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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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New York
1 review
0 helpful votes
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Easy peasy
March 20, 2021

Was putting off trying to fix our dryer as i have never done that before. Wife kept nagging she was going to call a repairman. That's expensive just to have them show up. Finally decide to at least give it a try. Glad I did and I should have done it sooner. Found Part Select and once i found the correct control panel it was easy peasy from there. Ordering was easy. Installing the part was easy with the video. I took pictures of the wiring while i removed them for easy reassembly. Would recommend.

Date of experience: March 20, 2021
Nebraska
1 review
0 helpful votes
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Excellent
March 19, 2021

The parts I received from Parts select to fix my washer machine we're easy to find to order and we received and delivered fast. I would definitely recommend them and we'll order more parts if needed. Great job guys

Date of experience: March 19, 2021
North Carolina
1 review
0 helpful votes
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Glad I found this site.
March 19, 2021

So glad I found this site I had a shelf break in my refrigerator I could not find a replacement anywhere. They answered all my questions and helped me find the correct part.

Date of experience: March 18, 2021
Michigan
1 review
0 helpful votes
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Excellent experience
March 17, 2021

We had three broken control knobs on our gas range. Finding and ordering replacements on partselect was simple and fast. Parts were shipped and delivered quickly. Installation was easy. Wish I had known about partselect ages ago!

Date of experience: March 17, 2021
Florida
1 review
0 helpful votes
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Part fit perfectly
March 17, 2021

Ordered a fridigaire microwave door latch (plastic piece of garbage that broke) and the replacement piece arrived promptly and fit exact. Reasonable price and quick delivery. Great company!

Date of experience: March 17, 2021
New Jersey
1 review
0 helpful votes
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Great folks good parts great instructions great service quick and reliable, would recommend them to all

Date of experience: March 17, 2021
South Carolina
1 review
0 helpful votes
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Washer Tub Bolts
March 15, 2021

After learning from our mover that a washing machine needs shipping bolts to guard against damage to the tub, I began researching purchase options. The PartSelect.com sight was one of the many sites returned from my search, but it seemed to be the easiest to navigate and understand what was needed. I found the model number of our machine and typed in the filter which returned the part needed for our washer. Once ordered it took just a few days to arrive in the mail. Price was fair but I was disappointed with the shipping fee after seeing the same product with no shipping fee elsewhere. Our move is coming up in the next three weeks so we'll see if the bolts fit; however, I have no doubt the will.

Date of experience: March 15, 2021
Georgia
2 reviews
0 helpful votes
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GREAT SERVICE
March 15, 2021

Great service easy to order from will recommend them to who ever i know needs a part have already recommended them to a neighbor who is a repairman and did my repair

Date of experience: March 14, 2021
Texas
1 review
0 helpful votes
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Details helpful in identifying parts needed. Fast delivery. Up to date delivery track. Helpful guide to use parts.

Date of experience: March 14, 2021
California
1 review
0 helpful votes
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Well done, so far.
March 15, 2021

I'm a fairly recent customer of PartSelect, having ordered only two parts from them during the last couple of months. So far, the parts have worked very well, but time will tell over the next few years. PartSelect's performance is very good. The ordering process is straightforward. The web site does a very good job of helping to ensure I'm ordering the right part; and the ordering process is easy. They shipped the parts within a day or two and without exorbitant shipping fees. The parts arrived in good time and good condition. Their videos on how to install the parts was a major factor in my decision to buy from them. They were exceptionally helpful.

If I had to nit-pick something to criticize, it's that the how-to videos and the model number database for parts matching appear to be just a little bit dated. There were some differences between how the video said to do things versus how my particular appliance is constructed. Also, my exact appliance model numbers were not in their database. But both were close enough that I was able to get the job done. I can understand that keeping up with the flood of new models can be daunting.

PartSelect will definitely be my first stop the next time I need an appliance part.

Date of experience: March 14, 2021
California
1 review
0 helpful votes
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Easy repair
March 14, 2021

The repair was so easy that I was able to do it myself and I am no handyman. No tools needed just like they say

Date of experience: March 12, 2021
Ohio
1 review
0 helpful votes
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My favorite source for repair parts
March 12, 2021

Part Select is my favorite source for repair parts for my appliances. The search engine on the site is effective and I have never had an issue finding the correct part. Given that refrigerators are less durable these days, I have had to order parts more than once. The last part was for a drawer support shelf in our 2-year-old unit. The items have always fit properly according to the part numbers. The shipping is fast and I usually receive my order within a week.

Date of experience: March 11, 2021
Texas
1 review
0 helpful votes
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Ordered part and it arrived promptly. My ice maker quit working after the Texas freeze with no power for 3 days. Part fixed my issue & was reasonably priced. :)

Date of experience: March 10, 2021
Nebraska
1 review
0 helpful votes
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Love it!
March 9, 2021

Got a replacement liner for my hotpoint stove burner, it was easy, arrived early, it fits, thank you!

Date of experience: March 8, 2021
Florida
1 review
0 helpful votes
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Very satisfied
March 8, 2021

Product was exactly what I ordered, the shipping time was very quick and the website is very user friendly. I will definitely recommend PartSelect.com to my family and friends.

Date of experience: March 6, 2021
Pennsylvania
1 review
0 helpful votes
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Finding a weird refrigerator part was made easy by your website, it's pictures. And description of all parts, etc. I tried to go through the manufacturers website and found it very confusing and not customer friendly in any way shape or form. As a matter of fact, I wasn't directed to the part eventhough I used the model number and name. It arrived quickly and fixed my problem easilyh. Thanks ever so much!

Date of experience: March 5, 2021
Ohio
1 review
0 helpful votes
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Go here first!
March 4, 2021

This is the second time I had to order a part for a kitchen appliance. They have the easiest search for parts ever - enter your model number and it comes up with the right thing, right now. The product arrived in what I think is a timely fashion.

Date of experience: March 3, 2021
Wisconsin
1 review
0 helpful votes
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Quick and Easy
March 2, 2021

Needed parts for a dishwasher and dryer. I was able to find what I needed quickly and the check out was a breeze. Order arrived earlier than I expected too!

Date of experience: March 1, 2021
Washington
1 review
0 helpful votes
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They Always Have What I Need
March 2, 2021

I found PartSelect.com by searching the internet for a part for my dishwasher. Recently, I needed a new broil element for my oven. Each time I have needed a part, PartSelect has had the part, and also ships quickly. Which is great, as usually the appliance is out of commission until the part is replaced. So far, I have not had any negative experiences with this company, so I highly recommend them to those who need parts.

Date of experience: March 1, 2021
Texas
1 review
0 helpful votes
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Dishwasher parts
February 28, 2021

Needed parts for Electrolux dishwasher. Used site drawings to find correct parts. Ordered. Perfect..

Date of experience: February 27, 2021

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada