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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Texas
1 review
0 helpful votes
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Great!
June 11, 2022

I'm a female and always use this site to fix my appliances! They give self help videos and have diagrams I can see to see which part I need. I really dont know what I would do without this site!

Date of experience: June 11, 2022
Texas
1 review
0 helpful votes
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Awesome!
June 10, 2022

They had the parts I needed at a reasonable price. The parts were delivered earlier than expected! I will definitely order again!

Date of experience: June 9, 2022
Missouri
1 review
0 helpful votes
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I no longer bother looking for the best deal and superior customer service, I just go to Partselect, they are incredible.

Date of experience: June 9, 2022
Florida
1 review
0 helpful votes
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Warning! Never do business with this company! They will charge your credit card, not have the items you ordered then when you cancel they take forever
( and a lot of hassle) to get your refund!

Date of experience: June 9, 2022
New York
1 review
0 helpful votes
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Worst company
June 9, 2022

I ordered the part and after six-day when I call to see the status of my order they said that there was an issue whit the address of my home and one on the credit card that is why they canceled my order without notifying me that is ridiculous don't order from this company.

Date of experience: June 9, 2022
Wisconsin
1 review
0 helpful votes
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Great parts
June 8, 2022

Fast service, great video on how to install item. We followed it and it really helped our success in repairing our wash machine part.

Date of experience: June 7, 2022
Illinois
1 review
0 helpful votes
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6-3-2022
The parts for our Whirlpool refrigerator arrived in good shape and our refrigerator now works just fine.

Date of experience: June 3, 2022
California
2 reviews
0 helpful votes
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PartSelect was spot on, again
June 4, 2022

I've used PartSelect several times for different appliance parts and every time, they get it right the first time, delivered on time and always as promised. Always OEM products, not knock-offs. Phone Representative very knowledgeable about the parts I needed and helped me identify exactly what I needed. Superior and friendly service. PartSelect will continue to me my one and only solution for appliance parts.

Date of experience: June 3, 2022
Florida
1 review
2 helpful votes
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Fiasco
June 1, 2022

My PartSelect fiasco. Ordered a replacement ice machine. See the photos for how it arrived. I called and was told they would process a refund and, once I sent them photos, they would let me know if they wanted it sent back. Nine days later, no refund! I call again, and when it's clear I'm speaking to someone who won't take the time to review the order history, I ask for a supervisor. After a hold, no supervisor but I'm told they will process the refund on a "rush basis" in the next 3-5 days - that's their idea of "rush". I'm putting it in dispute with AMEX to avoid the wait. My recommendation: do business elsewhere.

Date of experience: June 1, 2022
South Carolina
1 review
0 helpful votes
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Refrigerator shelf replacement
May 28, 2022

I was SO thankful to find this website! We have an older model refrigerator, and it still works just fine but I accidentally broke the shelf frame that rests on the drawer… which coincidentally holds the majority of our food items. I was very pleased with how detailed and accurate this website described the specific part I was looking for, and how easy and quick it was to install. VERY VERY PLEASED! Highly recommend.

Date of experience: May 28, 2022
New Jersey
1 review
0 helpful votes
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I have purchased many items from your company and they were exactly what I needed. Your website was so easy to navigate and made it easy for a 78 year old women to find the items I needed to purchase.

Date of experience: May 26, 2022
Georgia
1 review
0 helpful votes
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Perfect fit
May 26, 2022

The gas tank lines on my weedeater dry-rotted. Searched for a gas tank replacement, as the filter and lines were unreplaceable due to them being integrated in the tank. Found the perfect replacement all over the web. But, PartSelect had the best price, and it was at my door within five days. I recommend this site all.

Date of experience: May 26, 2022
Tennessee
1 review
0 helpful votes
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Good service & price
May 23, 2022

I received the part for my microwave 4 days after I ordered it. The price was the lowest I could find. It was a genuine new GE part. Very satisfied

Date of experience: May 22, 2022
Montana
1 review
0 helpful votes
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Refrigerator door hinge was broken and door was making a loud popping sound when opening and closing. Local repair service was way to expensive. Found PartSelect web site and ordered parts based on the problem and reviews. Parts arrived quickly. Easy to install, and worked perfectly.

Date of experience: May 20, 2022
Massachusetts
1 review
0 helpful votes
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Part Select was a great experience, offering in-stock OEM parts ready to deliver at a fraction of the cost and time to receive versus ordering straight from Bosch. It was easy, fast, and hassle-free. Highly recommend them for all parts and even if you don't know the actual part you can view the OEM diagrams and locate the parts you need.

Date of experience: May 19, 2022
Ohio
1 review
0 helpful votes
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I had broken the chemical injector fitting on my power washer. Looked up the part, they had it in stock, bought it, got it and installed it in less than ten minutes. The washer is working great once again and Spring cleaning continues.

Date of experience: May 19, 2022
New York
1 review
0 helpful votes
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Factory fit
May 15, 2022

Great seller and perfect fit, highly recommend, if you need a part for your fridge I would go here, I ordered a meat cover and it fit perfectly

Date of experience: May 15, 2022
California
1 review
0 helpful votes
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Easy and fast
May 15, 2022

Just wanted to say that the process was easy and fast. Had to clarify with customer support on delivery, they where very helpful.

Date of experience: May 15, 2022
California
1 review
0 helpful votes
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Outstanding
May 15, 2022

The cost of the product was excellent and received it in a timely manner. The YouTube video regarding the installation is outstanding. I was able to install the product myself which saved me additional time and money. Looks like this company has earned by my business.

Date of experience: May 14, 2022
Virginia
1 review
0 helpful votes
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PartSelect folks were really helpful in securing parts for my 19 year old GE gas range. I had lost my oven light years ago and had been discouraged when I did not find reasonably priced options (no desire to pay a repair person $180 to walk in the door... without the part replaced)... I also got an oven igniter that had burned out a few months ago and was thrilled to see that I did not need to replace a stove that was otherwise working! Thank you PartSelect!

Date of experience: May 14, 2022

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada