Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Price of the brake pads was very competitive and they were delivered quickly as well.
Got my parts sooner than expected and they had what I was looking for.
Hi David,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
Had been long using this site. Always got quick deliveries and quality parts.
Hi,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
Ordering was easy. The site contained all the vehicle specific information needed to order the exact part for my application. Delivery was quick. Item was exactly what I ordered and well packaged.
Hi,
We are really happy to hear about your shopping experience with us. Hoping to do business with you again in the future!
The order was exactly what I ordered and actually arrived early so very happy with Parts Avatar. Great prices and shipping never misses the date given.
Hi,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
The length is very short. Should be at least 24- 36 inches long. Now have to source the correct size and type of wire to Finnish the project. Length choices should be an available often when buying it.
Hi,
Thank you so much for taking out time to share your feedback. Please reach out to us at customerservice@partsavatar.ca or you can also contact us on Live Chat if your issue is still unresolved. We will be happy to resolve your issue. Thanks for sharing your feedback.
Very happy with Parts Avatar. It was recommended by a friend and it delivers both on price, selection and speedy delivery. I've already recommended them to several friends and family members.
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Parts arrived on time, great price. No hassle ordering.
Hi,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Very satisfied and helpful and plenty of parts to choose from
Hi,
Glad to hear that you had a good experience with us. Looking forward to doing business with you.
YOU are my favourite for car parts.Allways have the parts i need for my cars and at a good price I have older cars and you cerry the parts I need and want.
Hi,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
You guys are awesome...good prices,great sevice,quick shipping and you carry parts for my older cars. Many thanks...keep up the good work.
Fast delivery and price is remarkably lower than other online stores.
Hi,
We are really happy to hear about your shopping experience with us. Hoping to do business with you again in the future!
Last time the product took way more time than expected and the experience was dreadful.
The package came way on time and even better than I could imagine. It allowed me to change my failed part before the snow storm.
Hi,
We sincerely apologize for the caused inconvenience. We would like to inform you that ground shipping usually takes 5-8 days for delivery. As checked, your order was delivered within the same time frame. Please feel free to reach out to us at customerservice@partsavatar.ca if you still have any concerns, we will be happy to resolve your issue. We will also take care that you never face issues like this again with us in the future. Your feedback is valuable to us. Thank you for sharing it.
Good place to by cheap parts for a older car that i need running for a few more years
Hi,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Fast, efficient and 100% correct part. Arrived in the mail at the correct delivery date.
Hi,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Tout a été super bien sauf la livraison……………………...
Hi,
Thank you so much for taking out time to review us. Your feedback is duly noted. Please reach out to us at customerservice@partsavatar.ca if you have any issue & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.
Both products and delivery were as described online
Excellent
Hi,
We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.
Had to re-order the part because the first was shipped in a bag, without a box, and broke.
Second one arrived in a box and thankfully intact.
Hi,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Needed a alternator and this site had OEM brand and best price i could find. Thanks Partsavatar!
Hi,
Really great to hear about your shopping experience with us. We hope to do business with you again.
Completely satisfied. Couldn't be happier with the service I receive through parts avatar and I won't even get to meet the great staff employed to say what a great job that they all do.
Hi,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
Great prices and huge selection. Love this site.
It never used to take so long to receive my orders, you service is slipping.
Easy to deal with quick delivery and great service
Hi,
Thank you for sharing your feedback. Looking forward to seeing you again soon.
Answer: They have terrible customer service and wont stand behind their mistakes (which they will make) or products. Would not recomend this place.
Hi,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.