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Parts AvatarReviews 2,806

2.5
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Parts Avatar Reviews Summary

Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
598
value
401
shipping
410
returns
300
quality
1,456
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Instant Feedback

10,543 reviews
Canada
1 review
0 helpful votes
Follow Josh J.
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Good price, shipped quick
March 25, 2024

Price of the brake pads was very competitive and they were delivered quickly as well.

Date of experience: March 15, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Speedy delivery
March 25, 2024

Got my parts sooner than expected and they had what I was looking for.

Date of experience: March 15, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi David,

Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!

Canada
1 review
0 helpful votes
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Great parts
March 25, 2024

Had been long using this site. Always got quick deliveries and quality parts.

Date of experience: March 15, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!

Canada
1 review
0 helpful votes
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Ordering was easy. The site contained all the vehicle specific information needed to order the exact part for my application. Delivery was quick. Item was exactly what I ordered and well packaged.

Date of experience: March 15, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

We are really happy to hear about your shopping experience with us. Hoping to do business with you again in the future!

Canada
1 review
0 helpful votes
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Perfect Parts
March 24, 2024

The order was exactly what I ordered and actually arrived early so very happy with Parts Avatar. Great prices and shipping never misses the date given.

Date of experience: March 14, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.

Canada
1 review
0 helpful votes
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Wire Connector length very short.
March 24, 2024

The length is very short. Should be at least 24- 36 inches long. Now have to source the correct size and type of wire to Finnish the project. Length choices should be an available often when buying it.

Date of experience: March 14, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you so much for taking out time to share your feedback. Please reach out to us at customerservice@partsavatar.ca or you can also contact us on Live Chat if your issue is still unresolved. We will be happy to resolve your issue. Thanks for sharing your feedback.

Canada
1 review
0 helpful votes
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Great price deliver fast
March 24, 2024

Very happy with Parts Avatar. It was recommended by a friend and it delivers both on price, selection and speedy delivery. I've already recommended them to several friends and family members.

Date of experience: March 14, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
0 helpful votes
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Satisfied Customer
March 23, 2024

Parts arrived on time, great price. No hassle ordering.

Date of experience: March 13, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Delivery was fast
March 22, 2024

Very satisfied and helpful and plenty of parts to choose from

Date of experience: March 12, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Glad to hear that you had a good experience with us. Looking forward to doing business with you.

Canada
1 review
0 helpful votes
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You guys are the best
March 22, 2024
Updated review

YOU are my favourite for car parts.Allways have the parts i need for my cars and at a good price I have older cars and you cerry the parts I need and want.

Date of experience: March 12, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.


My auto parts store
August 7, 2023
Previous review

You guys are awesome...good prices,great sevice,quick shipping and you carry parts for my older cars. Many thanks...keep up the good work.

Date of experience: August 7, 2023
Canada
1 review
0 helpful votes
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Fast delivery
March 21, 2024

Fast delivery and price is remarkably lower than other online stores.

Date of experience: March 11, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

We are really happy to hear about your shopping experience with us. Hoping to do business with you again in the future!

New York
1 review
0 helpful votes
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Redemption
March 21, 2024

Last time the product took way more time than expected and the experience was dreadful.

The package came way on time and even better than I could imagine. It allowed me to change my failed part before the snow storm.

Date of experience: March 11, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

We sincerely apologize for the caused inconvenience. We would like to inform you that ground shipping usually takes 5-8 days for delivery. As checked, your order was delivered within the same time frame. Please feel free to reach out to us at customerservice@partsavatar.ca if you still have any concerns, we will be happy to resolve your issue. We will also take care that you never face issues like this again with us in the future. Your feedback is valuable to us. Thank you for sharing it.

Canada
1 review
0 helpful votes
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Affordable
March 9, 2024

Good place to by cheap parts for a older car that i need running for a few more years

Date of experience: March 9, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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My Experience with Parts Avatar
March 9, 2024

Fast, efficient and 100% correct part. Arrived in the mail at the correct delivery date.

Date of experience: March 9, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Parfait
March 18, 2024

Tout a été super bien sauf la livraison……………………...

Date of experience: March 8, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you so much for taking out time to review us. Your feedback is duly noted. Please reach out to us at customerservice@partsavatar.ca if you have any issue & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.

Canada
1 review
0 helpful votes
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Excellent
March 8, 2024

Both products and delivery were as described online
Excellent

Date of experience: March 8, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.

Canada
1 review
0 helpful votes
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Second time's the charm
March 8, 2024

Had to re-order the part because the first was shipped in a bag, without a box, and broke.
Second one arrived in a box and thankfully intact.

Date of experience: March 8, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Fast and easy!
March 8, 2024

Needed a alternator and this site had OEM brand and best price i could find. Thanks Partsavatar!

Date of experience: March 8, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Really great to hear about your shopping experience with us. We hope to do business with you again.

Canada
1 review
0 helpful votes
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Sensors and cv axle
March 7, 2024
Updated review

Completely satisfied. Couldn't be happier with the service I receive through parts avatar and I won't even get to meet the great staff employed to say what a great job that they all do.

Date of experience: March 7, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.


Great prices and huge selection
February 8, 2023
Previous review

Great prices and huge selection. Love this site.

Date of experience: February 8, 2023

It never used to take so long to receive my orders,...
January 1, 2023
Previous review

It never used to take so long to receive my orders, you service is slipping.

Date of experience: January 1, 2023
Canada
1 review
0 helpful votes
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Great service
March 7, 2024

Easy to deal with quick delivery and great service

Date of experience: March 7, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you for sharing your feedback. Looking forward to seeing you again soon.