Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Actually, I have order twice from Parts Avatar without any issues. The parts were reasonably priced and the shipment was delivered within the week. The delivery is important as I am trying to certify a vehicle. I never had a problem with fitments. So far, I am a satisfied customer.
DIYer in
London, Ontario
First time buyer here, so I was wondering the prices were too cheap for the internet!
But they were so cheap I had to try!
Faster than fast the parts arrived two days after the order date and I was shocked at how good the quality looked! I still think someone made a mistake on the pricing!
I'll definitely be coming back here first for any other parts I need.
My local small town would have been a week or more to get the part here.
To show my thanks, I've already started telling all my 4x4 buddy's to check you guys out!
Keep up the great work!
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Hi,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
Continue to experience problems with my discount codes not being accepted
Hi,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
I ordered a passenger side mirror on sale, and the price pointed to the quality being very low. In reality, the mirror was on par (or better) than any other aftermarket mirror I've bought. Surprisingly great!
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Good and im happy because the shipment is fast too.
Hi,
Glad to hear that you had a good experience with us. Looking forward to doing business with you.
Dans mon cas je ne suis pas trop comment interpréter l'affiche des produits. Tel qu'un produit est
Présenter en deux unités sur une photo, mais en réalité ça représente que un produit.
Je verrais plus pratique de discuter par téléphone pour une plus grande connaissance du produit,
Puis avec le no du produit placer la commande par internet par la suite
Hi,
Thank you for taking out time to share your feedback. Please feel free to reach out to us at customerservice@partsavatar.ca if your issue is still unresolved & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us. Thanks again for sharing your valuable feedback with us.
Great parts to choose from, great prices, and quick shipping
Hi Joshua,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Ordered Rancho shocks that fit my truck. Sweet deal đ
Hi,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
That is good experience good quality part in reasonable price
Hi,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Flawless experience. Parts are exactly as described and delivery is quick.
Hi,
We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.
Awesome thank you easy and fast, parts where exactly as I ordered
Hi John,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Parts as advertised, goo pricing, fast delivery, can't beat that
Hi Scott,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Delivered one day early to my door. Perfect fit. Thanks
Hi John,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
When ordering a power steering pump its important to know the shaft size as there are two different sizes,.600 &.663" as far as I know and I don't know why, as it would make sense that they all be the same right? If the pump doesn't include a pulley you will need to remove your old pulley and press it on the new pump. If the shaft size is not the same it won't work and you could damage the pulley and the tool used to press it on. There is not enough information on this site to know if your getting the correct pump and it would be helpful if there was an option to buy the correct pulley and the tool required to pull and press the pulley. I paid $200 for the tool and was lucky to get it in my small town, then i almost damaged the tool and damaged the pulley. Now I have to order a pulley of the correct size from the local guy and wait. Or return the pump and wait for my refund. Then get a pump and pulley at my local dealer which is what I should have done in the first place. Nothing beats a face to face chat with and experienced parts person.
Hi,
We sincerely apologize for the caused inconvenience. We would like to inform you that we have a Live Chat facility where one can connect with us to check for the compatible parts for your vehicle in case there is any confusion. We request you to please connect with us so that we can help you with your issue. Please rest assured that your feedback is duly noted.
For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Parts came quick, price was great, no hassles. Never have a problem.
Hi,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Original parts with low cost
Good service and fast delivery
Hi,
Glad to hear that you had a good experience with us. Looking forward to doing business with you.
Bought parts for my Mini Cooper, they was the same original parts and way less expensive
1993 Honda Prelude MC was leaking. Ordered this replacement. Immediately you could see the MC was tipped to the right and not straight up. This made it very difficult to get the 2 metal brake lines reattached to the MC. Also the reservoir cap is not as robust as the original cap. Otherwise, I hope the MC works as well as the original did for 30 years!
Hi,
Thank you for taking out time to share your feedback. We are sorry that your experience did not meet your expectations. Please feel free to reach out to us at customerservice@partsavatar.ca or on Live Chat if you still have any issue. We will be glad to assist you. Please rest assured that your feedback is duly noted. Your feedback is valuable to us. Thank you for sharing it.
Nice service, quick deliwery with no issues, good quality. But you have fault on your website which I trust chose wipers blades. Rear wiper blade for mazda 6 2007 year hatchback/ liftback should be 20' for hook type of arm, but you send me completely different, 12" and dont fit with hook arm.
Thanks
Hi,
Thanks alot for taking out time share your feedback. Your feedback is valuable to us. Please feel free to reach out to us at customerservice@partsavatar.ca if your issue is still unresolved. We will be glad to help you out. Thanks again for your feedback.
I am pretty satisfied with the transaction. Installation was quick and easy, hoping these shocks last a long time.
Hi Jonathan,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Great shopping very fast and good service I will recommend
Hi,
We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.
Answer: They have terrible customer service and wont stand behind their mistakes (which they will make) or products. Would not recomend this place.
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!