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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Texas
1 review
0 helpful votes
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I have a 16 year old Frigidaire refrigerator that had a door that popped upon opening. I checked online as to what the problem could be and found out that it needed a cam bearing & hub bearing replacement. I clicked on Partselect, immediately found the part, watched a video on how to repair, ordered the parts, received in only a few days. This repair took about 10 minutes & no more popping noise. Happy, happy.

Date of experience: January 7, 2021
Mississippi
1 review
0 helpful votes
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Parts select made the ordering of the part easy. The only issue I had is that there are 2 very similar version of the dishwaher rack. The only different is the large white wheels which I needed. I used the rack I ordered but took the wheels off my existing rack and it worked!

Date of experience: January 7, 2021
Florida
1 review
0 helpful votes
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Great Business
January 8, 2021

PartSelect is a Great Company to do business with. I needed a part for my refrigerator and they had it, and they shipped it right out. I would definitely do business with them again. Great Company.

Date of experience: January 7, 2021
District of Columbia
1 review
0 helpful votes
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The agitator in our washer was limp. The top part of the agitator just flopped around and didn't move the clothes down to the paddles to be agitated. Some googling told me the dogs in the top agitator were shot. I needed new agitator cam. Then I found that my model was one which made the top and bottom parts of the agitator as a sold piece. The makers had melted the bottom agitator to the cam, and so fused the two parts together so you had to replace the lot! I didn't want to buy a whole assembly for a hundred bucks or more. So, I found the parts on partselect.com for a model older than mine. After a little creativity with a power drill, I had freed the agitator cam assembly from the agitator, and separated the two parts of the agitator. The new cam fit perfectly, and the machine works great for about $15 with shipping included. I couldn't be happier. And all our clothes smell great again! Thanks PartSelect! You are a life saver!

Date of experience: January 7, 2021
California
1 review
0 helpful votes
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I have had solid experiences with PartSelect.com. The website has an intuitive website and large inventory of parts. Prices are reasonable for quality parts. Some of the things that are especially helpful are part breakout diagrams, clear images of the parts and often, short videos of how to replace the part.

Date of experience: January 7, 2021
Pennsylvania
1 review
0 helpful votes
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Fast and Easy
January 7, 2021

Locating the part that I needed was very easy with the schematics they showed, and the part was delivered faster than I expected, which is always a nice surprise. Would definitely recommend them.

Date of experience: January 7, 2021
Virginia
1 review
0 helpful votes
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Perfect
January 7, 2021

The site was easy to navigate and find the part I needed. Ordering was also easy, part was a perfect match. Can't say enough about the websites

Date of experience: January 6, 2021
Wisconsin
1 review
0 helpful votes
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Great Service & Parts
January 7, 2021

I have been purchasing repair parts for my refrigerator and dish washer from PartSelect for several years.
The parts are OEM and are great quality. The video's that show how to replace the part are invaluable!

Date of experience: January 6, 2021
Illinois
1 review
0 helpful votes
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Having owned my home for 32 years, there is never a shortage of needs when it comes to trying to find some part that you need to repair something in the house. At the end of the day I always end up, no matter where I search, at this provider. The main reason is price and part coverage. They seem to have everything you need, no matter what job you're working on. The pricing on their parts is usually better than other sites (and much better than brick and mortar stores), and they ship it pretty quickly. The latest use was for a refridgerator part that cracked and had to be replaced. They had it, shipped it, and bam, back in business. A great site.

Date of experience: January 6, 2021
Texas
2 reviews
0 helpful votes
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Replacement part
January 6, 2021

Partselect helped me out tremendously by having the part I needed for my refrigerator on hand and shipping it to me ASAP in time for Christmas! Thank you so much!

Date of experience: January 5, 2021
California
1 review
0 helpful votes
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Loved they sent a video in their email when it shipped showing how to install and was shipped in timely manner

Date of experience: January 1, 2021
Illinois
1 review
0 helpful votes
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Needed to fix the dual water inlet valve on my washer. Found their site, which was very easy to use, and ordered my part. Prices were very reasonable and shipping was fast!

Date of experience: January 1, 2021
Virginia
1 review
0 helpful votes
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Non existent customer service.
December 31, 2020

Placed order on 12/07/2020. One of the items in in my order still had not arrived on 12/26/2020. Sent email requesting status on 12/26/2020, but had not received a response on 12/31/2020. When I called the customer service number, the recording said "Due to Covid-19 we are unable to answer inquiries at this time." I cannot find out when/if my part if going to arrive. All other ordered items arrived, but, I have no way to check status of order.

Date of experience: December 31, 2020
North Carolina
1 review
0 helpful votes
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Excellent!
December 31, 2020

I ordered the part, watched the video to install and had a working washing machine in 20 minutes. A washer repairman told me to replace my washer. I fixed it instead!

Date of experience: December 30, 2020
Illinois
2 reviews
0 helpful votes
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Took forever to ship
December 30, 2020

I ordered an OEM gasket for my garbage disposal, which was marked as in-stock. That was 11-November. It wasn't until 15-December that my part shipped. No communication in the meantime about the delay.

Date of experience: December 30, 2020
New York
1 review
0 helpful votes
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Super fast delivery
December 31, 2020

One of the knobs on my oven broke and this happened right before Christmas. I placed my order at 2pm and literally received it by 12 noon the next day. The knob fit perfectly and was ready to install. Price was great!

Date of experience: December 30, 2020
Vermont
1 review
0 helpful votes
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I ordered a lower spinning arm for my dishwasher because the old one came loose and melted on the heating element. The part came quickly as advertised and was a perfect fit.

Date of experience: December 30, 2020
Arizona
1 review
0 helpful votes
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Great product
December 30, 2020

Great selection of products. Wasn't able to find the piece i needed anywhere else and was able to find it on partselect.com. Good price, quality and fast delivery. Will definitely use again in the future.

Date of experience: December 29, 2020
Florida
3 reviews
0 helpful votes
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Ice maker
December 30, 2020

I have a Frigidaire side by side refrigerator, purchased in 2005. Thru Parts Select diagrams and replacement parts - I have replace the water valve and the icemaker, she runs like new. It was as easy as they explained.

Date of experience: December 29, 2020
Georgia
1 review
0 helpful votes
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Oven Ignitor - Frigidaire Oven
December 29, 2020

PartSelect had full schematics and parts list for the model oven that I was needing a part for. That detail was pivotal to determining what was needed. Once the order was placed and I realized I forgot another part, the customer service was fantastic. They got the original order canceled and a new order generated with all parts needed within a matter of minutes during one phone call. And then we got the parts ordered earlier than anticipated. Will be sure to use PartSelect for any future work that we need to do ourselves! Thank you!

Date of experience: December 28, 2020

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada