business logo of PartSelect

PartSelectReviews 2,146

3.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate PartSelect?
grey star
grey star
grey star
grey star
grey star

PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
This company does not typically respond to reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Maria A.
Unfollow Maria A.
Share Review
Report Review

Dishwasher racks were worn and rusty. Easy to find replacements on website by Frigidaire Model number.
I received very quickly- 5 days- and exactly what I needed! They have everything in case I need another part.

Date of experience: April 29, 2021
New Jersey
1 review
0 helpful votes
Follow Larry G.
Unfollow Larry G.
Share Review
Report Review

Part worked correctly
April 28, 2021

Ordered the incorrect part originally but did not realize it until after I installed it. The dish dryer in my dishwasher was not working properly. Did a little more research and with the assistance of the website was able to identify the proper part and it works correctly after installation.

Date of experience: April 28, 2021
Florida
1 review
0 helpful votes
Follow Jose S.
Unfollow Jose S.
Share Review
Report Review

Parts
April 27, 2021

After two weeks, I am still waiting for an answer regarding my claim with this company.
They only send me half of the part that was requested after charging an abusive amount of money.
I have read similar complaints from other customers.
Be aware!

Date of experience: April 27, 2021
California
2 reviews
0 helpful votes
Follow Michael H.
Unfollow Michael H.
Share Review
Report Review

13 days for delivery.
April 27, 2021

Took almost 2 weeks to get a hose for my dishwasher. Very disappointed with their shipment method which cost twice as much as my part. Also ended up ordering hose clamps from another vendor as the parts available were $60 instead of the $2 I spent.

Date of experience: April 27, 2021
Montana
1 review
0 helpful votes
Follow Tom P.
Unfollow Tom P.
Share Review
Report Review

My entire experience with PartsSelect was impressive! I was able to find my washing machine, determine the issue, order the part and then watch a step-by-step video exactly how to repair my machine! They will be my first stop for any home appliance repair needs for sure every time!

Date of experience: April 26, 2021
Illinois
1 review
0 helpful votes
Follow paula h.
Unfollow paula h.
Share Review
Report Review

Easy part finder!
April 24, 2021

I had already reserved a repairman when a neighbor told me that the part I needed was a small spring for my French door refrigerator. I quickly looked up it's name and model number on this site and found the part in a few seconds. They display each part of the refrigerator separately with all, including the smallest part neatly diagrammed. I found the 2 inch spring very quickly on the list for the left French door, ordered it and I had it in my hand one day later. It was under $5! My neighbor installed it in minutes and I canceled my repair reservation.

Date of experience: April 23, 2021
California
1 review
0 helpful votes
Follow Diane M.
Unfollow Diane M.
Share Review
Report Review

Excellent
April 22, 2021

Everything was perfect- from speaking to customer service agent who helped me order the right part, to receiving my item quickly. Thank you!

Date of experience: April 22, 2021
Florida
1 review
0 helpful votes
Follow Gordon M.
Unfollow Gordon M.
Share Review
Report Review

I needed an icemaker for my refrigerator, I entered the model and ordered, came and installed easily with their online instructions and pictures

Date of experience: April 20, 2021
Ohio
1 review
0 helpful votes
Follow Real S.
Unfollow Real S.
Share Review
Report Review

Purchased a waterline for my fridge, I was hosting and needed to get my ice maker working ASAP. Amazon had the part cheaper but wasn't going to arrive in time. I chose part select because they say "1.8 day delivery average", but I guess in my case it wasn't. Took a couple days just to ship it off and a few to receive. Did not arrive in time.

Date of experience: April 19, 2021
California
1 review
1 helpful vote
Follow Mari L.
Unfollow Mari L.
Share Review
Report Review

One of the worries when you order is that you will not get the correct part or that it won't fit right. PartSelect makes it easy and reassuring by having you input the model number (which is easily found in the unit). The part came quicker than anticipated and very securely packaged. I was happy with the pricing as well.
I would definitely order from them again and would recommend PartSelect to anyone looking for appliance parts.

Date of experience: April 19, 2021
Missouri
1 review
0 helpful votes
Follow Judy E.
Unfollow Judy E.
Share Review
Report Review

This companies name came up when I Googled the name and part for our microwave model. The price was very reasonable. We received the item within 5 days and it is a perfect fit.

Date of experience: April 19, 2021
Colorado
2 reviews
0 helpful votes
Follow Scott G.
Unfollow Scott G.
Share Review
Report Review

Every part imaginable
April 18, 2021

Searched multiple sites for a specific part, with no luck, until I came across Part Select. They not only had my part, but nearly every part I could think of to search for. Easy purchase, fast shipping.

Date of experience: April 17, 2021
New Jersey
1 review
0 helpful votes
Follow Chris K.
Unfollow Chris K.
Share Review
Report Review

This website made it so easy to find a lint replacement part for my dryer. I really thought it was going to be a hassle to find the exact part, but it wasn't! I'm not overly tech savvy, but I found what I needed and ordered it in less than five minutes. I was so happy and amazed:)
The part arrived as promised and is a perfect fit.
I definitely recommend PartSelect! :) Thank you

Date of experience: April 17, 2021
Pennsylvania
1 review
0 helpful votes
Follow Elizabeth R.
Unfollow Elizabeth R.
Share Review
Report Review

I was so pleased with finding this site, they have it all and fast delivery. My fridge looks new. And I don't need needle nose pliers to turn my dryer on anymore.

Date of experience: April 15, 2021
South Carolina
1 review
0 helpful votes
Follow Larry W.
Unfollow Larry W.
Share Review
Report Review

Fridge door insert
April 16, 2021

The item was exact manufacturer part was not a knock off, good quality and fast delivery highly recommend. Also this was easy install just slid in no detail on installation priocess

Date of experience: April 15, 2021
Utah
1 review
1 helpful vote
Follow Kellie I.
Unfollow Kellie I.
Share Review
Report Review

We ordered a part almost 2 weeks ago for our dryer. There wasn't an option for faster shipping but their site states if you order within a certain time frame they'll ship it that day. If I follow the link for shipping it shows that the scheduled shipping is pending. I'll be ordering my part from Appliance Parts Pros and selecting their over night shipping since I've already waited 2 weeks for a heating element, and return the one I bought from Parts Plus.

Date of experience: April 12, 2021
Mississippi
1 review
0 helpful votes
Follow Amy S.
Unfollow Amy S.
Share Review
Report Review

Placed an order and it shipped the same day. When FedEx lost my package the customer service rep was so helpful and got a new one shipped out right away!

Date of experience: April 12, 2021
Washington
2 reviews
2 helpful votes
Follow Lisa s.
Unfollow Lisa s.
Share Review
Report Review

Great website
April 11, 2021

Got exactly what I needed in a timely manner. There was also a helpful install video link they sent with it. Great website.

Date of experience: April 10, 2021
North Carolina
1 review
0 helpful votes
Follow Linda P.
Unfollow Linda P.
Share Review
Report Review

I had a broken bin in my refrigerator and found a new one on Parts Select. The price was great and it was shipped within 2 days. I am very happy with this company and would use it for any future items I might need.

Date of experience: April 10, 2021
New York
1 review
0 helpful votes
Follow Lisa C.
Unfollow Lisa C.
Share Review
Report Review

Replacement heaven
April 8, 2021

I purchased a new stove for my tenants and they never told me it was missing an oven rack. It wasn't available from the retailer so Partselect filled the bill. The website is super easy to navigate and the delivery was super fast. I will definitely use them again and recommend that you do the same

Date of experience: April 8, 2021

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada