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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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North Carolina
2 reviews
0 helpful votes
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I've had to discuss parts for my dishwasher with several PS customer service agents - they each come to the phone and the issue with friendly, professional attitudes. PS has the parts I found nowhere else, and their shipping process is lightning fast.

Date of experience: March 24, 2022
Florida
1 review
0 helpful votes
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Microwave turn table
March 23, 2022

Ordered the turn table plat, very good price, fast delivery took about a week for it to arrive. Works just as the original.

Date of experience: March 23, 2022
Ohio
1 review
0 helpful votes
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Satisfied customer
March 22, 2022

This site had manuals that we used to find the correct part. We also were able to find the part and order it. The part came in and my dryer is fixed.

Date of experience: March 22, 2022
New York
1 review
0 helpful votes
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Very dissatisfied I paid extra money for 2-3 day delivery and it took 6 days... I will take my business elsewhere in the future rather than pay extra money to be lied to!

Date of experience: March 21, 2022
North Dakota
1 review
0 helpful votes
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Greatly recommend for repair parts! The right part are searched and found **BIG PLUS** with step by step videos attached every part you order!

Date of experience: March 19, 2022
New York
1 review
0 helpful votes
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Ice machine part
March 18, 2022

Quick excellent service. Person was knowledgeable helpful and efficient. Needed a new ice machine container for whirlpool refrigerator. Husband installed it no problem.No complaints

Date of experience: March 17, 2022
Texas
1 review
0 helpful votes
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Great Service!
March 17, 2022

Needed a new electronic control board for my GE Dishwasher and partselect.com was there for me. The website was easy to find my part. Delivery was right on time. Replaced the part with no problem and I am no longer washing by hand... yippee. Would definitely recommend partselect.

Date of experience: March 17, 2022
Illinois
1 review
0 helpful votes
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I found the parts I needed on their website cheaper than another site. They even had videos on how to do the repair. I had some questions about the parts being original equipment and if I need to order other parts to complete my repair. I called their customer service, and all my questions were answered with yes, they were original equipment and all parts I needed were included. I placed my order through their representative and had them in a very fast timely manner. EXCELLENT COMPANY to deal with!

Date of experience: March 15, 2022
Florida
2 reviews
0 helpful votes
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100% Good quality
March 14, 2022

I was looking for a Water Inlet Valve for my Amana Refrigerator and was having a hard time finding it. The ones I found were not original and it was in PartSelect that I found the perfect piece. Reasonable price, quality part and arrived quickly and well. Recommended 100%

Date of experience: March 14, 2022
Massachusetts
1 review
0 helpful votes
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Everything you need
March 12, 2022

Has used before, and as always... for appliances, they have what you need. Plus a great video series to help you get the job done. Will always come here when needed. Before and after photos attached!

Date of experience: March 11, 2022
Virginia
1 review
0 helpful votes
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Right part every time.
March 11, 2022

Every time I order a part it is the correct one. Whenever a manufacturer part has been discontinued, Partselect always has the new updated replacement part and lets me know right then on the parts page. The shipping has been excellent, the parts always show up within a few days to a week. Always on time.

Date of experience: March 11, 2022
Oregon
1 review
0 helpful votes
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Great service!
March 11, 2022

The part I needed was found easily on the PartSelect website. I placed the order and quickly received a response as to the status and expected delivery date of the part. Communication was received timely regarding shipment and delivery. The part was received well packaged and in perfect condition. I will definitely look to PartSelect for future needs!

Date of experience: March 11, 2022
Pennsylvania
1 review
0 helpful votes
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Very pleased
March 11, 2022

Easy to negotiate the site, ordered easily. Part was just what it was supposed to be. Came quickly. Very pleased!

Date of experience: March 10, 2022
Colorado
1 review
0 helpful votes
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Oven Sensor GE
March 11, 2022

Part Select was helpful, with directing me to needing new heat sensor for our ge oven. And they included the probable need to re-calibrate oven heat:
So the selected temp was matched in the oven.
Now wife can resume baking breads and cookies, knowing the oven was back to 'like new' baking,
Thanks for making these repairs 'easy'

Date of experience: March 10, 2022
Georgia
1 review
0 helpful votes
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Great place to purchase parts
March 10, 2022

The parts are always top notch and fit every time. I especially like the "how to"videos and the troubleshooting section.

Date of experience: March 10, 2022
Colorado
1 review
0 helpful votes
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Perfect fit
March 10, 2022

We bought a couple sets of drip pans for our electric stove that just didn't fit and drove me crazy trying to cook on uneven burners. Finally I decided to hit the internet and found the perfect fit! If I need replacements again, I know where to go!

Date of experience: March 9, 2022
California
2 reviews
0 helpful votes
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Our dryer was making horrendous noise, and I suspected the problem was new rollers. PartSelect helped to confirm the problem and made finding new ones a breeze for my model (about 10 years old). I placed the order quickly and easily using secure, online payment and received the parts within a week (per their promise - I opted not to use expedited shipping). They had a video that gave me a great overview of what to do. Though I didn't follow it end-to-end, the repair was not hard. The result was a dryer that sounds like it did the day I bought it. Hopefully, I'm good to go for another decade. If not, I know where I'm going to turn for parts!

Date of experience: March 6, 2022
Colorado
3 reviews
1 helpful vote
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Was easy to identify what I needed, was easy to order and was sent quickly. Was as described and works great.

Date of experience: March 3, 2022
Michigan
1 review
0 helpful votes
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Falsely advertise shipping
March 2, 2022

Was in a hurry for part. Ordered here because webpage states ships same day with average of 1.8 days for delivery. Placed order February 28 at 7:55 am. Received email from PartSelect stating it was shipped on February 28. FedEx tracking shows package did not arrive at FedEx for shipping until 6:34 pm March 1 and left facility 3:37 am March 2. Apparently average of 1.8 days means that's how long it takes someone to place in a box to ship and have ready for delivery. First time using this company that doesn't stock any parts just has them shipped and it will be the last.

Date of experience: March 2, 2022
New Jersey
3 reviews
0 helpful votes
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Right parts
March 1, 2022

Partselect.com had the exact fit triple element replacement part for my GE electric cooktop I needed because my original one stopped heating correctly. Price was fair & shipping was fast. New one works great.

Date of experience: February 28, 2022

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada