Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Parts was available, the price is unbeatable and the delivery was on time. Definitely worth buying from this company 👍
Hi,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
Got my parts fast and decent quality product that I used before
Hi,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
Ordered part for car, received incorrect part as it will not fit. Pictures of the difference between the original and Partsavatar part to back it up.
Hi,
We are sorry that your experience did not meet your expectations. As I have checked, your case has already been escalated and our team has reached out to you over mail with an update. Please be assured that a refund for the part has been processed from our end. Rest assured that your feedback is duly noted. We will also make sure that you never face issues like this again with us in the future.
For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Extremely disappointed. Paid, didn't receive part and no customer service.
Hi,
We sincerely apologize for the caused inconvenience. As I have checked, your case has already been escalated and our shipping team has confirmed that your order has been delivered at your shipping address. Please feel free to reach out to us at customerservice@partsavatar.ca if you still have any issues. We will be glad to resolve your issue. We will also make sure that you never face issues like this again with us in the future. Your feedback is valuable to us. Thank you for sharing it.
Got the right part fast.
Good price.
Good tracking.
Good packaging
Hi,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
Order received in three days. Excellent description on website
Hi,
Thank you for sharing your feedback. Looking forward to seeing you again soon.
I ordered a gas cap that locks because someone stole mine. It got here extremely fast and is exactly what I needed
Hi.
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
Great parts, cheap prices and either free or very cheap delivery.
Hi,
Thank you for sharing your feedback. Looking forward to seeing you again soon.
I received my order on the day it was shipped. Process was quick and super easy and I got what I needed for a great price.
Hi,
We are really happy to hear about your shopping experience with us. Hoping to do business with you again in the future!
Great people, just wrong parts even though I confirmed they fit my vehicle.
Hi,
Thank you for taking out time to share your feedback. We sincerely apologize for the caused inconvenience. As I have checked, your case has been escalated and our team has reached out to you over mail to help you. Please feel free to reach out to us at customerservice@partsavatar.ca if you still have any concerns. We will be happy to resolve your issue. Your feedback is valuable to us. Thank you for sharing it.
I find this parts site very useful and easy to navigate. I like the variety of choices and prices and the delivery is fast and usually sooner than expected.
Hi,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
Really an amazing company with the products we all need to do the job
Hi,
We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.
I ordered MEVOTECH sway bar link kit which means 2 pieces and in pic is showing 2 and they send my ORIGINALE grade and only 1 piece inside, thus guys are steal us with this fake offers with low prices and removing parts from boxes
Hi,
We are sorry that your experience did not meet your expectations. We would like to inform you that the images on our website are generic in nature. As I have checked, your case has already been escalated and our team has reached out to you over mail with an update. Please share the required details with them and we will quickly resolve your issue. We will also make sure that you never face issues like this again with us in the future.
For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
PT******* Item available online, but not in stock? Waiting for 3 months for this part and no follow-up or sourcing the part from another supplier? Even Amazon has this part available. But it was my fault to wait for the PartsAvatar team to come through.
There's been a lack of follow-up on the parts avatar team. And if I didn't remind them that I'm still waiting for my parts, I doubt they'd remember. They should have a system in place to remind them of back order items or customers pending with an incomplete order. Their website has this in place, but their personnel lack communication with customers.
Hi,
We are sorry that your experience did not meet your expectations. We would like to inform you that the out of stock parts on our website get back is stock regularly. As I have checked, your case has been escalated and our team has reached out to you over mail with an update. Please rest assured that your feedback is duly noted. We will also make sure that you never face issues like this again with us in the future.
For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Very good experience. The ordered parts came to be delivered on time.
Hi,
Thank you for sharing your feedback. Looking forward to seeing you again soon.
Great service, part received earlier than expected.
Hi John,
We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.
Fast shipping, even outside the GTA. Great selection of parts with a range of prices and quality levels. In Belleville, Ontario we only have Canadian Tire, their other brand PartSource, and Napa for parts. Two of these are the same company with the same products and frustrating websites. Parts Avatar beats all of them for selection, pricing and customer service.
Hi,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
I have bought Liqui Moly engine additives through Parts Avatar. My experience throughout was very good - from confirmation of order receipt to notification of shipment to notification of delivery. Great job.
Hi,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
All good experience, easy to use website. Timely delivery and reasonably priced.
Hi Bill,
We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thank you so much for taking out time to share your feedback. Please feel free to reach out to us at customerservice@partsavatar.ca or you can also contact us on Live Chat if you still have any concerns. We will be happy to resolve your issue. Thanks for sharing your feedback.