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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Colorado
1 review
0 helpful votes
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PartSelect saved the day!
June 11, 2021

Our LG dryer is eight years old and the lint filter cracked in half. I checked the manufacturer's website and they didn't even have that model anymore. I found partselect.com and they had the filter we needed at a great price. Checking out was easy and delivery was fast.

Date of experience: June 11, 2021
North Carolina
1 review
0 helpful votes
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We weren't willing to buy a new dishwasher quite yet. Site was easy to use to determine which part I needed. Purchased the whole sprayer kit and received tracking for shipment. Parts arrived as requested. No more hand-washing. Thanks for the easy-to-use website, diagrams, comments. Highly recommend!

Date of experience: June 10, 2021
Virginia
1 review
0 helpful votes
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Slow shipping
June 8, 2021

Item was lost in shipping and finally showed up 11 days after order with a FedEx relabel on it. Guess the original label was damaged. Hard to run a business when parts take this long

Date of experience: June 8, 2021
New York
1 review
0 helpful votes
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LG washing machine not drying well. Wife complained and suggested a new machine. I researched the issue, came cross your site, followed the excellent instructional video on the part replacement which raised my confidence to purchase and do it myself. I did just that, ordered the part, delivery was on time now and my LG washing machine has been working perfectly ever since. Wife happy and I saved myself a new machine bill. Thank you PartSelect!

Date of experience: June 8, 2021
Texas
1 review
0 helpful votes
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Definitely recommend!
June 6, 2021

I found the parts I needed easily and with pictures to confirm. I ordered the parts I thought I needed, only to find out once I took the dryer apart, that it was a different part broken than I ordered. I ordered the correct part and started the return process on the other. It was super easy and I got a refund within a few days and my new part the next day. Great customer service and OEM parts, very pleased with Partselect

Date of experience: June 4, 2021
Arizona
1 review
0 helpful votes
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Best Service
June 4, 2021

Very happy I decided to give PartsSelect a try. Part was as described, easy to replace as per instructions, fast shipping a plus! Will definitely be using this place again for any future needs.

Date of experience: June 3, 2021
Pennsylvania
1 review
0 helpful votes
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My part came really fast and is exactly what I needed! I needed a part for my GE microwave and it works perfectly now.

Date of experience: June 2, 2021
Arkansas
1 review
0 helpful votes
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Fast and easy!
June 2, 2021

Excellent website that had exactly what I needed. The lint screen on my dryer was wearing out, and I needed a new one. With the model number of my dryer in hand, I was able to quickly/easily visit the website and find a replacement lint screen. It was promptly shipped to my home for a great price! I would recommend Partselect to anyone looking for replacement parts for their major home appliances.

Date of experience: June 2, 2021
Texas
1 review
0 helpful votes
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Fast and exactly what i needed
June 2, 2021

Easy to find the part i needed to fix my fridge. Video installation was very helpful. Ordered two parts and received them faster than expected! Excellent job!

Date of experience: June 1, 2021
Florida
1 review
0 helpful votes
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Pictures were ok to locate part - could be better for closer up view.
Product ordering very smooth.
Shipping - didn't pay extra - came fast and timely.

Install directions are not required in their website - and a couple people posted only part of direction. After massive searching on youtube, i found additional help to remove lid - not related directly to this part, and finally got it installed.

6 other screws need to be removed to lift lid and unscrew the hinge bushing. Have added to this post

Ordered from PartSelect before - will be back again if needed.

Date of experience: May 30, 2021
New Jersey
1 review
2 helpful votes
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Still waiting for my part!
May 27, 2021

I paid three times more for shipping and still have not received my part. Do not recommend next time I will just order from Amazon.

Date of experience: May 27, 2021
New Hampshire
1 review
0 helpful votes
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This is the third part we have replaced in our JennAir Refrigerator using Part Select. The parts are easy to find, easy to determine based on the problem, which part to replace. First Defrost Timer was defective. No problem. Reported defect, were credited for part and ordered another. Videos walking through steps to install new part are excellent! Our bottom freezer was leaking water onto the freezer floor and freezing. The Defrost Timer has fixed the problem! We are so happy Part Select is there!

Date of experience: May 27, 2021
Massachusetts
1 review
0 helpful votes
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My dryer stopped tumbling, but still put out heat. A friend recommended PartsSelect, I called, they recommended a new belt, it arrived in two days. My friend said "Let's watch the video on the website." We did, it was detailed and thorough. We had it back together in a half hour! And it worked!

Date of experience: May 26, 2021
Florida
2 reviews
1 helpful vote
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Third time I used this source for trouble shooting and part recommendation. All worked out great. However, on this particular repair, Frigidaire Affinity stack clothes dryer, the video solution covered a non stack dryer so I had to find a compatible video on Utube for assistance.

Date of experience: May 26, 2021
New Jersey
1 review
0 helpful votes
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The part that was provided for our dishwasher works better than the original factory part. The video on how to install it was spot on. Very satisfied.

Date of experience: May 26, 2021
Nevada
1 review
0 helpful votes
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Issue fixed
May 26, 2021

My condenser fan stopped working. Partselect had the fan in stock, shipped it in a few days and supplied links on how to replace. The fan was priced right. Could not ask for anything more.

Date of experience: May 25, 2021
New York
1 review
0 helpful votes
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Fridge drawer rail
May 25, 2021

Great service. The part was delivered quickly and worked perfectly to replace the broken drawer rail.

Date of experience: May 25, 2021
New York
1 review
0 helpful votes
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I have repaired several of my own appliances using Parts Select. I think I have saves at least $2,000
(Washing Machine, Dish Washer, Refrigerator, Ice Maker, Gas Range) Repair people usually charge ~$150 to respond & diagnose then more when they return to install the parts and labor. Average appliance repair person cost is $275 to $350. At that rate you aren't sure what will happen next so you go purchase a new appliance.
Parts Select is your alternative.
Im not a mechanic. Just enter the Make & Model # and look up your problem on Parts Select website.
Troubleshooting tips are listed along with You Tube Videos on how to easily install the part.
Most repairs are much easier than you imagine.
I once ordered an unneeded part and was able to return it for full price.

Date of experience: May 22, 2021
Colorado
1 review
0 helpful votes
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Dishwasher rack
May 22, 2021

This rack was delivered in jig time and fits perfectly. Thank you. Makes a big difference in the appearance of the inside of the older appliance. I found the rack after entering the model number of the dishwasher. Easy peasy. I appreciated your prompt service and attention in this purchase.

Date of experience: May 21, 2021
Pennsylvania
1 review
0 helpful votes
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Helpful and Easy
May 21, 2021

A couple of plastic pieces that hold the top rack broke on my parent's Maytag dishwasher. I found PartSelect online and searched for the model number of the dishwasher. I was able to identify the parts that I needed from their helpful parts manual. I ordered the 3 parts I needed and then watched some of the installation videos on their website. I couldn't believe that I wouldn't even need any tools to make the repairs. The parts came within a few days. I then proceeded to fix the dishwasher in 15 minutes. I couldn't believe how easy it was to fix. I am so glad that we didn't have to call a plumber for this simple job. Thank you PartSelect for helping me to fix this problem quickly and easily.

Date of experience: May 20, 2021

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada