business logo of PartSelect

PartSelectReviews 2,146

3.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate PartSelect?
grey star
grey star
grey star
grey star
grey star

PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
This company does not typically respond to reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Anne L.
Unfollow Anne L.
Share Review
Report Review

Great Service
February 24, 2022

I have ordered parts several times from Part Select. The parts ordered are received very quickly and the received parts have always been exactly what we ordered. Parts Select is our go-to place for dependable service.

Date of experience: February 23, 2022
Florida
1 review
0 helpful votes
Follow C M.
Unfollow C M.
Share Review
Report Review

Website
February 23, 2022

When I had to replace my oven racks, I was lost to where to go. I ran across partselect.com and took a chance. The website's directions were easy to follow for someone who does not do a lot of online shopping. The product was delivered on time and fit perfectly.

Date of experience: February 23, 2022
Maryland
1 review
0 helpful votes
Follow A D.
Unfollow A D.
Share Review
Report Review

Finding the correct heating element OEM replacement part I needed to repair my old 1987 Frigidaire range was very easy using this site by typing in the model number I found inside the range door.
PartSelects replacement part was even cheaper than the Frigidaire website.
And the part was shipped on schedule and arrived before the estimated time of delivery.
My son installed the part in 5 minutes and my oven works great, and just like new again.
I saved myself $900 about the cost for a brand new range oven.
PartsSelect had fast delivery, and it was a great price for the replacement part…. And I could not ask for anything more.

Date of experience: February 19, 2022
Washington
1 review
0 helpful votes
Follow Hossein P.
Unfollow Hossein P.
Share Review
Report Review

Refrigerator Part
February 19, 2022

I found a refrigerator part that was not available anywhere on partselect. It was delivered on time, and solved my problem.

Date of experience: February 18, 2022
Georgia
1 review
0 helpful votes
Follow Rhonda S.
Unfollow Rhonda S.
Share Review
Report Review

You can't go wrong with this site for all the parts you will need! Customized to exact model you submit.

Date of experience: February 17, 2022
Arizona
1 review
0 helpful votes
Follow Kimberly T.
Unfollow Kimberly T.
Share Review
Report Review

Worked great
February 17, 2022

I was worried about getting a part and trying to replace it myself but it worked. We had our oven heating element stop working and ordered the part and it came packaged will and was quick.
Thank you and it went smoothly

Date of experience: February 16, 2022
Canada
1 review
0 helpful votes
Follow Dissatisfied C.
Unfollow Dissatisfied C.
Share Review
Report Review

Purchased a couple of replacement parts from Part Select for my Whirlpool dishwasher. One of the replacement parts was clearly a returned item from a previous order that Part Select had resealed in the OEM part bag and tried to pass off as a new part item.

To make matter worst, this replacement part (namely, door latch bracket kit) Part Select sent to me is not the actual OEM part that I had order. The door latch bracket kit that was sent to me had an extra plastic part that was meant for a dishwasher that only has one sensor (NOT two) to regulate the door actuator. Instead of returning the door latch bracket kit to Part Select, I had to modified it to fit two sensors that comes with my dishwasher in order to make the door latch bracket kit to work properly.

Wrote an email to Part Select and never got a reply. I will never use this company again

Date of experience: February 15, 2022
North Carolina
1 review
0 helpful votes
Follow Brett A.
Unfollow Brett A.
Share Review
Report Review

I ordered late on a Monday and FedEx label was created on Tuesday. This means I should have had my part, at the latest, Friday. However, as of Friday my part hadn't even been shipped yet. Finally, over the weekend, the tracking now says that my package will be here Tuesday … 8 days after I ordered it and 4 days later than I should have received it. NEVER AGAIN WILL ORDER FROM THIS COMPANY.

Date of experience: February 14, 2022
Kentucky
1 review
0 helpful votes
Follow Robert T.
Unfollow Robert T.
Share Review
Report Review

PartSelect.com had the exact parts I needed (roller wheels for a Bosch dishwasher) and I received them in a short time. I'll definitely keep them in mind for any future purchases.

Date of experience: February 14, 2022
Tennessee
1 review
0 helpful votes
Follow Jess V.
Unfollow Jess V.
Share Review
Report Review

Never Received Parts, or Email Response
February 13, 2022

Unfortunately, I never received the parts that I ordered. It could have been FedEx's fault, but I reached out to PartSelect after doing everything on my end to track it down, and I never heard back. I included all the details of my order but never got a response until PS asked me to review my parts. My dryer is still broken, but now I need to find another website to order the parts from. :(

Date of experience: February 13, 2022
Texas
1 review
0 helpful votes
Follow Trev D.
Unfollow Trev D.
Share Review
Report Review

We ordered an igniter because our old one stopped working. At first the new igniter worked perfectly, but after 2 weeks the oven would not light again. We called a technician out just in case the root cause was not the igniter, but he identified the problem to be the new igniter.

Date of experience: February 13, 2022
District of Columbia
1 review
0 helpful votes
Follow Lesley M.
Unfollow Lesley M.
Share Review
Report Review

I ordered parts specifically for my make and model dishwasher. Exactly what I. Ended arrived, but no installation instructions. UTube search finally found me the right helper.

Date of experience: February 11, 2022
California
1 review
2 helpful votes
Follow Juliana R.
Unfollow Juliana R.
Share Review
Report Review

After 10 months never received my part
February 11, 2022

I bought on April a part that never revived and always they response after a couples days of asking because even customer services sucks! They told me the part has being produced because was out stock thing that never the website said when I was purchasing. Anyway after 10 months today they canceled the order and I never requested that so I wasted my time waiting all this time for something that I won't receive. So disrespectful a scam company

Date of experience: February 11, 2022
Massachusetts
1 review
0 helpful votes
Follow Bruce H.
Unfollow Bruce H.
Share Review
Report Review

Refrigerator shelf
February 11, 2022

Partselect website was easy to navigate to find shelf parts that were needed. Within a week I received the correct parts.

Date of experience: February 10, 2022
California
1 review
0 helpful votes
Follow Ali A.
Unfollow Ali A.
Share Review
Report Review

Stove part
February 9, 2022

Accurate part description on the site and delivery saved me hundreds by not replacing the appliance
Thank You

Date of experience: February 8, 2022
New York
1 review
0 helpful votes
Follow Sundance L.
Unfollow Sundance L.
Share Review
Report Review

A few orders later
February 7, 2022

I am very pleased with the service of this company, and ordered many different parts. Customer service is very good and kind. Delivery seems prompt.
However, the quality of the parts themselves (Whirlpool Duet washer Baffles) needed to be ordered over and over because they continue to break after 1-2 loads of laundry ( light laundry). Whirlpool manufacturing seems to be a broken. These partS are ridiculously easy to install. They install just fine with a confirmation "click". But they broke off ( 2 separate orders and two installations) within 1-2 wash loads. What gives? I'm terribly disappointed.

Date of experience: February 6, 2022
Kansas
1 review
0 helpful votes
Follow Norman K.
Unfollow Norman K.
Share Review
Report Review

Dryer repair
February 7, 2022

The part help me get the dryer a going, and the part was very good quality. It also can in the mail very fast.

Date of experience: February 6, 2022
California
1 review
0 helpful votes
Follow Thomas H.
Unfollow Thomas H.
Share Review
Report Review

Had the exact part I needed.
February 6, 2022

Ordered, and received the package on time and the exact parts I needed. The exact Frigidaire part and was easy to find.

Date of experience: February 5, 2022
Illinois
1 review
0 helpful votes
Follow Larry W.
Unfollow Larry W.
Share Review
Report Review

I have recently ordered a part for my Frigidaire range. The design had changed from the original part, but that was clearly stated in the product description.

Date of experience: February 5, 2022
Oklahoma
1 review
0 helpful votes
Follow Sally J.
Unfollow Sally J.
Share Review
Report Review

Easy part selecttion
February 4, 2022

The website is easy to use for selecting parts by appliance information. The part also is described in detail with photos. I watched a few videos and I was able to replace a drum belt on my dryer.

Date of experience: February 4, 2022

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada