Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Was very pleased on the price point of this product and how fast shipping was!
Currently getting installed as i type
Everything went smoothly. Parts Avatar kept me informed of the progress every step of the way. Reasonable price and proper part
Hi,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Part took no time to get to my home and come directly to my home.
Hi Jessica,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Parts where received ahead of scheduled arrival, and we had it was Family day weekend!
Hi,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
I ordered brake kit for my Hyundai Elantra and i got it in really good price and moreover the order was delivered to me within couple of days
Hi,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
I was able to find parts that I needed on your website with several quality options for most.
Hi Tim,
Thanks alot for taking out time to share your feedback. Please be assured that a discount has already been processed from our end manually. Please feel free to reach out to us at customerservice@partsavatar.ca if you still have any concerns. We will be happy to resolve your issue. Looking forward to serving you again in the future.
Very easy website to navigate and order parts. Delivered early and accurate
Hi Greg,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Fast shipping and great selection.
Very happy.
I've already placed a second order.
Hi,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
As usual I found the parts at a pretty good price, easy to purchase and quick delivery! The parts were right and work great. Thank you
Hi,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
I ordered same part from detroit axle on dec. 13 2023 stil by Jan.26th had not received - looked up part again found parts avatar- Ordered Sun. 28th, & RECEIVED IN 2 DAYS Jan. 30th-- IMPRESSIVE & A CANADIAN COMPANY!- If i need ANY CAR PARTS -I will Now Order from Parts Avatar! Thank You!
Hi Kevin,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
It came faster than i thought it would. Look forward to buy from here again!
Hi,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Fast delivery, good quality, accurate but this review process is garbage
Hi,
Thank you for sharing your feedback. Looking forward to seeing you again soon.
I received my order faster than I think. I'm very impressed.
Hi Denis,
Really great to hear about your shopping experience with us. We hope to do business with you again.
Product looks good. Very fast shipping with tracking provided.
Would highly recommend.
Hi,
We are glad to know your experience in doing business with us. Thank you for your feedback!
The site was the easiest I have dealt with, no gimmicks to deal with. Fast to recieve orders and no hassle
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Been buying from them for years. Positive experience as always.
Hi,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
I decided to give Parts Avatar another chance at wowing me. So, earlier this month, I purchased some Hella-Pagid rotors for my vehicle. They were shipped and arrived four days later, which was great, and I was excited again until I opened the box. I was asked for not just the make and model of my car but the production month, and then it was escalated. So, again, I had to do the customer service Chat saga (never a live person to talk to) for three days, almost the same time for them to get to me before I could return them 10 minutes from my house. All the questions were irrelevant because I was expecting drilled rotors and received rotors that were not drilled, simple. To make matters worse, I was told the word description didn't say drilled under the drilled picture; remember, "the picture is worth a thousand words," just two at Parts Avatar, "my fault." On another note, from my last de-buckle purchase, they offered me 10% off on my next purchase, but the code didn't work. Once again, I had to turn to GermanParts. The Good thing about the one-star Parts Avatar is that it is better than AutoParts Way, which is worse in case you decide to go that way.
Hi,
We sincerely apologize for the caused inconvenience. We would like to inform you that the images on our website are generic in nature. As I have checked, a refund for the returned parts has already been processed from our end. Please rest assured that your feedback is duly noted. We will make sure that you never face issues like this again with us in the future.
For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
I went to different websites and avatar had the best prices for my car. Delivery was on time even if I modify the order.
Hi,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
It was good. However picking the parts was a bit cumbersome for my purchase. I needed drive axles for a FWD car and was not clear which would be a pair.
Hi Alex,
Thanks alot for taking out time to share your valuable feedback. Your feedback is duly noted. Please feel free to reach out to us at customerservice@partsavatar.ca or on Live Chat if you have any concerns. We will be happy to resolve them for you. We are looking forward to doing business with you again.
My order was delivered on time that we expecting also information about product and prices are better that market
Hi Carlos,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!