part, it was easy to order. Price was reasonable, delivery was prompt. Simple as that.

Date of experience: December 21, 2020
Pennsylvania
1 review
0 helpful votes
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I did everything the LG website said, checked the hose for kinks or blockages, cleaned the filters... nothing was clogged or dirty. Then they said call someone to come fix it. No deal! I found this genuine part and was able to replace my broken pump within 90 minutes. My washer is good as new! And they sent me the part within 48 hours. Highly recommend.

Date of experience: December 21, 2020
Pennsylvania
1 review
0 helpful votes
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Dishwasher pump
December 22, 2020

Great product and easy to install. Accurate product description and helpful installation instructions.

Date of experience: December 21, 2020
Utah
1 review
0 helpful votes
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It was easy to order this simple part that made my microwave turntable function again. I wish I had found this site sooner.

Date of experience: December 20, 2020
Texas
1 review
0 helpful votes
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Return customer
December 20, 2020

Have used this company numerous times with absolute satisfaction. I enjoy tinkering with appliances and when I can't put my hands on a needed part this is my go to source. Thanks again.

Date of experience: December 19, 2020
Vermont
2 reviews
0 helpful votes
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Major appliance needed part, got it in under a week! Price was good and part was of OEM quality. I will be back.

Date of experience: December 19, 2020
Georgia
1 review
0 helpful votes
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Great line of products, very fast service, and prompt mailing. Followed up daily until I got the element installed. Not pushy just ready to help. Will definitely be back.

Date of experience: December 18, 2020

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada