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Parts AvatarReviews 2,806

2.5
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Parts Avatar Reviews Summary

Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
598
value
401
shipping
410
returns
300
quality
1,456
This company does not typically respond to reviews

Instant Feedback

10,543 reviews
Massachusetts
1 review
0 helpful votes
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Excellent
March 7, 2024

Order was received a few days earlier than expected.

Date of experience: March 7, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!

France
1 review
0 helpful votes
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Wheel bearings
March 6, 2024
Updated review

I purchased 2 front wheel bearings. They arrived on time and no damage. They are good quality at a low price.

Date of experience: March 6, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thanks a ton for sharing your experience with us. We hope to serve you in future too.


Timing belt kit
November 20, 2023
Previous review

I received my timing belt kit very quickly. It was exactly what I ordered at a great price.

Date of experience: November 20, 2023
Canada
1 review
0 helpful votes
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First Time went swimmingly
March 6, 2024

Easy to order, product came quickly, the part fit perfectly

Date of experience: March 6, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!

Canada
1 review
0 helpful votes
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Exhaust parts
March 16, 2024

Parts arrived on time and look good. Not installed yet.

Date of experience: March 6, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you so much for taking out time to share your feedback. If you are satisfied with our services, we request you to please update the rating accordingly. Your feedback is valuable to us. Thank you for sharing it.

Canada
1 review
0 helpful votes
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Good prices and product, lots of selection
March 6, 2024

The selection and checkout process is easy, but I did not receive any email notifications or shipping info. Parts did arrive so that's good.

Date of experience: March 6, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.

Canada
1 review
0 helpful votes
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Satisfied
March 5, 2024

Price was fair, shipping was fast. It demands I use 50 characters or more, which is annoying, so I reduced my rating by one star.

Date of experience: March 5, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you for taking out time to rate us. Your feedback is duly noted and is truly appreciated.

Canada
1 review
0 helpful votes
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Master cylinder
March 5, 2024

The part arrived when it should have and I was happy with the quality of the part

Date of experience: March 5, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thanks a ton for sharing your experience with us. We hope to serve you in future too.

Canada
1 review
0 helpful votes
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Great parts, bad boxes.
March 4, 2024

The boxes were printed with incorrect names, but delivery, price and quality were great!

Date of experience: March 4, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you so much for sharing your experience with us. Your feedback is duly noted. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Not so good as I expected
March 4, 2024

Ordered 4 items.
3 of them are good.
One is old used and broken package.

Date of experience: March 4, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thanks alot for taking out time to share your feedback. Please reach out to us at customerservice@partsavatar.ca or you can also contact us on Live Chat if your issue is still unresolved. We will be happy to resolve your issue. Thanks for sharing your feedback.

Canada
1 review
0 helpful votes
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Exactly what I needed, when I needed it.
March 4, 2024

Not the first or last order I make from these guys. Great selection and price.

Date of experience: March 4, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

We are really happy to hear about your shopping experience with us. Hoping to do business with you again in the future!

Canada
1 review
0 helpful votes
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I have a 2012 ram 2500 gas pick up. I had to search under a 1500 to get the right parts selection.

Date of experience: March 4, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you for taking out time to rate us. Please feel free to reach out to us at customerservice@partsavatar.ca or on Live Chat if you still have any concerns. We will be happy to resolve your issue. Thanks for sharing your feedback.

Canada
1 review
0 helpful votes
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Best price, fast and free shipping
March 4, 2024

Order came way faster than expected. And was the cheapest option I could find locally and online. Free shipping is great!

Date of experience: March 4, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
0 helpful votes
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Parts for 2009 Mustang
March 3, 2024

Site was easy to access, order came in a very timely manner. Great follow up to make sure parts were received,
Would definitely recommend this company

Date of experience: March 3, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.

Canada
1 review
0 helpful votes
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Great
March 2, 2024
Updated review

Great products at a great price. Fast delivery. Thanks.

Date of experience: March 2, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you for sharing your feedback. Looking forward to seeing you again soon.


Great deal!
December 6, 2022
Previous review

Great deal!

Date of experience: December 6, 2022
Canada
1 review
0 helpful votes
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Qualité
March 2, 2024

Site facile a utilisé et convivial.les articles arrives en bon états.

Date of experience: March 2, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!

Canada
1 review
0 helpful votes
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Very speedy and complete
March 2, 2024

Easy to find the filters I needed on the web site and smooth delivery process. Thank you!

Date of experience: March 2, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thanks a ton for sharing your experience with us. We hope to serve you in future too.

Canada
1 review
0 helpful votes
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Good product
March 11, 2024

Good………………………………………………….,,,,,,…………….,,,,,,,,,,,,………….

Date of experience: March 1, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you so much for taking out time to share your feedback. Please feel free to reach out to us at customerservice@partsavatar.ca or you can also contact us on Live Chat if you still have any concerns. We will be happy to resolve your issue. Thanks for sharing your feedback.

Canada
1 review
0 helpful votes
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Amazing price
March 1, 2024

Parts was available, the price is unbeatable and the delivery was on time. Definitely worth buying from this company 👍

Date of experience: March 1, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.

Canada
1 review
0 helpful votes
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Headlights Review
March 1, 2024

Got my parts fast and decent quality product that I used before

Date of experience: March 1, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!

Canada
1 review
0 helpful votes
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Part does not fit, will not take back
March 11, 2024

Ordered part for car, received incorrect part as it will not fit. Pictures of the difference between the original and Partsavatar part to back it up.

Date of experience: March 1, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

We are sorry that your experience did not meet your expectations. As I have checked, your case has already been escalated and our team has reached out to you over mail with an update. Please be assured that a refund for the part has been processed from our end. Rest assured that your feedback is duly noted. We will also make sure that you never face issues like this again with us in the future.

For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.