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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Texas
1 review
0 helpful votes
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I couldn't believe when I got to my rental to put new handles on the fridge that had them broken off and there weren't any screws in the packaging. Maybe it said somewhere but that's absurd. Luckily, after hitting two places, I found something that worked. Not ideal…

Date of experience: July 31, 2022
North Carolina
1 review
0 helpful votes
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This website made it so easy to find the right part for my washing machine model. The part worked exactly how it should and the great instructional video on how to replace the part was so easy to follow and just when I needed for a quick repair.

Date of experience: July 31, 2022
North Carolina
1 review
0 helpful votes
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Sending the parts, and the video detailing the installation was brilliant. YouTube very clear and helpful

Date of experience: July 27, 2022
Texas
2 reviews
0 helpful votes
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Replacement part
July 23, 2022

I am not familiar with household appliances but part select made it easy to find and the replacement went well. Very pleased.

Date of experience: July 23, 2022
Hawaii
1 review
0 helpful votes
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Prompt service
July 22, 2022

I needed replacement parts for my dishwasher. The order was processed promptly. The website made it easy to determine the correct part.

Date of experience: July 22, 2022
Florida
1 review
0 helpful votes
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Fridge parts
July 18, 2022

Ordered the auger motor for my fridgidaire gallery, fairly easy to install, took a while from ordering to receiving. But very happy with the customer service and the support and knowledge.

Date of experience: July 17, 2022
California
1 review
0 helpful votes
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Great service
July 17, 2022

My husband asked me to buy a part for our 20 yr old washing machine. This site was very easy to find things and part arrived a lot earlier than I was told. Price was very reasonable.

Date of experience: July 16, 2022
District of Columbia
1 review
0 helpful votes
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PartSelect has an excellent customer service and reliable vendor. I contacted PartSelect, placed my order, my part arrived exact date that the PartSelect representative mentioned. It was easy and smooth process.

Date of experience: July 15, 2022
California
1 review
0 helpful votes
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I needed a part for my Electrolux washing machine so after finding what i thought was needed, i called and got a LIVE person! I bumbled around trying to explain what i was looking for, and he totally understood (second miracle!). He quoted the price (which was more than i had hoped for, but still much less than hiring someone!), and i ordered it on the spot. The part arrived in just a few days, and i was able to switch it out very easily and use my washer! Yay!

Date of experience: July 14, 2022
Florida
1 review
0 helpful votes
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I found the exact part for my refrigerator in minutes, made my purchase, a d had my part in a few days. The part was an exact match.

Date of experience: July 13, 2022
Arizona
1 review
0 helpful votes
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Fast aervice
June 29, 2022

I received the part I ordered very quickly, and I was emailed its progress on each step. I haven't replaced the part yet, but I have checked and it is the correct part.

Date of experience: June 29, 2022
Minnesota
2 reviews
1 helpful vote
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We live in an older home and naturally, it came with (some) older appliances. We were able to replace a microwave handle, a freezer handle, and various parts for our oven. I stumbled across this website a few years ago, and now it's the first place I go to look for parts. So nice to have a one-stop shop!

Date of experience: June 23, 2022
Texas
0 reviews
0 helpful votes
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Quick Shipping
June 23, 2022

Easy way to get genuine manufacturer replacement parts that work - very happy with the speed of delivery. Well worth the money - thank you

Date of experience: June 23, 2022
New Jersey
2 reviews
0 helpful votes
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Easy and fast!
June 23, 2022

Website was so easy to navigate and can't believe I found the right parts for my stove. It looks brand new. Delivery was so fast too.

Date of experience: June 22, 2022
Georgia
2 reviews
0 helpful votes
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Good experience
June 22, 2022

I needed to replace a cracked microwave door. I found my part easily on very well constructed website, ordered and received my parts in about 4-5 day, which is good for these days. Part fix perfectly and looks good.

Date of experience: June 21, 2022
Missouri
1 review
0 helpful votes
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Easy to find parts
June 20, 2022

Site was easy to navigate and find the parts needed. Shipped very quickly, great service. Prices were good too.

Date of experience: June 19, 2022
Connecticut
2 reviews
0 helpful votes
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OEM parts no problem
June 19, 2022

They have the parts for my GE clothes dryer, plus installing videos less then 30 mins running great. Stores around don't have the parts and repair companies say 15 year old machines can't get parts. Great fast delivery.

Date of experience: June 18, 2022
Ohio
1 review
0 helpful votes
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Still haven't got what I paid for
June 16, 2022

Ordered a rinse aid cap for my dishwasher. The part arrived a couple weeks later, broken. I contacted customer service and they dispatched a new part. However the part that arrived was not even close to a rinse aid cap, I have no idea what it was. Some metal piece that looked like an internal part. I again contacted customer service to request the part I ordered. They responded asking for the make and model of my dishwasher. I was at work at the time so couldn't look, and I'll admit it took me a couple weeks to remember to get back with them. However I did respond over a month ago, and inquired a week later after hearing nothing. I still have heard nothing and inquired again today. If I don't get a response today I will have to dispute the charge with my bank because I'm tired of waiting on this meanwhile I have tape in my dishwasher so food particles don't get in the rinse aid compartment. And the company themselves sent me an email to review my purchase, lol. Sure :)

Date of experience: June 16, 2022
Washington
2 reviews
0 helpful votes
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Easy to order
June 13, 2022

Good company to order from. Easy to find the part needed and place order and quick delivery. Prices are reasonable.

Date of experience: June 13, 2022
Alabama
2 reviews
8 helpful votes
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Now while I do prefer to use local appliance parts stores, I will order from online when the local store is out of stock or doesn't carry what I need. At any rate this site Partselect.com can spoil you. The parts cost less(even with shipping) and the parts were delivered promptly. I say promptly, I've order twice through them and both times my orders showed up before the expected date. I use them and I recommend them to others.

Date of experience: June 11, 2022

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada