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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Washington
1 review
0 helpful votes
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This has been a great place to order parts from. The parts seem fairly priced compared to other stores, it's easy to find the part needed, and instructions are often available. I do wish more instructions and videos were available. I end up having to search Youtube to find out how to install.

Date of experience: April 8, 2021
Florida
1 review
0 helpful votes
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Perfet Fit
April 8, 2021

This is a great Company to work with. They have pages & pages of parts to select from. Fast service & delivery

Date of experience: April 8, 2021
Delaware
1 review
0 helpful votes
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EXACT WHAT I NEEDED
April 8, 2021

Awesome website. Was able to get model # and serial #. Looked up on website and diagrams on website very helpful and easy to follow. Awesome website

Date of experience: April 7, 2021
Florida
1 review
0 helpful votes
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Excellent service.
April 7, 2021

Part was the right part and was delivered very quickly. Easy to find the part number on their site and pictures were great.

Date of experience: April 6, 2021
North Carolina
1 review
0 helpful votes
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Item was as described, reasonably priced and came within 3 days of ordering. This was a perfect transaction!

Date of experience: April 6, 2021
California
1 review
0 helpful votes
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I was asked to repair a dishwasher for an elderly couple.
Steve's You Tube videos that showed how to perform the repairs were clear and easy to understand.
The parts were easy to order and arrive as scheduled.
I was able to do the repairs and all is well.

Based on my experience with the dishwasher I will come here first for help with the repairs and a place to get the required parts.

Date of experience: April 5, 2021
Texas
1 review
0 helpful votes
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IKEA/WHIRLPOOL PARTS
April 5, 2021

Easily found microwave button parts with schematic to figure out what parts to order and a good idea on repairing. Quick service

Date of experience: April 4, 2021
Florida
2 reviews
0 helpful votes
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Quick Response
April 1, 2021

Part Select had the part I needed for our treasured oven from the 1950's. They responded and sent it to me immediately. Best of all, this antique is cooking again!

Date of experience: March 31, 2021
North Carolina
2 reviews
0 helpful votes
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Fast Delivery
March 30, 2021

Part was perfect fit and I received very fast. It fit perfectly and the machine is working properly. The part was exactly what they promised and what the showed on the website.

Thank you!

Julio Carrasquillo
Fayetteville, NC

Date of experience: March 30, 2021
Wisconsin
2 reviews
3 helpful votes
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Sent the wrong part!
March 29, 2021

I ordered a microwave power cord to replace the one a mouse chewed through and they sent me a European plug cord. They wont take phone calls because of covid so I'm still waiting for an email response to return the item for full cost including shipping. The part #5 on their diagram is what I ordered, the black cord is what they sent. If you google manufacture# ******* you'll see it should be a gray cord with a standard US 3 prong plug.

Date of experience: March 29, 2021
Florida
1 review
2 helpful votes
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LG Dryer Part
March 29, 2021

Part PS*******-Condenser Assembly was needed for our LG dryer my wife uses heavily. After having a service guy who services the LG supply chain suggested this was part with the problem in having our dryer work efficiently and quoting us an outrageous rate, including labor, I decided to do a little research. Thank goodness for Part Select. Got the part needed quickly and less than what was quoted. And labor? What labor? You just slip out the old condenser and slip in the new one. Save yourself a few bucks! Very helpful site and will continue using them for all our future laundry needs.

Date of experience: March 29, 2021
Missouri
1 review
1 helpful vote
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Received parts today
March 28, 2021

Received my parts today for my freezer. Everything went together as it should. The only problem was there was no responses to questions sent by e-mail. If I had to rate customer service it would be 1 star. It would save everyone a lot of stress if you would just communicate.

Date of experience: March 27, 2021
Virginia
1 review
0 helpful votes
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Need a part for a large air conditioner, looked in the manual for a part number. Once this was found,
Looked on the Internet and found that Part Select had the part in stock. Very operator friendly ordering/payment procedure. Very good communications through the shipping process and received
The part in two days. If addition parts are needed, this will be my go to vendor. Great follow up after
The part was received to make sure everything was going as planned.

Date of experience: March 26, 2021
Georgia
1 review
2 helpful votes
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I needed a shelf bracket for my refrigerator and the parts identification process and purchase could not have been easier. I uploaded a photo of the label that included the model and serial number. The site then took me to parts diagrams. I found the part easily, clicked to purchase and it showed up in a few days and was the exact right part. I do a lot of online shopping and this site is among the absolute best of any that I have used. I was impressed.

Date of experience: March 25, 2021
Virginia
1 review
0 helpful votes
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My microwave/exhaust fan combo had a vent grille that was broken and would not stay in place. I went online and easily for the replacement part on the company's website. It was delivered very quickly and was the exact part I needed. Had it installed in minutes.

Date of experience: March 25, 2021
Florida
1 review
0 helpful votes
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Great experience
March 24, 2021

Super fast delivery and part worked perfectly. Website was helpful and easy to use. Will definitely order from here again!

Date of experience: March 24, 2021
Canada
1 review
0 helpful votes
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Brutal
March 22, 2021

Horrible service and I get that covid is messing everything up but 3+ months of waiting with at least 3 different dates given for when it would be shipped and still by the time it was cancelled it still wasn't even out for delivery. It was for a dryer belt, and turns out going local got me it by this Thursday. Thankfully an entire shutdown came and went in the meantime so everything is open again.

Date of experience: March 22, 2021
Illinois
1 review
0 helpful votes
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Replaced glass
March 22, 2021

The picture with each part labeled was a huge help to determine which glass I needed. Other websites described one thing but showed something else and I could not tell if I was buying the right piece. Tehir website had a diagram and numbered each piece. Made it so east. Fit perfect!

Date of experience: March 22, 2021
Minnesota
1 review
0 helpful votes
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Horrendous, stay away
March 22, 2021

Ordered part over a month ago, no one answering phones, no one answering emails, blaming COVID. I just submitted a refund request, I will see how good they are at that. I am contemplated an inquiry from Commerce Department.

Date of experience: March 22, 2021
Oregon
2 reviews
0 helpful votes
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Prompt Delivery
March 20, 2021

Very pleased with the response and delivery of the part that was ordered. (Refrigerator shelf) Owning rentals it is wonderful to have fast response when something needs to be replaced.

Date of experience: March 20, 2021

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada