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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Texas
1 review
0 helpful votes
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Oven Igniter
May 20, 2021

PartSelect made it so easy to find the part I needed for my oven. Upon researching what was wrong with my oven, I figured out it was the igniter. I was able to put in the model of my oven to find the right part. PartSelect even had a video that showed how to replace the part.

Date of experience: May 19, 2021
Wisconsin
1 review
0 helpful votes
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Refrigerator
May 20, 2021

Great site, you are sent to the correct part for fixing the issue with your appliance, just select the symptom, even some videos... Will definitely use again and recommend to everyone

Date of experience: May 19, 2021
Georgia
1 review
0 helpful votes
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The unit came just as the description on the website. The unit was easy to install and we are pleased!

Date of experience: May 19, 2021
Massachusetts
1 review
3 helpful votes
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I found the part I needed to repair my lawnmower on PartSelect. The item description included this gem:
"Order within the next 9 hrs and your part ships today!"
What that means is that they will print a FedEx label today. It took 5 days for the part to actually ship, and a total of 11 days to arrive. Don't buy from this outfit if you need your part fast.

Date of experience: May 18, 2021
Virginia
1 review
0 helpful votes
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After doing some research about the symptoms, this website had the manual to the unit, plus instructions on how to find where the parts were located in the unit and how to install the parts. These were step by step instructions. Problem has been fixed by replacing the defrost timer, the defrost heater and sensor in the freezer. The freezer had frost on the back wall and upon removing the back wall, found there was frost on the coils. This 10+ old GE unit is working like new again.

Date of experience: May 16, 2021
Texas
2 reviews
0 helpful votes
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Genuine parts
May 16, 2021

My Whirlpool dishwashers upper track broke and I searched everywhere for this part, even on Whirlpool.com and could not locate the correct part needed. I fell upon PartSelect in my searches, and there it was! It was exactly what was needed, easy instructions and install. My dishwasher was fixed quicker than I could find the part. I'd recommend this site for genuine appliance parts need for your home. Parts were not plastic, which was why the others one broke so quickly, and work as though it was never broken. Don't hesitate to use this site.

Date of experience: May 15, 2021
Texas
1 review
0 helpful votes
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I required replacement parts for my Hitachi Nailer and I received everything, and the Nailer is back in operation. I'm Very happy!

Date of experience: May 12, 2021
North Carolina
1 review
0 helpful votes
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Sensor
May 12, 2021

I received excellent service from this company. Order was shipped promptly and I had no problems at all.

Date of experience: May 12, 2021
Maryland
1 review
0 helpful votes
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Like new fridge in no time!
May 12, 2021

For several years, I struggled with a cracked crisper drawer in the fridge. Every time I used it I silently thought " We should replace this", but that seemed like such a hassle. Recently, when cleaning out the fridge, the cracked bin was too much and I took a deep breath and decided to try to replace it.

The process, through PartSelect, could not possibly have been any easier or faster! I found PartSelect online, was easily guided through to find my fridge model and then the part to be replaced. I ordered it and i had my new crisper drawer in my fridge in no time…I believe that I ordered it on a Sunday and had it in place on Wednesday! Thank you, PartSelect! If I had known it would be this easy, I would have visited your site when it first cracked.

Date of experience: May 12, 2021
Texas
2 reviews
0 helpful votes
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Light bulb
May 12, 2021

I tried to find a bulb for my refrigerator and I look everywhere and then I came across this website and they had it.

Date of experience: May 11, 2021
Tennessee
2 reviews
0 helpful votes
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This purchase was one of several I've done with PartSelect.com. Once again, the transaction was flawless. This time, it was an ice maker auger and drawer for our 20-year old GE refrigerator. The part was exactly what we needed. It arrived sooner than expected. It was a genuine GE part. It was packaged very well and was a perfect fit.
My previous purchases from them have gone the same way. This is an excellent company with which to do business. No worries - if you need to do a return, it is a seamless process. I've had to return one part, not because it was wrong but, because we decided to replace the appliance instead of repair it. The return process was simple and the credit appeared on my card sooner than expected.
Even though I found this part a few dollars cheaper on another website, I opted to buy from PartSelect.com again because of how they have treated me in the past. Sometimes, saving a few dollars elsewhere isn't worth the risk when you have a sure thing going. This is one of those times.

Date of experience: May 11, 2021
Florida
1 review
0 helpful votes
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I highly recommend PartSelect. We needed to replace a shelf which broke in our refrigerator. After contacting local parts houses to be told it would take at least 3 weeks to receive the shelf, we found PartSelect online. The website was so easy to use. I placed my order and the new shelf arrived in 5 days and was perfect. I will definitely use PartSelect for any future appliance parts needs.

Date of experience: May 10, 2021
Tennessee
1 review
0 helpful votes
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Easy to find part number. Easy to order. Arrived quickly. Will order from Partselect.com again. Great

Date of experience: May 9, 2021
California
1 review
0 helpful votes
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I have a a15 year old Jenn Aire stove and oven. I have been looking for burner parts on the web for weeks and could not find anyone who had what I was looking for at a decent price. I found partselect and they not only had my parts but their price was amazing! I will order from them again for sure.

Date of experience: May 8, 2021
Michigan
1 review
0 helpful votes
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Lawnmower parts
May 7, 2021

Parts needed were very easy to find on website. Came in a timely manner. Ordered before and had the same great service.

Date of experience: May 7, 2021
Utah
1 review
0 helpful votes
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This website twice now. I love them! They are so very thorough in their videos instructing you how to install your new part. I am not versed well in the mechanics of appliances of any kind. But their videos, even though I might not have the exact same machine as the video, they are still able to describe and show how to install the parts I needed. Prices are great! And supplies are well stocked. THANK YOU!

Date of experience: May 4, 2021
Illinois
1 review
0 helpful votes
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Quick Ship | Great Instructions
May 3, 2021

I had an extended warranty on my Whirlpool dishwasher, the appliance repairman came out and said it would take 2 weeks to get parts for my top rack slide... 3 months later and they still couldn't get the part. I called Lowe's and got refunded for my dishwasher and found the part myself on PartSelect. They shipped it to me and provided an excellent install video. Fixed myself in 7 days what the warranty department couldn't in 3 months.

Date of experience: May 3, 2021
Maryland
1 review
0 helpful votes
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PartSelect Rocks
May 3, 2021

I've bought parts and fixed more household appliances using partselect than is worth enumerating here. What I can say is that the parts have always been authenticate, they have always worked, and the instructions on the site have always been spot on. PartSelect has saved me a bunch of heart ache and money.

Date of experience: May 3, 2021
Oregon
6 reviews
1 helpful vote
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They were NO help in assisting!
May 1, 2021

I did not get the discounts offered, even after I emailed. I paid extra for expedited shipping, it took 2 weeks. It was a bad experience.

Date of experience: May 1, 2021
Iowa
1 review
0 helpful votes
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Excellent Service!
April 30, 2021

I needed to replace the drip pans on my Maytag electric stove and found them easily on the PartSelect website. The items arrived quickly and fit perfectly. I will definitely use this site again.

Date of experience: April 30, 2021

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada