On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.
We monitor reviews for authenticity
I've had to discuss parts for my dishwasher with several PS customer service agents - they each come to the phone and the issue with friendly, professional attitudes. PS has the parts I found nowhere else, and their shipping process is lightning fast.
Ordered the turn table plat, very good price, fast delivery took about a week for it to arrive. Works just as the original.
This site had manuals that we used to find the correct part. We also were able to find the part and order it. The part came in and my dryer is fixed.
Very dissatisfied I paid extra money for 2-3 day delivery and it took 6 days... I will take my business elsewhere in the future rather than pay extra money to be lied to!
Greatly recommend for repair parts! The right part are searched and found **BIG PLUS** with step by step videos attached every part you order!
Quick excellent service. Person was knowledgeable helpful and efficient. Needed a new ice machine container for whirlpool refrigerator. Husband installed it no problem.No complaints
Needed a new electronic control board for my GE Dishwasher and partselect.com was there for me. The website was easy to find my part. Delivery was right on time. Replaced the part with no problem and I am no longer washing by hand... yippee. Would definitely recommend partselect.
I found the parts I needed on their website cheaper than another site. They even had videos on how to do the repair. I had some questions about the parts being original equipment and if I need to order other parts to complete my repair. I called their customer service, and all my questions were answered with yes, they were original equipment and all parts I needed were included. I placed my order through their representative and had them in a very fast timely manner. EXCELLENT COMPANY to deal with!
I was looking for a Water Inlet Valve for my Amana Refrigerator and was having a hard time finding it. The ones I found were not original and it was in PartSelect that I found the perfect piece. Reasonable price, quality part and arrived quickly and well. Recommended 100%
Has used before, and as always... for appliances, they have what you need. Plus a great video series to help you get the job done. Will always come here when needed. Before and after photos attached!
Every time I order a part it is the correct one. Whenever a manufacturer part has been discontinued, Partselect always has the new updated replacement part and lets me know right then on the parts page. The shipping has been excellent, the parts always show up within a few days to a week. Always on time.
The part I needed was found easily on the PartSelect website. I placed the order and quickly received a response as to the status and expected delivery date of the part. Communication was received timely regarding shipment and delivery. The part was received well packaged and in perfect condition. I will definitely look to PartSelect for future needs!
Easy to negotiate the site, ordered easily. Part was just what it was supposed to be. Came quickly. Very pleased!
Part Select was helpful, with directing me to needing new heat sensor for our ge oven. And they included the probable need to re-calibrate oven heat:
So the selected temp was matched in the oven.
Now wife can resume baking breads and cookies, knowing the oven was back to 'like new' baking,
Thanks for making these repairs 'easy'
The parts are always top notch and fit every time. I especially like the "how to"videos and the troubleshooting section.
We bought a couple sets of drip pans for our electric stove that just didn't fit and drove me crazy trying to cook on uneven burners. Finally I decided to hit the internet and found the perfect fit! If I need replacements again, I know where to go!
Our dryer was making horrendous noise, and I suspected the problem was new rollers. PartSelect helped to confirm the problem and made finding new ones a breeze for my model (about 10 years old). I placed the order quickly and easily using secure, online payment and received the parts within a week (per their promise - I opted not to use expedited shipping). They had a video that gave me a great overview of what to do. Though I didn't follow it end-to-end, the repair was not hard. The result was a dryer that sounds like it did the day I bought it. Hopefully, I'm good to go for another decade. If not, I know where I'm going to turn for parts!
Was easy to identify what I needed, was easy to order and was sent quickly. Was as described and works great.
Was in a hurry for part. Ordered here because webpage states ships same day with average of 1.8 days for delivery. Placed order February 28 at 7:55 am. Received email from PartSelect stating it was shipped on February 28. FedEx tracking shows package did not arrive at FedEx for shipping until 6:34 pm March 1 and left facility 3:37 am March 2. Apparently average of 1.8 days means that's how long it takes someone to place in a box to ship and have ready for delivery. First time using this company that doesn't stock any parts just has them shipped and it will be the last.
Partselect.com had the exact fit triple element replacement part for my GE electric cooktop I needed because my original one stopped heating correctly. Price was fair & shipping was fast. New one works great.
Answer: Completely legit. My order was exactly what I needed and they arrived a day before I expected.
Answer: I called to place my order and they answered within a couple minutes. I called to let them know how pleased I was with my order when it arrived today and again they answered within a couple minutes.
Answer: Hello Shoyab, Thank you for your inquiry. How can we help you with your repair?
Answer: Hello Hassan, Thank you for contacting us. Based on your model number and our symptom list, the defrost thermostat is the most likely cause. You can test the part with a multi-meter to see if it is functioning properly.
Answer: I cannot answer for the company however, as a banker, I see charges come through clients accounts with similar errors and rarely is a small amount like that ever noticed by the company. I doubt they even noticed.
Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.