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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Indiana
1 review
0 helpful votes
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Stove igniter
July 11, 2021

My oven was not heating up. I list my problem and information. Got my diagnosis and part to correct the problem. Install it with help from the site. My oven works just fine. Thank you.

Date of experience: July 10, 2021
Texas
1 review
0 helpful votes
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Every part I have ordered has been correct usually OEM, reasonably priced, and fast sometimes free delivery! Customer service was on point when I did call about parts! Parts sources are amazing when looking for what you need! You get the breakdowns!

Date of experience: July 9, 2021
New York
2 reviews
0 helpful votes
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I HIGHLY recommend this site. Fair prices, super fast shipping! My 2 year old granddaughter broke one of the shelves, and PartSelect replaced it.

Date of experience: July 8, 2021
Texas
1 review
0 helpful votes
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Great prices
July 7, 2021

Ordered a drawer part for our fridge, great price, factory brand, worked like a charm, fit was perfect. Shipping was super quick, got here in two days.

Date of experience: July 6, 2021
California
1 review
0 helpful votes
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FINALLY Found the part I needed!
July 7, 2021

I had a great experience on this website! They had the "elusive" part to make my dishwasher rack hold tight again, fast shipping and a great price. I wish I had stared here instead of wasting $$ on Amazon on parts that didn't fit right!

Date of experience: July 6, 2021
Georgia
1 review
0 helpful votes
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Appliances parts
July 6, 2021

They had exactly what I was looking for to replace parts from my side-by-side GE refrigerator. Fridge looks like new after a few drawers where cracked broken

Date of experience: July 5, 2021
Canada
1 review
0 helpful votes
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Light went out in fridge. The obvious, the bulb, was not the issue. Went on YouTube and watched a very informative video. He advised that if you enter the model number into the PartSelect website, you could look for your issue, see how frequent that issue occurs (so you could plan what to check first) and then the correct part comes up. No searching trying to figure out the correct one for your appliance. LOVE THE EASE. The only downside for me was I thought the shipping of 8.00 was a little high and then how long it took to receive the part. Could barely see in the fridge without inside light. But, back on the upside, they then suggest a video for you to view showing you how to install said part. The whole support experience was helpful since, I admit, I had no idea the little triangle in the fridge that triggers the light turning off popped out and had an electrical attachment that can fail. Because of ease I would still use the company again.

Date of experience: July 1, 2021
Virginia
1 review
0 helpful votes
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Dryer belt
July 1, 2021

The part was just what I ordered. It came with a how to video which was very helpful and made the repair process easy. Saving me a bunch of money.and the dryer works great.

Date of experience: July 1, 2021
Ohio
1 review
0 helpful votes
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Perfect fit
July 1, 2021

I got a part to fix a microwave door at one of my rentals. Literally had the panel off, the new part installed and back together working perfectly in under 10 minutes. The part was very easy to locate on the website and was the exact part that I needed.

Date of experience: July 1, 2021
New York
1 review
0 helpful votes
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QUICK N EASY!
July 1, 2021

Easy site to navigate, easy to find parts with diagrams pricing thats hard to beat. Very fast normal shipping.

Date of experience: July 1, 2021
Tennessee
1 review
0 helpful votes
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Have what is needed
June 30, 2021

I have an older washing machine that I purchased for my daughter Maytag Neptune, I like this washing machine series, but was missing a piece I was afraid I would not find. To my relief parts select had and at a reasonable price!

Date of experience: June 30, 2021
Virginia
1 review
0 helpful votes
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Delivered on time, part was correct and worked great. No issues with installing and probably saved us a lot of money!

Date of experience: June 29, 2021
Connecticut
1 review
0 helpful votes
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Quality parts
June 29, 2021

I had ordered 3 microwave door switches from Amazon. Did not get any warranty and was a little skeptical because of that. Two of the 3 switches stopped working after a day. Ordered same switches from Partselect and came with one year warranty and exact replica of original switches. It's been two months and microwave still working after I installed them. There's an old saying that you get what you pay for. I will definitely use Partselcet again to order parts for my appliances if I need to.

Date of experience: June 29, 2021
New York
1 review
0 helpful votes
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Excellent
June 29, 2021

Part select is and excellent company. They have a large selection, fair prices and quick delivery. Have used them several times.

Date of experience: June 29, 2021
Virginia
1 review
0 helpful votes
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Shelf Replacement
June 27, 2021

I googled the door shelf that I needed after my mom broke the one in the refrigerator. I ordered the shelf that looked like the broken one. When I received it, it was a perfect match. The part was shipped on the same day that I ordered it.

Date of experience: June 27, 2021
Pennsylvania
1 review
1 helpful vote
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Biggest scam
June 26, 2021

I called and spoke to someone so I received the proper parts. 2 out of the 4 parts I ordered were not for my brand. They actually try and make you repurchase the same part twice to get a refund. I was even sent a used 277.00 part. Sounds ridiculous, right. Be extremely cautious. And this whole circus act took over 4 weeks not their 3-5 business days!

Date of experience: June 26, 2021
Ohio
2 reviews
0 helpful votes
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The refrigerator needed a new door hinge. Being an older model I wasn't sure I could even find the part. Part Select not only had the part, they also had an awesome video showing and explaining every step for removing the door, removing the old hinge, installing the new hinge, reinstalling the door, and adjusting/aligning the door. I'm pretty handy and could have figured it out, but this video was super. The video was complete with closeup views of the screws, bolts, etc. and it covered everything in less than 7 minutes. The video alone was worth more than I could have saved scrounging a cheap or used part from some other online seller. And, if the video wasn't enough, the email that notified my of the shipping of the order, included a link to the video and brief text version of the installation directions (attached an image of that part of the email). You get what you pay for and Part Select was an excellent deal.

Date of experience: June 24, 2021
Tennessee
1 review
0 helpful votes
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East 2 find parts, fast ship. $200 for 4 top rack roller assy. & new utensil basket vs $1300 4 new washer. Recommend business. Will use PartSelect 4 future parts needs.

Date of experience: June 17, 2021
Kentucky
1 review
0 helpful votes
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So excited!
June 13, 2021

My daughter used this fridge for several years before me, going without the missing part. So when she gifted me the fridge I was determined to find the part and, luckily, I stumbled upon Partselect.com. The part was easy to find on their site, easy to order and came within a couple days. I replaced it myself and am so extremely satisfied with everything concerning my experience. Would definitely recommend this site to everyone looking for missing parts. I give them an A+

Date of experience: June 12, 2021
Massachusetts
2 reviews
0 helpful votes
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Perfect
June 13, 2021

Well described, easy to find, quick shipping, butta-bing, butta-bang, butta-boom... done! Couldn't be easier, faster, or of more value for the OEM part I needed.

Date of experience: June 12, 2021

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada